Manager Case

Tephra Y. Fields

*** **** **** *********, ** ****0 706-***-**** **********@*****.***

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OBJECTIVE: To contribute my leadership and decision-making skills to an organization seeking an

organized, individual with excellent written and oral communication skills.

EDUCATION:

September 1994- Georgia Southern University, Statesboro, GA

August 1998 Bachelor of Arts in Political Science with a minor in History

January 2003- Piedmont College – Athens Campus, Athens, GA

May 2004 Master of Public Administration

October 2009- University of Phoenix –online, Phoenix, Arizona

Present Doctoral of Management in Organizational Leadership (projected graduation date - 2013)

EXPERIENCE:

May 2002- FAMILY MATTERS -ATEAM, Inc., Athens, GA

Present Adopted Teen Empowerment And Mentoring Program Group Facilitator (part-time)

Assist with program coordination and implementation of therapeutic, social, and recreational activities

for adopted teens by leading activities and discussions

November 2009 The Stable Foundation, Inc. (TSF), Athens, GA

May 2010 Executive Director (contract)

Daily operation and administration of TSF homeless services program, Oversaw design, marketing,

promotion, delivery of program services; Assisted with Financial Management of program – Made

recommendations for yearly budget for Board approval; Managed staff and TSF volunteers; Wrote

program policies and procedures that conformed to current laws and regulations;

Assured compliance with DCA and HUD for program; Administrator of HMIS/Pathways System for

TSF; Community and Public Relations -- Assured the organization and its mission, programs and

services were presented in the community; Fundraising - Oversaw fundraising planning and

implementation, including identifying resource requirements, researching funding sources, establishing

strategies to approach funders, submitted proposals and administrating fundraising records and

documentation; Attended Interagency and Joint Shelter Staff Meetings; Oversee the volunteer and

donor database; Provided Homeless Client Case Management

October 2007- Interfaith Hospitality Network Inc., of Athens (IHNA), Athens, GA

October 2009 Executive Director – Daily administration and operational management of the IHN Athens Program

(general and financial); Advise and monitor Homeless clients’ progress within the program.;

Interagency outreach and collaboration; Prepare monthly reports for Human and Economic

Development office; Serves as an advocate for Homeless families with children; Homeless Client Case

Management; Conduct Trainings for Volunteer regarding program policies; Volunteer Recruitment;

Management of Volunteer Database (2300 volunteers), Assist with program development and

evaluation; Fundraising; Grant Research and Writing; Congregational liaison, and Supervision of

IHNA Staff

March 2006- Gwinnett County Department of Family and Children Services, Lawrenceville, GA

October 2007 Social Services Case Manager (Adoption Unit Lead Worker) - Investigated, provided follow-up,

and provided adoption and placement resources in cases of abuse, neglect, and exploitation; Provided

follow-up intervention, assessment, and case management; Attended Local and State Adoption

Recruitment Fairs for children without an adoptive placement, Assisted the parents or placement

providers in meeting the needs of these children, where permanency planning was the primary

placement plan, knowledge of current policies, laws, trends, and developments in the field by reading

appropriate policy notices /interpretations, and attended training sessions, meetings, and conferences,

Prepared for and testified at court hearings

Field Practice Advisor –Served as a mentor to new social services case manager trainees; Provided

opportunities for trainees to shadow others on various case duties; Provided support to the trainee in

performing specific duties; Reviewed/ provided feedback, and coached the trainee in specific activities

as directed by the supervisor

December 2004- GA Department of Human Resources

March 2006 Jackson County Department of Family and Children Services, Jefferson, GA

Case Manager - Investigated, provided follow-up, and/or provided adoption and placement resources

in cases of abuse, neglect, and exploitation; Provided follow-up intervention, assessment, and case

management, Supervised children in out-of-home placements and in-home interventions, Assisted the

parents or placement providers in meeting the needs of these children, where permanency planning

was the primary placement plan, knowledge of current policies, laws, trends, and developments in the

field by reading appropriate policy notices /interpretations, and attended training sessions, meetings,

and conferences, Prepared for and testified at court hearings

June 2004- VANGUARD PROFESSIONAL SERVICES, Wilson, NC

December 2004 Jackson County Dept. of Family and Children Services (Sept. 2004-Dec. 2004), Jefferson, GA

