Customer Service Sales

**** ******* 805-***-****-Home

Avenue

Lompoc, CA 93436 805

***-****--****

Paul Hogue

Objective Acquire a position that utilizes my background and

strengths in customer service, analysis and problem

solving to meet Customer expectations and continued

professional development.

Experience

2008-Present Farmers Insurance Group

Santa Maria, CA

Insurance Agent

Licensed Property & Casualty, Life-Only, Accident &

Health Agent

2007-Present Avenue Flower & Gift

Shop Lompoc, CA

Partner

Corporate Officer

Sales & Marketing- Oversee all advertising and marketing

plans from conception through

execution.

2005-2009 Lee Central Coast Newspapers

Santa Maria, CA

Major Accounts Representative

Negotiate annual advertising contracts.

Manage relationships with large retail, regional and

national advertisers and their advertising

agencies.

Find and use innovative means to grow revenue. Prospect

for new business and revenue.

2002-2005 Ellison Research Phoenix, AZ

Assistant Project Director

Manage and append customer lists, manage survey files,

re-format transferred files, and prepare data files for

clients.

Proofing vendors CATI programming on phone studies.

Produce preliminary and final cross-tabulated data

tables.

Program questionnaires as well as doing cross-checking of

all tabulations for surveys.

Cleaning, coding, data entry and managing incoming mail

surveys.

1999-2001 Processing Source International

Woodland Hills, CA

Account Rep/Customer Care Rep

Managed customer contact from initial application to cost

approval.

Inside Sales as a member of a 5-person Sales team.

Developed and implemented a tracking system for customer

application process.

Education 1983-1987 Pepperdine University Malibu, CA

B.A., Broadcasting.

Insurance Lic# 0G36854

Certificat

ions

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