Medical Device Project Manager
Resume:
Doug Clapp
**** **** ****** *****, *****, MN ****0
abif0q@r.postjobfree.com
Executive Summary
Experienced professional with high-level skills in technical writing,
project management and website, hardware and software development.
Technical Competencies & Certifications.
Development environments: Microsoft .NET and MS-SQL. Microsoft Access. IBM
Rational Clearcase. Adobe Robohelp. UML (Universal Modeling Language); XML.
Applications: Adobe Acrobat, Framemaker, Indesign and Photoshop. Microsoft
Office: Project, Word, Excel, PowerPoint and Visio. Microsoft SharePoint.
Telelogic DOORS. Doxygen. Lotus Notes.
OS: Windows, Macintosh OS and Unix/Linux.
Certifications: Dell EA Certified Server Specialist
Professional Experience
Boston Scientific Corporation- BSX; Medical device
manufacturer
Minnetonka, MN
Contract Technical Writer; 5/2010 to present
Currently on a contract to create and update Clinical IS documentation.
American Medical Systems - AMMD; Medical device manufacturer
Minnetonka, MN
Contract Senior Regulatory Technical Writer; 1/2010 to 5/2010
. Prepared 100+ regulatory documents for European Union medical device
submission.
. Created served-based multi-user interactive 45-sheet Excel workbook
for all AMS product revenue and FTE projections; used as primary
forecasting tool by AMS.
MFG Solutions - Medical / consumer device manufacturer
South St. Paul, MN
Senior Regulatory Technical Writer; 2/2009 to present
. Designed and wrote medical regulatory documents, user manuals,
regulatory documents, industry white papers and website copy for
medical devices and consumer electronic products. Used Adobe
Framemaker and Microsoft Word 2007
Davenport Group - Storage device reseller
Saint Paul, MN
Consultant ; 6/2008 to 2/2009
. Provided IT consulting and project management for clients of the
Davenport Group, a technology consultant and reseller offering storage
area network, thin replication, disaster recovery, virtualization and
other products to large corporate customers.
St. Jude Medical - Medical device manufacturer
Saint Paul, MN
Contract Regulatory Technical Writer; 3/2008 - 4/2008
. Revised and updated a sophisticated manual for a new software revision
of a real-time catheter system. Used Adobe Framemaker, worked with
full color images.
. Worked closely with St. Jude regulatory department.
. Collaborated with engineers, medical device specialists and other
subject matter experts. Learned and followed federal guidelines
required for document approval.
MedGraphics - Medical device manufacturer (a division of Angeion)
Saint Paul, MN
Contract Technical Writer; 10/2007 - 3/2008
. Revised, updated and corrected operations and service manuals for
respiratory medical devices prior to shipment of new products.
. Reformatted sales collateral using Adobe InDesign. Created help
systems using Adobe RoboHelp.
Verifications, Inc - Global provider of background screening, drug testing
and applicant processing
Maple Grove, MN
Contractor; 3/2007 - 10/2007
. Designed website architecture and development for complex user
interface
. Provided Product Project Management on multiple projects
. Managed architecture and development of "VIAM Talent Portal":
integrated applicant tracking and background investigation software-as-
service (SAS) website. Managed matrix development environment among
three companies: Verifications, ImageTrend (developers) and eCra
(design firm).
. Researched and wrote complex business plans for new product offerings.
Hill-Rom - Medical device manufacturer (A division of Hillenbrand, Inc.; a
NYSE company)
Saint Paul, MN
Contract Technical Writer; 11/2006 - 3/2007
. Created programmer and end-user documentation for "NaviCare Bed
Manager," a SQL-server based software application used by hospitals to
trace and manage patient flow.
. Worked with IBM Rational Clearcase; Doxygen (auto-documentation
software), Telelogic Doors (use case creation software), Adobe
Framemaker, Microsoft Access, Microsoft SQL Server 2005, and Microsoft
Visual Studio 2005 (C
. Completed Hill-Rom training on Clearcase and Doors.
Previstar; (then) RAMSAFE Technologies, Inc.
Arlington, VA
Contract Project Manager - Senior Program Manager; 2005 - 2006
(RAMSAFE - an acronym for "Responder Assets Management and Situational
Awareness for Emergencies" - is incident management software for Public
Safety, Public Health and Emergency Management agencies.)
Assigned to the New Orleans Emergency Operations Center (EOC), where
RAMSAFE was used to store and process all New Orleans FEMA Project
Worksheets (federal funding requests) related to hurricane Katrina.
. Managed SQL database and related applications that processed a weekly
flow of 150 million dollars in requests.
. Promoted to Project owner of the RAMSAFE New Orleans project in
January 2006.
. Promoted by RAMSAFE to senior program manager in April 2006.
PocketPCpress - eBook publisher
Edina, MN
Founder and President; 2000-2005
. Selected, edited and formatted over 400 eBook titles.
. Put in place national and international distribution channels.
. Negotiated and collaborated with top literary agents and leading
university presses and publishers to create a list of compelling
original fiction and nonfiction.
. Founding publisher in Amazon's eBook section.
Sold business in 2005 to Walking Lion Press, Salt Lake City, UT.
Classaction.com, LLC - Client aggregation website/service serving legal
industry
Minneapolis, MN
Co-founder; 2001 - 2003
. Provided all start-up capital.
