L. Christopher Cook
abie5y@r.postjobfree.com
Wilmington, NC 28409
OBJECTIVE Seeking a position with an organization to make a positive
impact on revenues and experience long-term career growth
EDUCATION
December 2004 University of North Carolina at Wilmington,
B.S. Production and Operations Management, Wilmington, N.C.
EXPERIENCE
June 2010 - Norandex Building Materials Distribution,
Wilmington, North Carolina
Present www.norandex.com
Area Sales Leader
. Responsible for improving sales and market share across
the branches territory by maintaining current customer
relationships and identifying potential customers
. Prepare detailed weekly sales planners as a means of
tracking customer contact and to target potential
customers
. Conduct research to determine trends in the market,
competitor products and pricing, and to stay current on
code requirements
. Develop a large volume of accounts by going out into my
territory and gaining new customers every week
. Foster new customer relationships by cold calling, lead
generation, and referrals from current customers
. Stay current on product training, installation methods
and techniques to better assist clientele on purchases
. Represent the company's products and services at a
variety of local trade shows
. Maintain a positive relationship with office staff to
quickly resolve billing and credit disputes with clients
May 2009- Wesco Distribution, Raleigh, North Carolina
January 2010 www.wesco.com
Account Representative, Construction and Industrial
. Developed and maintain existing accounts by providing
excellent customer service
. Created new customer accounts by cold calling, lead
generation, visiting offices, facilitating meetings, and
building relationships with clients
. Worked with representative agencies to expand the
product segments for clients
. Responsible for all day-to-day activities within
customer accounts
. Worked directly with manufactures and installers to
ensure customer satisfaction
. Arranged bids and quotes, material list, detailed
schedules, and product take-offs for multiple clients
. Expanded product segments within existing accounts
. Developed in-depth, analytical customer reports and
reviews
January 2009- 84 Lumber Company, Raleigh, North Carolina
June 2009 www.84lumber.com
Contractor Sales Representative
. Facilitated meetings with current clients and potential
clients to determine their exact needs
. Worked directly with business owners, division
presidents, and C-level executives
. Prepared product take-offs, quotes, and recommendations
per local building codes
. Scheduled daily deliveries and ensured ultimate customer
satisfaction
. Worked with outside suppliers to expand product segments
. Arranged and achieved profit and sales goals with
Senior Management Staff
L. Christopher Cook
abie5y@r.postjobfree.com
6712 Yarmouth Way
Wilmington, NC 28409
January 2005- Stock Building Supply, Raleigh, North
Carolina
November 2008 www.stockbuildingsupply.com
National Account Manager
. Managed over $10 million in products and services while
acquiring over $1.5 million in profit
. Inside and outside sales representative responsible for
over $25 million in sales
. Member of Sales Excellence Club in 2008
. Established new customer accounts by visiting offices,
facilitating meetings, and building relationships with
clientele
. Worked with business owners, C-level executives,division presidents, engineers, and manufactures
. Maintained and grew existing accounts by providing
excellent customer service
. Worked with outside vendors to expand the product
segments for clients
. Responsible for all day-to-day activities within
customer accounts
. Expanded product segments within existing accounts
. Prepared bids and quotes, material list, detailed
schedules, and product take-offs
. Ensured the accuracy of purchase orders
. Managed support staff ranging from 10-15 people
. Promoted from National Account Coordinator to National
Account Manager after 1 year
Computer Skills Operating Systems and Applications -Accu-Term
universal product
inventory system, Citrix, Excel,
Word, PowerPoint, Microsoft Office Suite