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Project Manager Customer Service

Location:
Veradale, WA, 99037
Posted:
November 01, 2010

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Resume:

JODI E. STARNES

***** *. **** *****

Spokane Valley, WA 99037

H: 509-***-**** * C: 208-***-****

abieua@r.postjobfree.com

OBJECTIVE: Seeking a position where I can make a difference.

WORK EXPERIENCE:

10/08 - present Executive Manager/Administrator American

Behavioral Health

Services, Inc., Spokane, WA

. Responsible for the day to day operation of three certified inpatient

rehabilitation facilities with a total capacity of 569 patients and

250 employees.

. Responsible for the administration and program management of all

programs and personnel functions.

. Management of government contracts for the treatment programs funded

by the State of Washington and other public entities.

. Ensures that all programs meet Washington State Administrative Code

and provider contracts.

. Ensures policies and procedures are adhered to and current.

. Communications with contractors, clients and employees to ensure all

needs are met.

Project Manager

. Responsible for bringing an old hospital to code in a very limited

time frame.

. Ensured all Building, Fire and Department of Health Codes were met and

inspections were passed the first time.

. Worked very closely with the construction superintendent and made sure

all of their needs were met.

. Responsible for monitoring and verifying all monetary expenditures.

10/02 - 10/08 Paralegal/Legal Assistant

Yturri Rose LLP

Ontario, OR

. Communicate and work with clients, witnesses and experts for case and

trial preparation.

. Research and gather information.

. Prepare legal documents and ensure deadlines are met.

. Review medical records and prepare analysis and expense summaries.

. Attend trials.

5/92 - 9/05 Vice President/Administration/Bookkeeper Timberline Design,

Inc.

Weiser, ID

. Started, developed and managed a successful furniture manufacturing

company.

. Primary responsibilities included business management, marketing,

customer service and bookkeeping.

6/92 - 3/95 Sales Manager I/D/E/A

Printing and Design

Caldwell, Idaho

. Managed the sales department with a sales staff of 25.

. Exceeded all-time company sales records first three months as manager.

Administrative Project Manager

. Responsible for the analysis, restructure and reorganization of all

departments to improve productivity.

. Determined costs and developed database for tracking cost of all

products in a 120 page catalog.

. Company projects as assigned by CEO.

8/88 - 4/92 401K/Incentive Stock/Bonus Plan Administrator Micron

Technology, Inc.

Boise, Idaho

. Administered the 401K Plan, the Incentive Stock Option Plan, the

Employee Stock Purchase Plan and the Incentive Bonus Program.

. Prepared legal filings required by each Plan.

. Designed communication material and presented to large groups weekly.

. Communicated with employees, stock brokers, and financial and tax

advisors.

. Developed and maintained monthly accruals and departmental budgets.

ADDITIONAL SKILLS:

Organized Detail Oriented Efficient

Professional Honest

Dependable

Reliable Resourceful

Positive Attitude

Excellent Communication Skills Excellent Writing Skills

Work well under Pressure

Able to Multi-Task Excellent Work Ethics Will go

the Extra Mile

EDUCATION:

. University of South Dakota Criminal Justice/Psychology

REFERENCES UPON REQUEST



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