RICHARD E. LONG

** ****** **** ****** **** Stroudsburg, PA 18302 Home: (570) 223-

**** abieyu@r.postjobfree.com

SUMMARY

Senior Quality Management professional with extensive experience in a

variety of manufacturing environments including entrepreneurial, regulated,

public, and privately held with both union and non-union workforces.

Diverse state-of-the-art manufacturing background in electronics,

microwave, plastics, and heavy industries governed by ISO, GMP, FDA and

military quality system requirements. Skilled in developing and managing

domestic and international suppliers. Demonstrate a high level of integrity

with proven abilities in improving quality systems and quality departments,

and business systems, all yielding increased efficiencies, enhanced

productivity, and higher profitability.

PROFESSIONAL EXPERIENCE

HD SUPPLY - UTILITIES - Corinth, TX 2008 - 2009

Division Quality Assurance Manager - Asia

. Division Quality Assurance Manager for all Asian suppliers. Identify,

audit and select suppliers.

. Member of Plant Staff as Head of Quality Assurance Department

responsible for all aspects of the quality function including managing

Quality Assurance Lab and Auditing activities.

. Served as ISO Management Representative responsible for all Quality

System functions.

L-3 COMMUNICATIONS - SPACE & NAVIGATION DIV. - Budd Lake NJ 2006 -

2008

Senior Quality Assurance Engineer

Program Senior Quality Assurance Engineer performing all duties associated

with the quality function for engineering and flight hardware units in an

AS9001 and ISO9001 certified environment.

LAIRD TECHNOLOGIES - EMI shielding materials, Delaware Water Gap, PA 2005

- 2005

Senior Quality Assurance Engineer

. Special projects as directed by management. These included Statistical

Process Control for special processes in Plating and Photo Etch

Departments.

. Various product Quality corrections.

COOPER POWER SYSTEMS - Utility Construction Materials, East Stroudsburg, PA

1998 - 2003

Division Quality Assurance Manager - South America

. Division Quality Assurance Manager for all Brazilian suppliers.

Identify, audit and select suppliers. Obtained five suppliers for six

Division facilities with savings of $60 k per month.

. Member of Plant Staff as Head of Quality Assurance Department

responsible for all aspects of the quality function including

functional Manager of Quality Assurance Lab and Auditors in a heavy

manufacturing, two shift union environment.

. Overseas Outsourcing Program Coordinator. Worked in partnership with

Brazilian, Chinese, and Indian suppliers. Achieved average statistical

quality level of 98.37% for all offshore suppliers. Brazilian

suppliers achieved 99.97% Incoming Quality Level and 98% on-time

delivery rate, over a 28-month period. An Indian supplier achieved a

100% Incoming Quality Level over a 20 month period. Realized savings

of $5 million for a 28-month period.

. Technical Advisor to NEEETRAC Committee at Georgia Tech. Represented

company on hardware evaluation and testing adequacy program for the

utility industry over an 18-month period.

. Served as ISO Management Representative responsible for all Quality

System functions and outside audits.

. Co-coordinator of various team projects, member of Safety Committee,

member of Rapid Set-Up Technology Team, member of the Process Mapping

and Re-design Team, Lean Manufacturing/Kaisan team, member MIS

Steering Committee, responsible for Government program.

. Manufacturing Processes include forging, threading, forming, stamping,

galvanizing, and assembly in an ERP environment.

RICHARD E. LONG Page 2

SUSSEX TECHNOLOGY, INC. - Custom Injection Molder, Sparta, NJ 1995 - 1998

Quality Assurance & Documentation Manager

. Head of Quality Assurance Department, reporting directly to the

President, responsible for all aspects of the quality function, in a

24 hour a day, seven day a week operation.

. Implemented several statistical analysis initiatives. Capability

Analysis on tools and parts that established engineering tolerances

that were within industry standards and to improve the preventive

maintenance program. Upgraded inspection equipment to perform non-

contact measuring with automatic data collection. Reduced First Piece

inspection time by an average of 86%.

. Defined and created systems for collecting and statistically analyzing

color consistency within a production run and batch-to-batch

consistency.

. As ISO Management Representative, achieved an ISO 9002 Self-

Declaration that was endorsed by all customers. Of customers that

tracked supplier ISO Certifications, 98% listed us as certified within

their systems.

