Sales Representative Customer Service

J ohn A. Steier Jr.

**** *** ******* ****, ******, NY 14411

585-***-**** (Home) 585-***-**** (Cell)

abieth@r.postjobfree.com

OBJECTIVE

Obtain a position which utilizes my supervisory skills and challenges my competitive nature.

EXPERIENCE

Regional Manager

2007 2009

Promarketing Inc., Alpharetta, GA

Supervised staff of 4 district managers in Rochester and Buffalo area.

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Responsible for staffing teams and maintaining integrity of service through hiring and disciplining as needed.

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Employed use of problem solving and good communication to achieve satisfaction for customers.

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Recipient of four company “Harvey Awards” which recognizes going above and beyond expectations.

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District Manager/Sales Representative

2000 2007

Bobrow Palumbo Sales Inc., Carle Place, NY

Communicated and trained store associates and management on product knowledge.

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Managed 8 employees in the Rochester/Buffalo/Syracuse area.

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Responsible for project execution in kitchen and bath department within home improvement warehouse.

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Manager of the year for two consecutive years as well as sales representative of the year.

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Merchandiser

1997 2000

Crown Bolt Inc., Cerritos, CA

Responsible for maintaining vendor displays in Rochester/Buffalo/Syracuse area.

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Service Technician

1996

Principale Door, Buffalo, NY

Responsible for repairing, installing, and maintaining steel, wood and fire doors in order to meet building codes.

Clerk/Delivery

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199*-****-**** 1989

1982 1986

Driesel Lumber, Albion, NY

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Assisted customers by advising them of proper materials needed to

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complete projects.

Built special order items and delivered to work sites.

Commercial Glazier – Certified

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Journeyman

Glaziers & Glass Worker Local 677, Rochester, NY

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Fabricated and erected frames for storefronts, entrance doors, curtain

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walls and skylights culminating with the installation and sealing of

a variety of glass in above named structures.

Customer Service

Representative

Lawnmark Lawncare, Rochester, NY

Maintained customer base of 1,000 clients handling concerns of

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customer through prompt communication and action.

Sales leader in company’s largest branch.

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Inspector/Packager

Eastman Kodak Company, Rochester, NY

Inspected 35mm film as a final line of quality control before release to customers.

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Turned in numerous suggestions which were implemented by the company to improve safety and work conditions.

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EDUCATION

Albion Central Schools

Graduated 1981

New York State Junior Apprentice Committee Completed 1993

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COMMUNITY INVOLVEMENT

Church Moderator, Sunday School Teacher, Jr/Sr High Youth Group Advisor (1990 2004)

Assistant Scoutmaster Boy Scouts of America Troop 164 Albion NY (present)

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