M elody A. Misiaszek, ARM, CIC, CPIW

**** ** ******* *****, ********, Fl 33469

Home 561-***-**** / Cell 561-***-****

abie8m@r.postjobfree.com

INSURANCE PROFESSIONAL - EXECUTIVE MANAGEMENT / INSURANCE REGULATION AND COMPLIANCE

Executive focused on providing organizational leadership and support of organization ’s overall strategic

goals

Highly Organized Project Management Solution Minded Cross Discipline Communicator

Regulatory Resource Proven Leader Mentors Talent Thrives on Challenge Change Driven

PROFESSIONAL EXPERIENCE

EMPLOYERS INSURANCE GROUP, INC., North Palm Beach, FL – February 1993 to December 2009

f/k/a AmCOMP Incorporated, a monoline workers compensation insurance company, acquired by

Employers 4th quarter 2008

Vice President, Regulatory Reporting and Compliance - 1996 to December 2009

Lead a successful compliance team in a dynamic insurance environment. Focused on attaining and

maintaining compliance with state insurance regulatory requirements across multiple disciplines.

Advised chief company officers on regulatory matters, strategies for attaining compliance and

solutions for resolving issues.

• Exceeded organization’s goal of diversification from a Florida only insurer by securing regulatory

certification of authority in 30 states. Direct written premium outside Florida as of December 31,

2008 ~ $147 million.

• Value of the organization’s multi-state regulatory authority ultimately attracted an acquisition

agreement in January of 2008. Acquisition valued at approximated $223.5 million.

• Key role in developing and executing company’s strategic plan for IPO in 2006. Coordinated

production of corporate documents for due diligence during IPO process.

• Post acquisition activity- Successfully gained approval of material change in company ownership

and name change of insurance entities in 30 jurisdictions.

• Integration Management Office - executive member chosen to participate in merger activities

focused on cultural adjustment, key talent retention and as a leader to promote a positive

perspective to change.

• Executive Information Technology “Expert” Team member for underwriting platform integration.

Selected to provide expertise in the area of compliance with state rule requirements for policy

issuance, rating and reporting. Project completion due November 1, 2009

• Successfully implemented regulatory and compliance requirements for statistical reporting, proof

of coverage, rate, form and rule filings, claims management, and agency administration.

• Executive Sponsor for migration of internal policy / claims documentation system to a single

integrated policy issuance/ claims management system.

• Managed and mentored Director of Special Investigations bringing the organization into

compliance with all states anti-fraud requirements.

• Built industry partner relationships with state regulatory departments/divisions and rating

organizations. Established the organization as a respected company in the industry.

• Process consumer complaints, providing timely responses to regulators.

• Process subpoenas for records and legal complaints against insurer. Research records to

determine organization’s legal position and involve appropriate legal counsel.

• Managed coordination of financial / operational exams. Tri-annual exam delayed for 5 years due

to organization’s ability to timely respond, provide documents/documentation during exam and

favorable financial results.

• Compliance with Florida carrier conduct requirements related to policy issuance, rating, agent

appointment and complaint management has allowed organization to be “audit free” since 1997.

• Served as corporate secretary and custodian of internal corporate records.

Director, Risk Services

• Established regulatory compliance standards after transition of self-insurance fund to a stock

insurance carrier.

• Managed customer service unit, field loss control, policy processing and premium audit

departments- a comprehensive team of approximately 35 employees.

Customer Service Representative

• Provided one on one customer service to policyholders and agents. Counseled policyholders.

Processed premium audits and resolved audit disputes.

Independent Insurance Agency / Multi- Line Insurance Experience,

Office manager, underwriter, agent and customer service representative, gaining multi-line experience in

personal, commercial and marine insurance.

Customer Service Representative

• Managed small commercial insurance risks and personal lines customers - marketing,

underwriting and quoting coverage for multi million dollar real estate, fine arts, antique autos and

umbrella liability.

Independent Insurance Agency – Office Manager

• Managed personal and commercial property/ casualty insurance agency branch including an

excess surplus lines wet and dry marine division.

• Managed expiration date/renewal processing procedure and new insurance placement.

• Directly handled book of commercial risks and filed monthly surplus lines tax reports.

Education

• BS, Merchandising and Marketing, Kent State University, Kent, OH

Designations, Licenses and Training

• Associate in Risk Management - Insurance Institute of America

• Certified Insurance Counselor - The National Alliance for Insurance Education & Research

• Certified Professional Insurance Woman - National Association of Insurance Women

• Florida Resident Property and Casualty Insurance Agent 220 license

• Franklin Covey – Seven Habits of Highly Effective People

Professional Affiliations & Community Activities

• Member - Association of Insurance Compliance Professionals – AICP

• Member - The Society of the CIC

• Member - National Association of Insurance Women – NAIW

• Past President, Vice President and Director - Insurance Professionals of the Palm Beaches- local

chapter of NAIW

• Fund Raising Committee and 2009 Charity Event Co-Chair- Florida Resource Center for Women

and Children

• The ARC of the Palm Beaches 2010 – Jewels and Jeans Event Committee Member

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