Project Manager Quality Assurance
Resume:
WALTER J. OZIEMBLO
PLANT CITY, FLORIDA 33566
Email: ********@***.***
SUMMARY:
IT professional with over 20 years Project Management and Business Analysis
experience.
. Extensive project management and Business Analyst responsibilities
involving full system life cycle development in a client/server
environment.
. Major areas of responsibility included Financial Systems (A/R, A/P,
G/L, Collections & Billing), with development utilizing structured
methodologies (extensive experience with Waterfall Methodology).
. Extensive Project Management experience with Quality Assurance and
Testing methodologies. Extensive experience using Project Management
Tools especially MS Project and complete MS Office Suite. Also VISIO
for Flow Charting.
. Formal implementation and utilization of Metrics and Measurement
programs for continuous Quality Process Improvement.
PROFESSIONAL EXPERIENCE:
Verizon 4/2007 - 6/2008
Business Analyst
Tampa, Florida
As a Business Analyst responsible for the identification and documentation
of client business requirements.
. Responsible for the review and analysis of the IT 2008 Business Case
Requirements Process.
. Reviewed stakeholder Business Cases to validate business requirements
for IT Price-Out and 2008 budget approval.
. Work with Business client to define business case and initial business
requirements. Facilitate Requirements Gathering Sessions (RGS) with
business clients and Joint Application Development (JADs) with
Application Development Teams and Business Clients to ensure business
requirements are complete and documented
JP Morgan Chase 10/2005 - 12/2006
Project Manager
Tampa, Florida
As an Operations Implementation Project Manager responsible for the
implementation of EFS (Electronic Financial Systems) Prepaid programs as
well as internal software development and process improvement projects.
. Determined implementation requirements for new programs or conversion
related projects and facilitated communication with Business
Development and other stakeholders to ensure requirements can be
implemented in accordance with the project charter.
. Ensured all projects are completed on time and within budget and that
JP Morgan EFS Operations units are able to meet all program
requirements within established standards.
. Facilitated issue resolution, user acceptance testing & stakeholder
sign-off for JP Morgan EFS Operations and Product Units.
Verizon. 2/2003 -
6/2005 Business Analyst
Tampa, Florida
As a Business Analyst responsible for the identification of client business
needs for Verizon of Tampa, Florida in the Long Distance Channel
Integration and Enterprise Business Solution Groups.
. Work with Business client to define business case and initial business
requirements. Facilitate Requirements Gathering Sessions (RGS) with
business clients and Joint Application Development (JADs) with
Application Development Teams and Business Clients to ensure business
requirements are complete and documented.
. Obtain client sign-off on business case and all change requests.
Facilitate business requirements change management process between
client and IT.
. Act as liaison for client and other channel groups.
. Ensure UAT criteria is defined and documented for traceability.
Intermedia Communications 4/1998 - 11/2002
Project Manager
Tampa, Florida
. Responsible for the full life cycle management of new system
functionality for the Intermedia Billing System. This included the
supervision of the Development staff.
. Developed a Release Manager Process for the scheduling and
implementation of Production System changes. This Process provided
needed control and improved efficiency which resulted in cost savings.
. Designed and managed the process for tracking, resolving and
implementing the Billing System Production problem fixes.
Publix Supermarkets Inc. 2/1997 - 4/1998
Project Manager
Lakeland, Florida
. As a Project Manager responsible for the estimating, planning,
scheduling, tracking, and management of the Publix Financial systems
Applications Development projects.
. Managed the Critical Path tasks progress and tracked deliverables (in
Microsoft Project) to completion and final client approval.
. Facilitate UAT project criteria and obtain client approval and
signoff.
Bell Atlantic Nynex Mobile 5/1990 - 2/1997
Project Manager
Bedminster, New Jersey
. Managed the teams responsible for the development of the BAMS
Financial Systems.
Responsibilities included time and cost project planning, requirements
development and design reviews, staff management and employee
evaluations.
. As Manager of Quality Assurance and System Test, managed
approximately 30 people during the creation and execution of the
system test environment. Responsibilities included management of test
plan development; the writing and execution of all test cases; the
development of a tracking and notification tool, which served as a
major link to the users and User Acceptance Testing. Also assumed
responsibility for the software version control.
. As Manager of Metrics and Process Improvement, developed, implemented
and managed the Bell Atlantic Nynex Mobile IS Metrics and Process
Improvement operation. Responsibilities include the design and
implementation of a Critical Metrics Set for the CIO to align IS
Strategies with Corporate business objectives and to assess progress.
RELATED EXPERIENCE:
Also 5 years as an Area Sales Representative for the Pitney Bowes Company,
3M Company managing all sales and marketing functions in an assigned
territory.
EDUCATION:
St. Peter's College - Jersey City, N. J. B.S. Degree - Business
Management
Bryman School of Data Processing - N.J. Programming Certificate
- COBOL, RPG II, BASIC
Quality Assurance Institute - Orlando, Florida Metrics and
Measurement Program Development
Productivity Management - Keane Inc. Project Estimating
and Risk Assessment
USF - Tampa, Florida MCSE
(Microsoft Certified System Engineer) Training
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