JERONICA T. GILES
HEALTH CARE ADMINISTRATION
Actively professional with a history in maximizing quality, profitability,
and patient/ customer satisfaction on various small- and large-scale
abilities in health care, information technology, and corporate realms.
. Active and successful in projects/Occupies strategic plans and schedules.
. Maintain excellent patient service
. Identifies revenue-generating/cost-saving opportunities
. Manage excessive volumes of diverse needs and demands, expertly measuring
priorities and resources.
. Build, develop, and lead high-performance teams, completing projects on
time and within budget.
. Established patient bill of rights/policy/Excellent communication both
verbal and written
. Strong organization skills with the ability to multi-task and prioritize
own work.
. Strong managed care plan knowledge, Understanding of Medicare and
Medicaid
Strategic Analysis & Planning ( Multi-Site Project & Operations Management
( Business
Development ( Financial & Operational Enhancements ( Resource Management (
Problem Solving ( Quality Control ( Customer Service ( Key Relationship
Management ( Team Building & Development
PROFESSIONAL EXPERIENCE
Spring Harbor Assistant Living, Columbus, GA ( 2008- present
Private Care Assistant
Strategize, plan, and administrated all patients daily meds and activities
of daily living within the standards and policies of the facility. Develop
all specifications and schedules that would be upon the patient. Provide
quality control. Administer all finance within the need of the patient.
Obtained and administered the doctors' orders. Interface daily with
management, family members, and subordinates. Interviewed, develop, and
lead new workers.
Achievements:
. Obtained and managed patients' budget accurately on- or under-budget
. Saved family money
. Within the success of budget received a raise
. Obtain a letter of recommendation from a high official through
administrating high-quality work
West Central Georgia Regional Hospital, Columbus, GA ( 2005- 2006
Ward clerk
Formulate and execute strategic plans to maximize customer/patient
acquisition, organize medical records, and financial and operational
excellence within the ward. Assist in all facility training and development
programs, including Management Information Systems & Operations. Assess
custom software systems. Manage all aspects of daily business and
operations. Direct all phases of projects including planning,
qualifications, schedules, budgets, patient needs, and quality control.
Interface daily with management, subordinates, and patients.
Achievements:
. Assist in the facilities organization skills and growth within the
organization, educated clients on different learning skills
. Provide a continuous improvement throughout the facilities ward
Medical Center, Columbus, GA ( 2004 -2004
Nurse Technician II.
Provide quality care for all patients in his or her transition of improved
health. Obtained and
administrated patient's vitals and diagnostic procedures.
Achievements:
. Assisted in the improved health within a diverse population of patients
. Assisted patients within the facility following a low budget resulting in
the health care organization saving money
. Obtained great rapport within a diverse range of individuals
JERONICA T. GILES ( Page 2 ( **********@*****.***
West Central Georgia Regional Hospital, Columbus, GA ( 2002 - 2002
Health Service Technician.
Perform outside activities with patients. Provide a range of diagnostic
support.
Taught mental patients how to read, and assist with supervising mental
patients.
Achievements:
. Assist in the learning process of individuals.
. Cultivate leadership teams.
ADDITIONAL PROFESSIONAL HISTORY
American Red Cross, Columbus, GA ( 2001 -2002
Volunteer Receptionist
Answer incoming calls using a multi-line phone system. Register
customers for various classes including CPR and First Aid. Perform
general office duties. Assist with various directors, other volunteers,
and the public. Supervise programs, marketing, financial planning, and
strategic planning for emergencies.
TSYS/Total Solutions, Columbus, GA ( 1998 -1999
Mail Clerk
Assessed and categorized credit card applications and other business
documents. Organized and counted official documents. Verify
calculations of other employees. Confirmed totals with my signature.
EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelors in Health care Administration, University of Phoenix,
Columbus, GA
Associates in Practical Nursing, Chattahoochee Valley Community College,
Phenix City, Ala
Certification in Nursing Assistant, Columbus Technical College,
Columbus, GA
*** Skilled in MS Office Pro Suite ( Medical Terminology ( Wound Care,
Patient Restraints, HIPPA Certified, CPR/First Aid Certified, Treasurer for
LPN Program at CVCC ***