. Chairman Training Steering Committee responsible for ensuring new

employee orientation, job training, and quality system training for

entire organization. Reduced turnover by 55%, established shift-to-

shift consistency in product, and enhanced our ability to successfully

gain approval in customer and third party audits.

SYMBOL TECHNOLOGIES, Bohemia, NY 1988 - 1995

High Volume Barcode Scanning / Data Collection peripheral Manufacturer

Senior Quality Engineer

. Quality Engineer on Senior Management Quality Improvement Team as

directed by the Senior Vice President of Operations. Project durations

of 3 months to 18 months. Major projects included: Inventory Record

Accuracy resulting in 10 consecutive months of 100% in the raw

material warehouse of 48 k component parts and certified by Deloitte &

Tusch for waiver of Physical Inventory requirements. Restructured and

documented the order entry to work order process improving throughput

from 3 days to less than 2 hours. Flattened Bills of Material and

ensuring their accuracy resulting in 100% accuracy and improving total

unit throughput from 7 minutes to less than two minutes.

. Member of ISO 9000 Project Team. Certification obtained through BVQI

11/94. Certified ISO Lead Assessor, Internal Auditor and in ISO

Documentation structure. Certification obtained in 18 months.

Responsible for 10 of 21 functional areas comprising 1,400 associates

without obtaining observations or non-conformities. Responsible for

all Government and Customer Audits/ Surveys.

. Quality Engineer to the MRP-II/ASK MANMAN computer system

implementation team to develop new business paradigms and

methodologies. Trained Quality Department in MRP-II and ASK/MANMAN

systems. Resulted in a complete restructure of the business and a

seamless transition to the new system.

. Chairman or Program Coordinator to the following company wide teams.

Chairman of the Vendor Quality Manual Committee. Responsible for

uniform Quality/Procurement Policies and Procedures. Also responsible

for working with vendors to establish partnerships and to satisfy

vendor inquiries as to quality requirements. Responsible for all

vendor corrective action functions. Government Programs Coordinator,

cognizant for all phases of a Government Contract. Resulted in waiver

of GSI requirement. Chairman, Material Review Board in a MIL-I-45208

environment responsible for all facets of MIL-STD-1520.

. Applications included Surface Mount Printed Circuit Technology, Laser

Optics, progressive utilization of Plastic and Software Technologies.

Business paradigms include MRP-II, CIM, SPC and TQM.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor Arts, State University College at Buffalo, New York

Associate of Arts, Suffolk Community College, Long Island, NY

Previous Certifications: ASQ Certified including CQM, CQE, CQA; and ISO

9000 Lead Assessor

Previous Clearances: Confidential and Secret

PROFESSIONAL AFFILIATIONS

American Society of Quality (ASQ)

RICHARD E. LONG

91 Monroe Lake Shores East Stroudsburg, PA 18301 Home: (570) 223-

7244 abieyu@r.postjobfree.com

Professional Development Addendum

ADDITIONAL COLLEGE COURSES

Suffolk Community College Technicenter - Statistical Process Control,

Computer Integrated Manufacturing, Material Resource Planning,

Manufacturing Resource Planning (MRP-II), Total Quality Management, Just-In-

Time Manufacturing, Quality Teams, Meeting Presentations.

Polytechnic University & Coopers and Lybrand - Total Quality Management,

Activity Based Costing

Northampton Community College - Microsoft Project, Excel, PowerPoint, Word

PROFESSIONAL DEVELOPMENT

Stat-A-Matrix - ISO 9000 - Certified Lead Assessor - Victoria Group -ISO

9000 - Certified for Internal Auditor and Documentation

ASQ - FMEA, Internal and External Audits, various statistical and

management courses,

Quality Alert Institute - Statistical Process Control, Supplier

Certification - Crosby Quality College

Oliver Wight Seminars (APICS) - MRP-II, MRP, Inventory Record Accuracy,

Bill of Materials, Purchasing, Sales and Operations Planning

ASK/MANMAN (software) Courses - Quality, Engineer, MRP-II Implementation,

Batch Manufacturing, Repetitive Manufacturing, MRP/MPS, Projects, Cost

Accounting/Month End Close, Order Management/Accounts Receivable

SAP R/3 - Enterprise Resource Planning

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