Customer Service Manager

David Dial

Objective

*** ******* **

Reno, NV **052

702-***-****

abiffc@r.postjobfree.com

Motivated professional with diversified experience within many industries. Seeking a

professional position to utilize my skills and experience that will enable me to make a

positive contribution to the company.

Work Experience

Owner/Lead Technician

1/2005 - Present Power Shine Wash Repair LLC, Las Vegas, Nevada

• Run day to day operations of a small business. Cost analysis, working with

vendors, payroll, customer service, scheduling, and installs. Also work as a

technician to repair and install equipment in all aspects of a car wash from electrical

to plumbing to cement to engineering and welding. Drive to and from job sites,

acquire parts, deliver supplies as necessary.

Technician

6/2004 - 12/2004 Specialty Wash Systems, INC., Henderson, Nevada

• Returned as owner wanted to hire a qualified person that was efficent and

profitable. In November owner had a meeting that company was going to be sold

so I resigned to run my own business.

Assistant Manager

3/2004 - 6/2004 Southwest Car Wash, N. Las Vegas, Nevada

• Was hired for company growth as owner wanted a second location. Helped

manager run day to day operations such as scheduling 40 employees,

hiring/termination of employees, payroll, labor costs, customer service, ordering

supplies, and general repairs,

Maintenance Manager

5/2003 - 2/2004 Hawkeye Land Investments, Las Vegas, Nevada

• Started as mechanic for 3 car washes owned by company. Was promoted after 2

months to cover all aspects of maintenance for the 4 convenience stores as well.

Was further promoted to Maintenance/Car Wash Manager. Duties involved

changing filters for fuel pumps, working with vendors, analyzing costs,

hiring/terminations of employees, monthly safety meetings, checking time cards,

control of labor, maintaining overall look and safety of stores and other duties as

assigned by the owner.

Technician

7/2002 - 5/2003 Specialty Wash Systems, INC., Henderson, Nevada

• Work as a technician to repair and install equipment in all aspects of a car wash

from electrical to plumbing to cement and engineering. Drive to and from job sites,

acquire parts, deliver supplies as necessary. Bill customer for all parts and labor

associated with the job.

Education

2/2004 - 3/2005 University of Phoenix, Las Vegas, Nevada

• Some College Coursework Completed

• Completed one year and then opened my business.

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