Michael L. Giorno **** Waterfall Road
BRENTWOOD, Tennessee 37027
abiey1@r.postjobfree.com
SUMMARY OF QUALIFICATIONS Operating
Systems
Dedicated, hard working IT management professional with a comprehensive VMware
background in service delivery and operation in a mission critical vSphere
production environment. Citrix XEN
Over 13 years of management experience in the information technology Server
field. Windows
Proven project management ability implementing business systems and Hyper-V
technology solutions aligned with business objectives on time and Windows 32/64
within budget. bit
Outstanding leadership skills and team builder that actively fosters 2008/2003/200
personal growth in employees promoting career development. 0 Server & XP
PROFESSIONAL EXPERIENCE Active
Directory
Manager, Enterprise Server Infrastructure September 2006 - Present Mac OS X Snow
Transitioning to outsourced model as an IBM Consultant Leopard
UST Inc./Altria Group Inc. Nashville, Tennessee Linux/UNIX/AI
X
Accountable for the enterprise-wide server and storage technology as
well as managing the manufacturing network infrastructure and plant Applications
data centers. Negotiate SLA and OLA with customers as well as manage Virtual
and administer service portfolio. Managed infrastructure projects Desktop/VDI
across the entire enterprise including the design, planning, Veeam FastSCP
deployment, business continuity, and support. Altria Group Inc.
acquired UST Inc. in January 2009. Currently working through the VRangerPro
transition of services to the Altria/IBM infrastructure outsourced SnapMirror/Re
model. store
MS Office
Planned and executed the virtualization technology and infrastructure Suite
implementing a multi site VMware virtualization strategy consolidating Lotus Notes
hardware and operating system instances. JD Edwards
Lead the desktop virtualization proof of concept, budgetary World
requirements and technology selection for the pilot. Symantec
Implemented a multi site SAN storage technology and clustering solution Backup
incorporating snap mirror technology improving business continuity Symantec
requirements. Ghost
Integral member of the management team performing the corporate office GFI LANguard
relocation, which includes the Data Center, servers, and supporting WSUS/SCOM/MOM
infrastructure.
Planned, directed and executed server hardware and OS refreshes at Wireshark
multiple geographic locations. Shell
Provided ongoing support to shop floor systems and barcode scripting
scanning/printing hardware. Citrix
SQL 2000,
Manager, Mfg. Network Architecture & Operations August 2003 - September 2005
2006 Visual
UST Inc. Nashville, Tennessee Studio.NET
Managed a team of systems engineers administering the manufacturing Hardware
server infrastructure, network infrastructure, as well as shop floor NetApp SAN
industrial computers. Our main focus was to secure the infrastructure Clustering
implementing network firewalls and supporting the OS patch deployments iSCSI/Fiber
to mission critical servers and HMIs. Duties also included managing the Channel
manufacturing IT service desk. HP/IBM/Dell
Servers
Managed a total conversion from stackable network switches to a chassis Overland:
based solution in the manufacturing facilities, which improved switch REO-VTL
capacity and network performance. NEO/Arcvault
Implemented the infrastructure for a new Laboratory Information
Management System (LIMS) for the Research and Quality departments. Stratus
Michael L. Giorno - 615-***-**** Avocent
Page 2 IP-KVM
Liebert
Worked closely with the Network Security department implementing NPower UPS
Checkpoint firewalls and secure client VPN for shop floor wireless Tandberg
applications.
Managed the rollout of user desktop refreshes migrating systems from Networking
Win95/NT to XP. T-1/Fractiona
l
Manager, Factory Information Systems October 1997 - August 2003 Frame
UST Inc. Nashville, Tennessee Relay/MPLS
Ethernet
Lead and managed the entire manufacturing IT division. Main conduit for TCP/IP
Corporate and Manufacturing IT project requests. Our main focus was
shop floor integration to the corporate ERP system. Checkpoint:
NGX/Firewall-
Lead manufacturing IT teams to implement sales order shipping systems 1
having total visibility of activities on shop floor to ERP system. Secure Client
Managed the factory ERP systems migration from PRMS to JD Edwards as VPN
well as planned and executed the implementation of automated shop floor
work order inventory transactions.
Managed resources to develop the Manufacturing Execution Systems. This Cisco:
provided plant management with full visibility into shop floor Catalyst
production to track key performance indicators to properly address routers/switc
production issues. hes and 1200
Managed the manufacturing mail systems migration to Lotus Notes. Wireless
Managed the manufacturing server directory migration from Windows NT4 Access Points
Server to Microsoft Windows Active Directory (Windows 2000).
Senior Data Communications Analyst March 1995 - October 1997 Extreme:
UST Inc. Greenwich, Connecticut Altitude
Wireless
Technical team member responsible for the support of the enterprise AP350/WM100
network and server infrastructure. I was an integral part of a Controllers
technical group implementing a total infrastructure overhaul. Black Diamond
Planned and executed a full Microsoft NT4 Server migration from Banyan Summit
Vines. switches
Planned and executed a full LAN topology migration from Token Ring to
Ethernet switching.
Planned and executed a WAN restructure and migration to enterprise IP
routing by implementing meshed frame relay to remote sites as well as
ISDN for WAN backup.
Supervisor Scheduling & Control May 1990
- March 1995
UST Inc. Greenwich, Connecticut
Supervised direct reports managing the I/O to the Corporate Data
Center. Managed the WAN infrastructure. Overall responsibility for all
mainframe job scheduling and setup (JCL). Managed the tape library and
vaulting process. Responsible for report distribution.
Implemented an automated job scheduler package to automate a manual
process.
Implemented a report distribution system to automate a manual process
and reduce the company paper usage.
Managed fractional T-1s and switched 56 for all mainframe, file server
and printer communications.
Implemented a PictureTel video conferencing system at 6 remote sites.
Michael L. Giorno - 615-***-****
Page 3
EDUCATION
Management Information Systems, Bachelor of Business Administration
PACE University, White Plains, New York
Leadership Development Program, Centers for Creative Leadership
CCL San Diego, California www.ccl.org
AFFILIATIONS & CERTIFICATIONS
ITIL version 3 Certified
Completing PMI/PMP certification
Member CCL.ORG
Member LINKEDIN.COM
Member PACE University Alumni
ACTIVITIES
Cycling, Golf, Fitness, Music, Cooking