Customer Service Accounting

Janice M. Luoma

***** ***** ****** **

Annandale, MN 55302

Phone: 320-***-**** Email: **********@*****.***

Objective:

Experienced Accounting professional with skills in Accounts Payable and

Accounts

Receivable, with proven ability to manage multiple tasks, strong attention

to detail and accuracy.

Education:

Associate in Applied Science Accounting and Tax Specialist Degree

Minnesota School of Business/ Globe University, St. Cloud, MN

Graduated June 2010

SUMMARY OF QUALIFICATIONS:

? QuickBooks ? Microsoft Excel, ? Nationally Certified in

Word, Customer Service

? PeopleSoft Access, & PowerPoint ? Liberty Tax Certified

? Ethics & Legal ? Audit and Internal ? Skilled Financial Analysis

Experience Control

? Payroll ? Management & ? General Ledger Accounting

Inventory

WORK Experience:

LIBERTY TAX SERVICE, Buffalo, MN

Tax Preparer January 2009 - April 2009

? Prepared and assisted in preparing simple to complex tax returns for

individuals

? Furnished taxpayers with sufficient information and advice in order

to ensure correct tax form completion

? Used all appropriate adjustments, deductions, and credits to keep

clients' taxes to a minimum

? Computed taxes owed and overpaid, using personal computers, and

completed entries on forms, following tax form instructions and tax

tables

ING FINANCIAL SERVICES, Minneapolis, MN

Accounting Coordinator January 2000 - October 2008

? Prepared journal entries to correct entries that were posted to wrong

accounts

? Utilized computer system to expedite stop payments and voids on

checks

? Entered and audited manual check requests

? Ran daily check runs

? Entered both domestic and international wire transfers

? Retrieved copies of paid checks through the banks websites

? Saved the company money by finding duplicate check request forms

? Provided excellent customer service to team and clients

CONAGRA GRAIN COMPANIES, Minneapolis, MN

Accounts Receivable Clerk October 1976 - May 1999

? Applied cash $500,000 - $1,000,000 daily to invoices for all

commodities

? Researched differences in payments

? Entered journal entries in Lotus 123

? Reconciled two general ledger accounts

Settlement Clerk

? Applied corn and beans to purchase and sales contracts in the Agris

system

? Searched for liens and calculated Commodity Credit Corp payments on

farmer's grain

? Created and disbursed checks for 1,000,000 - 2,000,000 bushels

monthly

? Matched and verified invoices to rail and truck freight vouchers and

misc. vouchers and disbursed checks

? Prepared and printed month end reports

? Provided excellent customer service

? Created a spreadsheet for Wisconsin lien holders

? Found ways to reduce amount of paperwork

Contact this candidate