Terrie Echols

**** ******* **. *-**

Phenix City, AL 36867

334-***-****

abifg7@r.postjobfree.com

OBJECTIVE: Seeking an Office Manager/Administrative Assistant position in a

growing and stable environment.

WORK EXPERIENCE:

Tier Technologies, Inc., Auburn, AL

Associate, Compliance Specialist/Administrative Assistant February

2007-Present

. Assist in typing contracts and money transmitter applications for 50

states

. Assist with renewing contracts and applications

. Monitor and maintain executive office records/files

. Creating charts, spreadsheets, letters, forms and reports

. Respond to complex inquiries for information from Corporate Office

. Administrative duties such as faxing, filing, copying and answering multi-

line

. Send out W-9 forms, photocopy, process travel arrangements and fax

documents

. Maintain and control check issuance, pay bills/invoices(A/P), issue

voided checks

. Input data and prepare reports, prepare for mailing and maintain records

. Update files and manage calendars

. Take rapidly-arriving incoming telephone calls one immediately after

another and respond to customer requests

. Identify, research, and resolve client issues using the computer system

. Maintain confidentiality of documents, statistics, reports and customer

information

Opelika Housing Authority, Opelika, AL

Occupancy Specialist, May 2005-January 2007

. Update files and manage calendars

.Prepare monthly service requests and weekly marketing reports

.Tenant move-out and move-in list

.Process work orders and prepare eviction letters

.Renew new tenants leases

.Recertify tenants

.Processes rent payments

Belk Department Store, Auburn, AL

Human Resource Assistant/Cash Office Personnel, July 2004-June 2005

.Participates in interview and selection of hourly candidates

. Responsible for collection of complete employment documentation

. Assists HR manager in implementing strategic initiatives

. Posting announcements of job openings

. Maintain the personnel records of employees

. Tracks and monitors hourly vacation accrual and usage

. Account for cash, depositing and reconciling

. Assist in presentation at job fairs and other outreach activities

. Approval of any voided cash receipts by area supervisor

. Request references from present or past employers

College Park-The Commons, Auburn, AL

Bookkeeper/Administrative Assistant, February 2001-July 2004

. Processes rent payments, order office supplies and train new leasing

agents

. Process work orders, make daily bank deposits, process payroll and

eviction letters

. Posts customer payments by recording cash, checks, and credit card

transactions

. Arranges for equipment maintenance (fax, copier and postage meter),

distributes mail, answer multi-line switchboard, prepares letters and

correspondences

. Verifies validity of account discrepancies by obtaining and investigating

information

. Prepare monthly service requests, weekly marketing reports, tenant move-

out and move-in list

Auburn University-Engineering Experiment Station, Auburn, AL

Administrative Assistant I, March 1997-January 2001

. Arranges complex and detailed travel plans and itineraries

. Answers multi-line telephone, greet and assist visitors

. Handle administrative duties such as filing, faxing, copying and

organizing mail

. Maintain appointment schedules of board meetings and conferences

. Manages supervisor's calendar and independently schedules appointments

. Prepares business memorandums and order office supplies

. Assist in processing contracts and proposals, form letters and reports

. Receive, verify and process purchase orders

SKILLS:

. 1-14 years in administrative, apartment leasing, customer service, A/P,

A/R, call center and bookkeeping

. Keyboarding at a rate of 59 words per minute

. Alabama Certified Substitute Teacher

. The ability to operate the fax machine, copier, 10-key calculator, and

postage meter

. Windows 95, MS Office 2000, Advance Word, Intermediate Excel, Basic

PowerPoint, WordPerfect 6.0, World Wide Web, MRI, Yardi, Netscape,

PeopleSoft, Riskmaster and Outlook

EDUCATION:

Southern Union State Community College (1 year of college coursework

completed)

Opelika, AL

Troy University, Columbus, GA

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