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Customer Service Quality Control

Location:
Tucson, AZ, 85716
Posted:
November 01, 2010

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Resume:

Davey Davis

**** *. ******* ****.

Tucson, Arizona 85716

Objective: A position with

Experience

****-******* ******** ******* ********** of Arizona’s School of Architecture.

****-**** Special Operations Director for Recreation Department: Improved efficiency of Recreation department by

creating information software that controlled and reported on multiple programs. These programs related

to fundraising drives for the Restorative Justice Committee. I wrote and edited the monthly Health and

Wellness newsletter. I also created various recreation programs such as the distance running club, the

debate club, and several versions of fitness programs for an eclectic demographic.

2005-2006 Parts Depot: Swift Transportation. Supervised the parts depot for CME, a subsidiary of Swift

Transportation. Responsible for recording sales and parts shipments of a $1.3 million inventory of tractor

and trailer parts. Maintained payroll hours for 90 mechanics using Windows software platforms.

Designed and constructed an outdoor parts storage pavilion using tubular steel and sheet metal roofing

which encompassed 10, 000 sq. ft.

2002-2003 Customer Service Representative: Safety Services Company: Designed databases and spreadsheets to

store customer information for telemarketing company using Windows software platforms. Maintained

billings and accounts payable/receivable using Peachtree Accounting software. Operated and maintained

Bowes automated mailing system for monthly subscription mail-outs and direct marketing campaigns.

Created a library of over 300 safety related topics by writing and editing safety discussions used by

contractors and manufacturers as part of their OSHA safety programs.

1989-1991 Production Analyst: UNICOR: Overhauled the antiquated production and inventory control system of a

Leavenworth wood furniture factory. Reduced order delinquencies to less than .01%, eliminated

$600,000 of excess inventory in three months using a just-in-time materials ordering system, and reduced

quality control rejections by 14%.

1980-1983 Cabinet Maker: Constructed office furniture and custom designed cabinets from solid wood and high

grade veneers. Also constructed a line of plastic laminate furniture using chemical cements and high-

pressure laminates.

Education

Associate of Arts degree: University of Saint Mary: Leavenworth, KS.

Associate of Applied Science degree: Component built carpentry: Rio Salado College, Tempe, AZ

Professional degree: School of Architecture (Projected 2012), University of Arizona: Tucson, AZ

NCCER (National Center for Construction Education and Research) certified Phase I and Phase II

carpenter.

Military Service

United States Marine Corps: 1972-1977: Medical disability rated



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