Customer Service Administrative Assistant

Todd J. Ray

***** ******* ******, *********, ** *5045

651-***-****, ****.*.***@*****.***

PROFESSIONAL EXPERIENCE

KSMQ TV: Producer/Director

January 2008 to Present

I am responsible for generating, creating and broadcasting of original

local programming. Organize program content, establish hosts, book guest

appearances, write content information and promotional materials,

coordinate, schedule and train volunteers. Work with various business

establishments and their involvement with the station and programs. Shows

produced, directed and developed include Racial and cultural diversities,

family concerns as well as farm and gardening.

CPPP-Center for Policy, Planning and Performance: Administrative Assistant

May 2007 to January 2008

I assisted with bookkeeping, maintaining and developing avenues of

distributing information. Handling phones, answering questions helping to

conduct meetings and organizing feedback. I organized a multi campus

teleconference involving a young woman's projrect.

Comcast Television & CTN Studios: Television Production Assistant

May 2001 to September 2006 & May 2007 to January 2008

I assisted with production needs for various broadcasts including St. Paul

Saint's baseball, Minnesota Thunder Soccer and other various local

programming throughout the Metropolitan area including events such as St.

Paul Saints championship games, NSIC Women's Volleyball as well as NSIC

Men's & Women's Basketball Championships.

National Camera Exchange & Video: Video Department Manager

November 2000 to December 2006

I was in part for responsibilities including daily managerial duties

throughout the store such as interviewing prospective employees, writing

reviews, completing inventory analysis, training and customer service. I

also qualified my customer's for photographic & video equipment and

accessories suited for their individual needs. I facilitated video seminars

for customers and employees, as well as co-authored the outline used for

the training seminars. I was an integral part of developing and

implementing the video seminars for customers as well as staff and customer

training.

Hopkins High School: Video Support Paraprofessional

November 1998 to August 2002

I Assisted school staff and students to incorporate video into curriculums

and projects designed to further enhance the educations of students. In

addition, I was involved with TV/video services for the high school and

school district. I also worked with students and parents concerning

recruitment videos and increased popularity in program and helped to

produce a "cultural festival" with students from Africa.

NWCTV - Cable 12: Director/Co-Producer

November 1996 to May 2000

I directed and co/produced a multi-camera, live morning news program.

Responsibilities included directing and monitoring the live on-air

appearance, time management, writing scripts, video production, graphics

and lighting. Supervised the crew, and assisted master control with their

programming and commercial production. I co/produced and develop new

segments for show such as a cooking segment as well as promotional spots

for the program and station.

Value Vision (now Shop NBC): Director/Supervisor

August 1994 to June 1997

I directed multi-camera live television broadcasts. Responsibilities

included recruiting, staffing, reviews, interviews and training. I

developed a scheduling system for on/off air staff. I supervised personnel

and production set-up. I developed a scheduling concept for directors and

other personnel. I trained staff for development and advancement.

EDUCATION

2000 B.S. Applied Management from National American University.

1996 A.A.S. Broadcasting from Brown Institute (Brown College)

1992 Certificate Video Production, the School of Communication Arts.

OTHER AREAS OF INTEREST AND TRAINING I am developing in the areas of

strategic thinking and financial planning, restorative justice and cultural

communications.

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