Case Manager - Investigated, provided follow-up, and provided adoption and placement resources in

cases of abuse, neglect, and exploitation; Provided follow-up intervention, assessment, and case

management

Gwinnett Co. Dept .of Family and Children Services (June 2004-Sept 2004) Lawrenceville, GA

Social Services Case Manager - Investigated, provided follow-up, or provided adoption and

placement resources in cases of abuse, neglect, and exploitation; Provided follow-up intervention,

assessment, and case management

March 2004- WINDER-BARROW COUNTY BOYS AND GIRLS CLUB, Winder, GA

June 2004 Teen Development Coordinator (part-time) – Explored with teens their educational goals, social skills, and personal traits

related to school and work activities; Developed opportunities for programs within Boys and Girls

Club; Coordinated individual educational and life skills programs; Scheduled program activities; Lead

group discussions for teens; Fundraising

December 2003- HART COUNTY DEPARTMENT OF FAMILY AND CHILDREN SERVICES, Hartwell, GA

January 2004 Family Independence Case Manager (contract) – Assessed employability needs of individual

Temporary Assistance for Needy Families (TANF) clients in caseload; Identified resources to meet

client needs; Identified and removed barriers to employment for TANF clients; Monitored TANF Work

Experience clients; Set up Work Experience Sites

January 2003 –

December 2003 PIEDMONT COLLEGE, Athens GA

Resource Center Coordinator (Graduate Assistant Aug.- Dec. 2003) - Assembled and assisted in

processing of library materials; Managed circulation activities; Assisted Resource Center Users;

Assisted in the maintenance and operation of the facility; Served as Athens Center Writing Tutor

Master of Public Administration Graduate Assistant (January 2003 – July 2003) - Assisted with

research - Publication: Organization Structure and the Quality of Developmental Disability Services

(Submitted to the Georgia Governor’s Council on Developmental Disabilities) – Co- Author (April 3,

2003)

June 2003- Institute for Community and Organizational Development, Inc., Athens, GA – (Internship)

August 2003 Assistant Outreach Coordinator (VISTAS Center for the Blind and Visually Impaired) Scheduled

program activities; Consolidated community data; Conducted community-wide orientations;

Developed collaborative agreements with other agencies; Developed curriculum and training

materials; Developed public service announcements; Assisted with grant writing

September 2001-

January 2003 JACKSON COUNTY SCHOOL SYSTEM, Jefferson, GA

Substitute Teacher – East Jackson Middle School (Grades 6-8) – Implemented lesson plans;

Assisted school counselor with peer mediation; Assisted Registrar and Front Office Personnel

October 2001-

May 2002 INSTITUTE FOR VIOLENCE PREVENTION, Athens, GA

Community Reintegration Project Program Facilitator – Taught small group workshops for at-risk

youth; Worked with local organizations to build volunteerism and community education activities;

Helped develop ideas and opportunities for new programs

July 1999-

July 2001 LANIER EMPLOYMENT SERVICES, Gainesville, GA

Elan Holdings Inc., Gainesville, GA

Quality Assurance Stability Specialist Assistant – Consolidated and streamlined Stability Reports

and Data File Records; Wrote Annual Stability Report for Regulatory Department; Assisted Archivist

by organizing FDA Submission Reports by electronic filing

January- ATHENS TUTORIAL PROGRAM, Athens, GA

March 1999 Center Director (part-time) – Managed volunteers and Tutorial Center; Established and maintained

student files grades K – 12; Interacted with parents/school/community officials; Developed and

implemented Law Related Education program for students

VOLUNTEER

SERVICE: COURT APPOINTED SPECIAL ADVOCATE for CHILDREN PROGRAM

Oct. 1999-Jan. 2001 CASA Volunteer – Promoted and protected best interest of abused or neglected children before the

court and social services; Conducted independent investigations and prepared reports of the facts of a

case; Determined possible resources within the family and community to meet child’s needs

SPECIAL SKILLS: Typing 50-55 wpm, Microsoft Word, WordPerfect, Access, Excel, Power Point, Internet, Quickbooks

Public Speaking Languages: Basic Spanish

REFERENCES: Furnished upon request.

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