FLOYD CHASSE, M.S., SPHR

**** ********* ***** . *********, ****** 66502

785-***-**** . abie9i@r.postjobfree.com

EXECUTIVE MANAGEMENT: Human Resources & Operations

Versatile, dynamic human resources leader driving expert personnel

operations and programs to elevate overall organizational performance.

Visionary strategist highly skilled in developing cost-effective benefits

plans and implementing policies that achieve efficiency objectives. Sharp

negotiator with demonstrated ability to launch new HR units. Broad

knowledge base of human resources principles complemented by specialized

background in healthcare organizations. Certified Senior Professional in

Human Resources (SPHR) with 15 years of experience and a master's degree in

human resources administration.

Human Resources Operations . Policy Development . Strategic Planning .

Organizational Development

Recruitment . Metrics . Benefits Plan Development / Administration .

Employee Relations . Budgets

Negotiations . Cost Optimization . Team Building . Communications . Talent

Retention

Staff Management . Pension Plans . Performance Evaluation . Safety Programs

Union Relations . Compliance . Training . HRIS

PROFESSIONAL EXPERIENCE

MERCY REGIONAL HEALTH CENTER (Via Christi Health), Manhattan, Kansas . 2007

- present

Large medical center operating multiple campuses. This acute care center is

part of Via Christi Health, which is the largest provider of healthcare

services in the State of Kansas. The Health System employs over 10,000

employees.

Vice President, Operations & Human Resources

Command strategic human resources initiatives and direct daily operations

to optimize staff performance and achieve organizational development goals.

Identify cost saving opportunities and implement tactical plans. Liaise

with executive management and serve on senior executive team. Oversee HR

staff to orchestrate efficient development and administration of

comprehensive benefits programs, recruitment & retention programs,

compensation administration, effective employee relations, and coordinate

staff development and employee events.

. In addition to oversight of the HR Department, tapped by CEO to serve in

executive leadership role for Facilities, Dietary Services, Environmental

Services, Laundry Services, Occupational Health, Employee Health, and

Fitness Center departments. This role consists of overseeing four

Directors of these departments.

. Delivered a $2M annual cost savings by eliminating agency staffing needs.

. Cut turnover among registered nursing staff by 5% within 6 months of

launching a career ladder program.

. Training in and implementation of Studer Group concepts and principles.

. Reduced unfilled positions by more than 50%, from 120 to 50, by

establishing an effective protocol to formally authorize new positions.

. Achieved a 96% participation rate for the annual employee opinion survey,

and an 11% increase in employee satisfaction/engagement.

. Earned buy-in from senior leadership to win approval for innovative,

unprecedented programs.

SWEETSER, Saco, Maine . 2004 - 2007

Comprehensive behavioral healthcare organization operating statewide with

1200+ employees.

Senior Director of Human Resources

Developed a human resources business model to support organizational goals.

Built a top-tier team of 15 and managed budget to drive programs for

benefits, safety, worker's compensation, recruitment, employee relations

and information systems. Ensured legal compliance with federal and state

regulations.

FLOYD CHASSE, SPHR . Page 2 . abie9i@r.postjobfree.com

. Spearheaded creation of a successful human resources organization from

scratch.

. Streamlined analysis by leading implementation of a Web-based portal to

offer executive management real-time metrics.

. Revolutionized salary structures from a cost-of-living adjustment model

to a merit-based pay model.

INGHAM REGIONAL MEDICAL CENTER, Lansing, Michigan . 1994 - 2004

Nationally-recognized teaching hospital with an $800M operating budget and

3000 employees.

Human Resources Director/Manager . 2001 - 2004

Led staff of 13 to drive a comprehensive range of human resources functions

serving a staff of 3000 union and non-union workers. Administered training

programs and benefits plans. Devised and deployed innovative recruitment

campaigns to maximize staffing levels. Negotiated with union officials.

Represented management in union grievances and led pre-arbitration

negotiations. Managed budgets, performed data analysis and review and set

policies. Ensured compliance with federal and state regulations.

. Slashed unfilled vacancies by 50% and eliminated agency fees by

implementing effective recruitment strategies and minimizing turnover to

11%.

. Played key role in driving organization to place in the top 5 percentile

nationwide by achieving the J.D Power Award for Outstanding Patient

Experience.

. Optimized contract terms by negotiating 3 advantageous union agreements.

. Launched a program for middle school and high school students to promote

healthcare careers.

. Formed a strategic alliance with Michigan State University's nursing

school to develop a bridge program.

. Identified growth opportunities by instituting an exit interview process

and reviewing feedback.

Human Resources Generalist . 1997 - 2001

Human Resources Assistant Generalist . 1994 - 1997

. Served as subject matter expert on regulatory compliance issues including

ADA, and FMLA.

. Provided consult to management on matters of compensation, benefits,

recruiting, union contract interpretation, and policies and procedures.

. Decreased annual turnover by 5% through adopting behavioral interviewing

methodologies.

. Increased new hire satisfaction rate through creation of a new

orientation program and streamlining protocols.

EDUCATION

Master of Science in Administration, Human Resources Concentration

Central Michigan University . Mount Pleasant, Michigan

Bachelor of Arts in Criminology

University of Southern Maine . Portland, Maine

CERTIFICATIONS

Senior Professional in Human Resources (SPHR)

AFFILIATIONS

Society for Human Resource Management (SHRM)

Board Member, Kansas State University Child Development Center

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