Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Winter Park, FL, 32789
Posted:
October 30, 2010

Contact this candidate

Resume:

wayne J Johnson, CMR

*** ****** ****** ? Winter Park, Florida 32789

407-***-****

abif8x@r.postjobfree.com

COMPETITIVE SALES REPRESENTATIVE

Sales Professional with proven ability to increase market share, outperform

competition and exceed sales goals with more

than 12 years business-to-business sales experience. Utilized consultative

sales techniques and outstanding customer service in developing and

sustaining a customer base resulting in territory expansion. Established

track record of award winning production, product launch, client relations

and team development.

Strategic Sales and Business Planning - Territory Expansion and

Maintenance - Promotional and Pricing Strategies

New Account Development - Product Knowledge - International Commerce -

Team Development and Training

Contract Negotiation - Computer Skills - New Product Launch - Customer

Relations - Proven Sales Results

[pic]

ACCOMPLISHMENTS

. Honored with Wyeth President's Recognition Award 2009 for achieving top

5% sales for US Sales force

. Awarded Wyeth Rookie of the Year 2005 recognition for demonstration of

excellence in sales and leadership

. Ranked in the top 5% of national sales representatives for Wyeth

Pharmaceuticals

. Launched Lybrel - first in class - contraceptive with sales 125% to goal

within the first six months

. Launched Pristiq - for central nervous system - with sales 135% to goal

within the first six months

. Opened new territories resulting in further corporate expansion in new

markets for NFS Hospitality

. Achieved over 175 installations, migrations, upgrades and conversions

from other products with Newmarket International

[pic]

PROFESSIONAL EXPERIENCE

Matthews international, Apopka, Florida 2010 -

Present

Matthews International Corporation, headquartered in Pittsburgh,

Pennsylvania, is a designer, manufacturer and marketer of memorialization

products comprised of bronze memorials, burial caskets, cremation equipment

and related products and accessories for the cemetery and funeral home

industries.

Equipment Sales Consultant

Responsible for selling cremation equipment to funeral homes,

crematories, cemeteries, veterinary clinics/hospitals, private citizens.

Established substantial client base through cold calling and maintained

client relationships during extended sales process with products ranging

from 48 to 214k.

. Certified cremation operator licensed to sell for human cremation

within US and for animal cremation anywhere in North America creating

a substantial client territory

. Led marketing of SecurIDy, first bar-code tracking system for the

cremation process, by creating user standard and procedure manuals

Wyeth pharmaceuticals, Orlando, Florida

2004 - 2009

Wyeth is a top 10 Pharmaceutical company with both national and global

presence. Based out of Philadelphia, it is a leader in research for a

multitude of disease states and a leader in training and product education.

Pfizer acquired Wyeth in October 2009.

Territory Manager

Responsible for promoting and increasing market share of assigned

products, Premarin, Prempro, Premarin Vaginal Cream, Effexor XR, Protonix.

Performed product launches for Lybrel, Pristiq and Relistor. Fostered and

maintained relationships with physicians and hospitalists at Halifax

Hospital in Daytona Beach and Florida Hospital East and South.

. Earned President's recognition award in 2009 and Rookie of the Year

Award in 2005

. Known within district as the go-to person for computer retrieval/data

analysis

. Successfully managed and interacted with over 100 accounts

. Surgical experience within the disciplines of Obstetrics, Gynecology

and Neurology

. Strategically sold 30% more customers per day - dramatically

increasing awareness and exceeding sales goals

. Ranked 4th out of 82 area sales reps, performing consistently in the

top 5%

wayne J Johnson, CMR

nfs hospitality, Orlando, Florida

2003 - 2004

NFS is an international company with a global client base approaching 1000

users. NFS provides software solutions for hotels, conference centers,

restaurants and major corporations. We have a network of offices including

the UK, USA, South Africa, Ireland, and Dubai. NFS also has Business

partners in the Middle East and Far East.

Head of US Operations

Responsible for US market, cold calling potential clients, site visits,

installing, training and price and contract negotiations of an European

software system, Rendezvous, linking catering and sales department

within the hospitality industry.

. Implemented successful marketing strategies in software sales

resulting in a decision reversal with the signed contract of one of

the world's largest law firms

. Hired and trained employees for lead generation

. Negotiated pricing structures and contracts producing predictable

profitability

newmarket international, Portsmouth, New Hampshire

1998 - 2003

Newmarket International, Inc. is the leader in delivering sales, group

catering and banquet software solutions to the global hospitality and

entertainment industries. Newmarket International has over 19,000

installations in 154 countries. They are headquartered in Portsmouth, New

Hampshire, USA, with international offices in London, Shanghai and

Singapore.

Business Sales Consultant/Training Manager

Initially responsible for training all hotel staff on Delphi, the

leading catering and sales department software system in the world.

Rapidly promoted to Business Consultant responsible for visiting clients

to understand business practices to incorporate a smooth transition to

upgraded automated system or manual controls within the hospitality

industry.

. Through honest and forthright customer service, achieved over 175

installations, migrations, upgrades and conversions from other

products

. Oversaw multiple overseas projects in Europe, Central America, Asia

and Australia resulting in the successful expansion of market

penetration on 5 continents; including US

[pic]

EDUCATION

University of New Hampshire, Durham, New Hampshire

Bachelor of Science Degree

Wyeth Pharmaceuticals . Professional Development

Curriculum, Collegeville, Pennsylvania

. Advanced Leadership and Sales Training Modules I, II and III

. Pharmaceutical Industry - Women's Health Module

[pic]

PROFESSIONAL CERTIFICATIONS

CMR Institute, Roanoke, Virginia

Certified Medical Representative (CMR), Business in Healthcare

National Registry of Medical Technicians, Columbus, Ohio

Certified Emergency Medical Technician, Certification #B1138794

[pic]

References and additional job details available upon request.



Contact this candidate