Eric M. Villa
abieeq@r.postjobfree.com
Objective:
Seeking a position to utilize my education and abilities in the Information
Technology Industry that offers professional growth while being
resourceful, innovative and dependable.
Qualifications:
. Proven ability to complete all aspects of software/ hardware
installation, troubleshooting, configuration, and networking.
. Possess exceptional skills to work independently and manage multiple
demands simultaneously and effectively.
. Strong research and problem-solving capabilities.
. Professional attitude and very courteous with clients, end users, and
other team members.
Education:
Louisville Technical College Louisville, KY
Major:
Computer Networking and Administration
Information Security Systems
Core Included:
Computer Hardware, Computer Software, Network Essentials, Managing the
Windows Client Operating System, Managing a Windows Server Operating
System, and Implementing a Windows Server 2003 Network Infrastructure
Certifications obtained: Comp TIA A+ 602, Comp TIA
N+
Certifications in progress: MCSA
Graduation: May 2010
Adecco / UPS
03-09/05-09
Test and Repair Technician
. Perform the necessary hardware and software installations on the
required PC's.
. Register, test and diagnose computer equipment by manufacturer, model,
and serial number.
. Maintained clear and concise documentation of all repairs completed.
York Companies/ Geek Squad
10-08 /03-09
Counter Intelligent Agent
. Diagnosed and repaired incoming PC/ laptops of all brands (Mac
experienced as well).
. Contacted customers for necessary approval on non warranty repairs.
. Maintained clear and concise documentation of all repairs completed.
Aroteck Systems
03-08/10-08
Tier II Technician
. 40 Hrs soldering training.
. Soldered serial ports, phone logic boards and flashed phones.
. Able to read schematics.