Customer Service Administrative Assistant
Resume:
Emily Caroline Wike
**** ****** ***** **. **********, SC 29414 828-***-****
abieyc@r.postjobfree.com
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Education:
2009 B.S. Degree in Public Relations
Appalachian State University Boone, North Carolina
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Experience:
2010-Present Wachovia; A Wells Fargo Company Charleston, South
Carolina
Teller: Delivered outstanding customer service,
consistently offered and sold products (accounts) to
customers; while exceeding company's sales goals, processed
transactions for customers and handled large sums of money,
responsible for maintaining a correct balance and staying
in compliance with federal and company regulations.
2010 (Temporary) Blue Ridge Energies Lenoir, North Carolina
Customer Service Representative (Temporary Employee):
Delivered exceptional customer service to existing and
potential customers, effectively handled customer
complaints, entered fuel deliveries and work orders in a
timely manner, set up new accounts and helped to increase
the company's clientele by offering information relating to
the benefits of the company.
2010 (Temporary) Blue Ridge Electric Membership Corporation Lenoir, North
Carolina
Documentum/Administrative Assistant (Temporary Employee):
Scanned and entered legal documents into the company
system, created and recreated company documents in various
software types.
2008-2010 Yonahlossee Racquet Club Boone, North Carolina
Office Manager/Public Relations Intern: Used obtained
knowledge to produce monthly newsletters and press
releases, coordinate events and tournaments, helped with
the promotion of the business and became familiar with
QuickBooks software. Responsible for member accounts,
billings, daily deposits and employee recruitment.
2002-2005 Caldwell Animal Hospital, P.A. Lenoir, North Carolina
Receptionist: Exhibited excellent customer service,
prepared daily deposits, scheduled appointments and sold
veterinary products.
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Highlights:
Consistently top in sales for Wachovia; A Wells Fargo Company, appointed to
"team captain" at Wachovia; A Wells Fargo Company, North Carolina Scholar,
3.5 GPA in major, proficient in Adobe PhotoShop, Adobe InDesign and Adobe
Illustrator.
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References:
Renee Whitener Director of Public Relations Blue Ridge Electric
Membership Corporation 828-***-****
Glenda Christian Chief Operating Officer Blue Ridge Energies
Bob Lake Director of Tennis Yonahlossee Racquet Club 828-***-****
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