Customer Service Accounts Payable

** ******* **** 334-***-****

Phenix City, AL carlosbaggage@yah

***** **.***

Carlos Baggage

Qualificati Trained in claims processing

ons PC proficiency in Microsoft Windows, Word, PowerPoint,

Outlook; Internet savvy

Exceptional Customer service skills

Excellent analytical skills-decision maker, problem solver

Goal oriented, ambitious, and resourceful

Exceptional Customer Service Skills;

Organized, strong communication skills;

High initiative with strong self-management skills;

Experience 2005-Present AFLAC

Columbus, GA

Claims Specialist I

Review and process accident claims based on information

submitted for review;

Analyze medical records to determine benefit eligibility;

Manage claims process to completion;

Provide excellent customer service to internal and external

customers;

Perform timely and highly accurate data entry to ensure

fast turnaround for policyholders;

Consistently meet quality and production goals

2003-2005 Alabama Dept. of Transportation

Alexander City, AL

Administrative Support Assistant I

Manage payroll and accounts payable functions for district

office;

Manage inventory for warehouse materials and office

equipment;

Manage filing system of all payroll records, leave time,

and accounts payable material receipts;

Organize and maintain property equipment for yearly audit

2002-2003 Alltel

Alexander City, AL

Sales & Service Representative

Sell wireless products and services to new and existing

customers;

Assist customers with billing inquiries; process

applications for wireless contracts and pre-paid services;

Operate a computer with multi-software applications;

Balance a cash drawer

Education 2005

- Prese2005-2009 Columbus State University

Columbus, GA

Bachelor of Business Administration-Finance

Prese22010 Aspen University

Aspen, CO

Master's of Business Administration-Finance

Expected graduation 2012

Contact this candidate