Customer Service Financial
Resume:
S tepfan Jiles
Memphis, TN *****
S ***********@*******.***
OBJECTIVE
To obtain a position with a company that seeks an assertive, energetic and highly professional employee. The ideal position will
allow me to utilize my leadership and strong financial skills to have a positive impact on profitability, productivity and efficiency.
I would also like a position that offers professional growth opportunities.
EDUCATION
Florida Institute of Technology Melbourne, FL
Executive MBA Graduate, June 2011
Major: Finance & Accounting GPA 3.3
Bryan College Dayton, TN
Bachelors of Science in Business Administration May, 1998
Major: Management
Wentworth Military Academy Lexington, MO
Liberal Arts Associate Degree May, 1993
Major: Accounting
EXPERIENCE
Memphis City School August, 2005 Present
Substitute School Teacher Memphis, TN
• Performs duties as instructed in the absence of the regular classroom teacher. Also follow written lesson plans
and guide student instruction. Perform classroom time management and disciplinary actions as needed as well as
all classroom administrative job functions.
FedEx April, 2008 Present
Part time Package Handler Memphis, TN
• Consists primarily of loading or unloading small packages. Work assignments can include lifting, carrying,
pushing and pulling packages up to 100lb.
Robert Half & Associates August, 2004 Present
Morgan Keegan Nov, 2007 Feb, 2008
Compliance Auditor Memphis, TN
• Perform internal audit on commercial and personal investment accounts.
Delta Consolidated October, 2007 Nov, 2007
Financial Analyst Jonesboro, AR
• Conduct special studies to analyze financial actions and prepares recommendations for policy, procedure
control or action. Develop partnership with Business Unit Managers to consistently improve profit and loss
performance. Provides interpretation of financial policies, accounting theory or customer financial regulations.
Analyzes financial information to determine present and future financial performance. Perform bookkeeping to
G/L for month end closing.
• Run daily Labor and Production report, as well as ad hoc reconciliation and analysis.
Thomas & Betts May, 2007 Sept, 2007
Plant Accountant Byhalia, MS
• Responsible for managing accounts payable and fixed assets. Prepare journal entries for month end closing
process and balance sheet account reconciliations. General Ledger accounting work from Oracle.
• Responsible for recording and tracking accruals, categorizing purchases, analyzing Monthly variances and
assisting with other tasks as assigned.
• Preparation of work papers to support account balances. Proficient in Oracle Financial Database.
• Analyze financial results and initial understanding of variances, accounting, financial reporting, and analysis for
designated area of responsibility. Assist with special projects as requested.
• Interact effectively with internal and external clients to obtain and provide important financial information.
Solectron Global Services Nov, 2006 April, 2007
Financial Analyst Memphis, TN
• Active participation in preparation of financial management presentations. Participate in various ad hoc financial
analyses for management. Develop and provide deep operational analyses. Research market trends and support
competitive intelligence initiatives. Develop modeling supporting financial & operational activities. Proficient
in Oracle Financial Database & Microsoft Access Database.
• Conduct special studies to analyze financial actions and prepares recommendations for policy, procedure,
control or action. Develop partnership with Business Unit Managers to consistently improve profit and loss
performance. Provides interpretation of financial policies, accounting theory or customer financial regulations.
Analyzes financial information to determine present and future financial performance. Perform bookkeeping to
G/L for month end closing.
• Identify trends and recommends improvements accordingly. Evaluates profit plans, operating records and
financial statements. Establishes databases of pertinent information future plans and forecasts. Coordinates with
all levels of management regarding cost saving or profit generating opportunities and profitability improvement
strategies.
Technicolor Home Entertainment August, 2005 Mar, 2006
Inventory Accounting Analyst Memphis, TN
• Position required reconciling physical cycle counts with the on hand perpetual balances with the Walt Disney
account in which I was responsible for. On a daily basis my responsibility was to group items to be cycle
counted by cycle counters daily.
• Once the groups have been counted and book I would then reconcile any variances between Disney’s inventory
accounting system and Technicolor‘s inventory accounting system in an excel spreadsheet. Audit trails are
performed on any variances between the systems to determine the root cause of discrepancy.
• Once the reconciliation is completed and all root causes have been entered, the recon is sent via e mail to the IA
supervisor or manager for review and disposition. Once the analyst has received corrective dispositions,
adjustment is made that will correct the on hand perpetual balance. transaction processing and account
balancing.
Memphis Marriott East June, 2003 August, 2005
Internal Auditor/ Customer Service. Memphis, TN
• Provide financial support to designated operating areas with regard to budget, analysis and forecasting.
• Analyze the financial impact of new products, the financial impact of sales and marketing programs.
Reviewing work papers, management financial statements, summaries, compiling /analyzing data to discover
patterns and/or discrepancies, etc.
• Prepare sales and gross profit analysis assist supported areas with special analysis as needed. Preparing monthly
financial reporting packages with commentary as appropriate for each area proactively ensuring that supported
areas adhere to the operating plan through appropriate spending analysis and review
• Assist area managers in preparation of budgets and forecasts review and analyze capital expenditure requests for
supported areas. Maintaining appropriate accruals and prepaid accounts for contracts, meetings and other
expenses as necessary.
• Prepare trial balance analysis for accounts related to the areas being supported.
Primerica Financial Services June, 1999 April, 2003
Personnel Financial Analyst Rep. Houston, TX
• Market financial products and programs to commercial and retail clients. Supports client needs by
conducting financial needs analysis profiles to determine appropriate client and prospect products and services.
• Assess clients’ current personal financial state and make debt management recommendations and/or investment
options such as annuities, IRAs and college saving funds. Proactively sells, promotes and explains all products
and services offered. Cross sells related products and services, with emphasis on establishing multiple account
relationships with all clients.
COMPUTER SKILLS
Demonstrate proficiency in basic internal audit principles, skills and techniques so routine audit testing is competently and
efficiently performed, and in accordance with professional and industry standards Demonstrate the ability to document relevant
facts and information to support testing and conclusions so other reviewers can follow the auditors logic and methodology.
Proficient in Oracle Financial Database, Microsoft Excel & Microsoft Access.
ADDITIONAL SKILLS
Follows directions, good people skills, and pays attention to detail. Works well under pressure and able to meet and keep
deadlines and adhere to specific policies, procedures and guidelines. Ability to communicate effectively both verbally and
through written material explains and interprets accounting/financial information to non financial people
Contact this candidate