Cynthia Wentz

** ***** *****

East Berlin, PA ***16

717-***-****

abiex0@r.postjobfree.com

Skills/Courses

Office: General Office Procedures, Records Control Management,

Keyboarding (70 WPM), 10-Key Calculator, Operation of

Office Equipment

Computer: MS Advanced Word, Advanced Excel, Access, PowerPoint,

Outlook, Reynolds and Reynolds operations system

Personal: Excellent customer service skills, ability to multitask,

able to work independently, able to meet deadlines, team

player

Medical: Medical Transcription, CPT and ICD-9 Coding,

Abstract Coding, Anatomy and Physiology, Pharmacology,

Diseases and Disorders, Clinical and Exam Room Procedures,

Medical Insurance Procedures, Medical Terminology,

Medisoft, Health Unit Coordinator Procedures

Education

3.87 GPA Consolidated School of Business 04/07/2008-8/15/2009

Associate in Specialized Business Management Degree

Employment History

Medical Assistant White Rose OBGYN

08/09/2009-02/12/2010

. Patient intake and file updating, as well as new patient information

. Customer Service, Answering multi-line phone system, transcription and

data entry

. Order routine and specialized labs following current diagnostic coding

practices

Child Care Director (Home Business)

04/01/2008-7/01/2009

. Schedule children's activities

. Providing daily progress reports

. Resolving conflicts

Payroll Clerk Rite Aid

07/15/2007-03/15/2008

. Daily input of spreadsheets, data entry

. Performed Access queries

. Insurance Payment posting

Title Clerk Diehl Motor Company

11/02/2002-07/01/2007

. Responsible for all sales contracts and finance billing

. Customer Service/Operating 50 line phone system

. Designing and implementing spreadsheets and operational procedures,

data entry

Customer Service Rep (Call Center) Pfaltzgraff

09/10/2000-11/01/2002

. Placed new orders as well as replacement orders, data entry

. Customer service and Troubleshooting

. Account Disputes

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