Customer Service Sales

ANDREA SARRATORI

abif1x@r.postjobfree.com

P: 315-***-****

CAREER OBJECTIVE: A position with a company where there is opportunity

for advancement

SUMMARY OF QUALIFICATIONS:

Seasoned sales and Customer Service experience; outstanding

versatility and adaptability. Dedication and drive as a hard-working

individual. Able to work autonomously and as a team member. A proven "

multi-tasker" in a high pressured environment.

ORGANIZATIONAL AND PROFESSIONAL SKILLS:

. Willingness to take on responsibilities and challenges.

. Communicating effectively in writing as appropriate for the needs of

the audience.

. Managing one's own time and the time of others.

. Talking to others to convey information effectively.

. Developing specific goals and plans to prioritize, organize, and

accomplish work.

. Being honest and ethical.

. Persistent in the face of obstacles.

INTERPERSONAL AND CUSTOMER RELATIONS SKILLS:

. Being aware of others' reactions and understanding why they react as

they do.

. The ability to communicate information and ideas in speaking and

writing so others will understand.

. Observing, receiving, and otherwise obtaining information from all

relevant sources.

. Developing constructive and cooperative working relationships with

others, and maintaining them over time.

. Developing, designing, or creating new applications, ideas,

relationships, systems, or products, for diverse clientele.

. Accepting criticism and dealing calmly and effectively with high

stress situations.

ADMINISTRATIVE SKILLS

. Maintaining own Schedule of appointments and daily events.

. Handle incoming and outgoing faxes, phone calls,e-mails

. Responsible for distribution of Invoices and payment arrangements of

clients and Vendors.

. Creating Proposals and commercials in written and verbal text.

COMPUTER SKILLS:

. Extremely Internet savvy

. Proficient in Windows 2000, Microsoft Office 2000 - Word/Power Point

and Excel

WORK EXPERIENCE:

Adecco

Account Executive Canandaigua NY 2010 -

present

3 Brothers Winery & Estate Geneva NY 2008-2010

Sales/Tasting room

Finger Lakes Radio Group Ithaca NY 2006 - 2007

Accounts Manager

HENRY B'S RESTAURANT Seneca Falls NY 2001 -

2005

Server; Bartender; Hostess

GALAXY COMMUNICAITONS Syracuse NY 2004

- 2005

Sales & Marketing Consultant

EDUCATION:

AAS Worcester MA 1991

AAS Equivalence Diploma Berlin Germany 1982

High School Equivalent Diploma Berlin Germany

1980

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