. Created concept and developed business model.
Sold interest to co-founders in 2003.
Business consulting
1998 - 1999
Department of Defense (DOD) government consulting.
RSI Systems, Inc. - Videoconferencing hardware/software developer
Minneapolis, MN
Founder, Executive Vice-President and CTO; 1994 - 1998
. Acquired the ongoing software project from VideoLabs (see below),
retained my key programmer and founded RSI Systems.
. Managed both the software and hardware development of the
videoconferencing system.
. Successfully initiated, fostered and concluded a major marketing
agreement with Canon, Inc. for sale of the system to the Japanese
market. During that process, I frequently visited Canon in Japan and
still retain a slight bit of Japanese language fluency.
. Set up European distribution and U.K. technology partnerships.
Instrumental in RSI's successful NASDAQ Initial Public Offering in
1994.
Offshore software development (India)
1997 - 1998
Created, designed and managed development of a software-only
videoconferencing system.
. Successfully recruited, hired and managed a highly talented group of
programmers located in Chennai, India.
. Managed an overseas software development processes in India meeting
deadlines and providing deliverables on time and within budget.
The project was completed, but failed to gain funding for a major U.S.
release because of competition from Microsoft. The application was sold to
the Indian developers and it is now a best-of-class product in India.
VideoLabs, Inc. - Videoconferencing and PC-based camera developer
Minneapolis, MN
Founder, Vice-President & CTO; 1990 - 1994
Founded company to develop and market a high-quality, affordable, multi-
platform desktop videoconferencing system.
. Designed, and received two patents for the "FlexCam Desktop Video
Camera," which remains a popular product. VideoLabs had a successful
NASDAQ Small Market Initial Public Offering, and was subsequently
taken over by another communications-related company.
. Led industrial design team to create award-winning functional camera
design.
. Created European sales distribution network.
. Created all marketing collateral.
Multi-Ad Systems, Inc.
Minneapolis, MN
Director of Product Development
Director of International Marketing; 1988 - 1990
The desktop publishing application developed by Foundation publishing (see
below), just prior to shipping, was purchased by Multi-Ad Services of
Peoria, IL; a (then) 32 million dollar privately-held corporation which
provides advertising artwork and software to the newspaper industry. Along
with the sale of the product, I joined Multi-Ad services to head continuing
development and marketing of the product. That application, "Multi-Ad
Creator" is now used at major newspapers around the world, including The
New York Daily News, The Chicago Tribune, Minneapolis Star Tribune, San
Francisco Examiner, and many more.
. Created and staffed a 24/7 eight-person help desk center.
. Designed and programmed the technical help / customer support
database.
. Wrote and designed all product documentation.
. Set-up European distribution for the product and led product
localization to translate the application and documentation into
French, German, Italian and (really) Icelandic.
Foundation Publishing, Inc.
Minneapolis, MN
Founder & President; 1985 - 1988
Conceived, designed and managed the development of a large, complex desktop
publishing application for the newspaper industry - an application designed
to compete directly with Aldus PageMaker and Quark XPress. During
development, created lasting relationships and friendships with top
management at the Knight-Ridder newspaper chain.
Apple Computer
Cupertino, CA
Visiting Journalist; 1983 - 1984
. Invited as one of only two journalists to intimately observe and
document the creation of the Apple Macintosh.
. Spent most of 1984 at Apple in Cupertino learning about all aspects of
computer software and hardware development and computer product
marketing.
Freelance writer
Freelance technology writer. InfoWorld columnist. Founding MacUser
columnist. Lecturer. Wrote hundreds of computer-related articles, published
in various computer magazines. Named one of "The Ten Most Important
Macintosh People" (Softalk Magazine) and one of the "100 Most Influential
People in Personal Computing" (ComputerWorld).
Education & Military
University of Minnesota, Morris
University of Minnesota, Minneapolis
U.S. Coast Guard,
Electronics Technician training. Honorable discharge
Patents, books and productions
Patents:
6,654,825, 6,519,662, 6,397,275, 6,073,192, 6,073,192
Peripheral video conferencing system with control unit for adjusting the
transmission bandwidth of the communication channel
D375, 319
Tabletop video camera
Books:
1992 - The Macintosh Reader (Trade paperback). Published by Random House;
Book-of-the-Month club selection in May 1992.
1990 - The Next Bible: Hardware & Software Systems for the NeXT Computer
(Trade paperback). Published by Brady Publishing.
1986 - Doug Clapp's Word Tools (Commercial Macintosh software application)
Specified, designed and oversaw development of "Doug Clapp's Word Tools,"
the first spelling and grammar checker for the Apple Macintosh. The product
was published and marketed by Aegis Productions.
1986 - Doug Clapp's Jazz Book: The Quintessential Guide to Mastering Jazz
on Your Macintosh (Trade paperback). Published by Scott Foresman & Company.
1985 - The Complete Macintosh Sourcebook (Trade paperback)
Co-authored with Pat Ryall. Published by Publishers Group West.
1984 - Macintosh: Complete! (Trade paperback). Published by Softalk
Publishing.
Software: Doug Clapp's Word Tools; Multi-Ad Creator
Websites: Classaction.com; VIAM Applicant Management.
Professional network: Linkedin.com
References: Recommendations can be found on LinkedIn. Recommenders may be
contacted, if desired.
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