Customer Service Sales

Alexander M. Wilson

**** **** *****, **********, ** (202) Awilson6846@gmail.c

NE 200**-***-**** om

RESUME

Objective: Seeking a position where I can utilize my organizational,

communication, and writing skills.

EDUCATION

Hampton University, Hampton, Va. 23668

Bachelors of Science 2010

Major: Business Management

Academic Honors: Dean's List Spring Semester 2010

Computer Skills

Hardware: PC and Macintosh

Software: Microsoft Office, Microsoft Word, Outlook, Quark, Windows, Excel,

PowerPoint, Front Page, Page Maker, Vegas Pro, Pro Acid, Sound Forge,

Nuendo, Premier and various other media related software.

Work Experience

Educational Talent Search/Hampton University

Hampton, VA November 1, 2007-April 2010

Office Assistant/Recruiter - Recruited students to join Educational Search

at Hampton University Handled copying, filing and maintaining records and

contacts in a database for the Assistant Office Manager. Answered telephone

calls and relayed messages to appropriate employees.

Ace Hardware

Washington, DC June 1, 2008 to January 2009

Sales Representative- Trained in sales and customer service. Assisted

customers, coordinated sales, handled cash and credit card transactions,

reconciled sales transactions and assisted with maintaining inventory.

National Organization of College Parents

Silver Spring, MD Feb. 2008-May. 2008

Recruiter/Research Assistant- Recruited students and parents to join the

National Organization of College Parents, increased membership by 10

percent. Researched materials to distribute to members.

Macy's Department Store

Hyattsville, MD July 1, 2007 to August 20 2007

Sales Representative- Trained in sales and customer service. Assisted

customers, coordinated sales, handled cash and credit card transactions,

reconciled sales transactions and assisted with maintaining inventory.

Course Curriculum

Calculus, Computer Science, Principles of Statistics, Marketing, Sports

Marketing, Principles of Accounting, Human Resources Management, Business

Finance, Principles of Economics Business Research, Business Organization

& Management, Management of International Business, Product/Operational

Management, Business Communication, Business Policy & Strategy, Information

Systems in Organizations, Quantitative Methods, Training & Development in

Organizations and Sport Marketing.

Leadership:

President, Catholic Campus Ministries 2007-2008

Volunteer History:

Educational Talent Search at Hampton University. Volunteer tutor for high

school students. Mentor for trouble students in the Hampton Roads area.

2007-2010

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