Customer Service Home Health

Michael Foster

**** ********** **. *. ********, Ohio 43232 614-***-**** .

************@*****.***

SUMMARY OF QUALIFICATIONS

. Customer Service Representative, Accounting Specialist with three years

experience in customer service field and nine years experience in

accounting management, claims, call-center, processing, and working with

customers.

. Dispatcher; worked one year, alerting curriers to pick up orders and rout

the orders on airlines alert the customers to the arrival time.

. Collections; worked two years in call-center and office dealing with

customer who had accounts that were past due.

. Home Health Aid: work for 2 + years in the field of home health aid.

PROFESSIONAL HISTORY

BUTTERFLIEZ SERVICES, Columbus, Ohio

DIRECT CARE SUPORT 2010

. Worked with ADD customer transporting them to doctor's appointments.

. Dispensed medication, grocery shopping, and helped prepare meals.

. Helped them keep their living area clean, and helped with their personal

hygiene.

PRIVET HOME HEALTH PROVIDER, Columbus, Ohio - Alabama

HOME CARE PROVIDER

2007 - 2010

. Worked as a home caer provider for a family member from 2007 to 2010.

COLUMBUS AUTO AUCTION, Columbus, Ohio

2006 - 2007

REPO DRIVER

. Responsible for the pick up of vehicles from the storage location.

. Drive vehicles through the auction on sales day.

. Deliver vehicles to customer from the auction house.

. Set up vehicles for next week sales .

GAP INC., Grove City, Ohio

2005 - 2006

Customer Service Research

. Retrieved call from customer complaints, from voice mail system.

. Assisted customer in researching their complaints, also reporting any

fraudulent inquires.

Airnet Systems Inc., Columbus,Ohio.

2002 - 2004

Customer Service Representative / Dispatcher

. Take customer orders, dispatch couriers to pick up location and delivery.

. Call customers and inform them of the time of arrival of their order.

Artomick International Inc., Columbus, Ohio.

2000 - 2001

Accounts Collector.

. Research and resolve collection problems that were 30 to 90 days past due

Michael Foster

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EDUCATION

North Central Technical College. Mansfield, Ohio

Major; Electronic Engineering. 1yr.

.

Kent State University. Kent, Ohio. Major; Electronic Design. 3yr

U.S. Army; Major; Quartermaster School. Fort Lee Va. Diploma., ;

CERTIFICATIONS

Heartsaver CPR

2010 - 2012

Hart Start of Central Ohio, INC.

2010 - 2013

Delegation Nursing

2010 - 2011

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