April Smith

***** ******** ******** ****

Athens, AL 35613

Home: 423-***-****

OBJECTIVE

Seeking to secure a position utilizing skills and experience with an

organization that offers long-term development and growth.

QUALIFICATIONS

( Extensive experience in operating copiers, printers, fax machines,

computers. Proficient in Excel, Word, Access, PowerPoint, and Lotus

Notes.

( Ability to successfully manage multiple assignments and priorities, able

to coordinate a high level of activity under a variety of conditions and

constraints.

( Caring and hardworking with excellent interpersonal communication (both

oral and written), customer service, and office support skills.

( Ability to work independently and as a member of a team.

( Highly motivated and with a desire to learn new skills and contribute to

companies goals and objectives.

( Dependable, enthusiastic, and result oriented.

WORK HISTORY

Agency Assistant, MetLife 10/08 - Present

Huntsville, AL

( Complete policyholder service requests (surrenders, loans, beneficiary

changes, name & address changes, etc.) as received from clients and follow

up to make sure transactions are processed in a timely manner.

( Build computers and oversee maintenance of office equipment to include

computers, faxes and copiers.

( Data collection of applications and imaging of information to

underwriters.

. Answer multi-line phones and assist customers with their needs.

. Update client information in eservice

. Input client payments into Agency Office Cashiering (AOC) System.

. Maintain and distribute weekly and monthly managerial reports.

( Review incoming and outgoing correspondence. Copy and keep in accordance

with the National Association of Securities Dealer (NASD) rules. Process

and meter outgoing mail.

( Track and order office supplies, sales material and application packets.

Maintain all sales material and applications in accordance to NASD rules.

( Provide general administrative assistance as required by office

management, such as processing transfers, client file reviews, copying,

faxing, etc. A proactive approach is demonstrated and initiative is taken

to seek out opportunities to provide administrative assistance. All

requests are handled with 100% accuracy on or before the deadline

communicated.

( General receptionist responsibilities, such as greeting customers,

setting appointments, etc.

( Run administrative reports, prepare and distribute firm bulletins and

communications.

Senior Office Assistant Production, Denso Manufacturing 06/07 - 09/08

Athens, TN

( Provide administrative support to Senior General Manager.

( Processing of monthly expense reports with supporting documentation and

tracking of budget.

( Liaison between all impacted departments to ensure proper communications

and reporting.

( Provide support by conducting calendar management, meeting coordination,

and travel arrangements.

( Collaborate with departmental managers on weekly postings for master

reports to facilitate the accurate and timely writing, editing, and

preparation of final copies from draft to distribution.

( Successfully perform clerical duties such as: data entry, answering

calls, taking messages, distribution of mail and faxes, purchase office

supplies, etc.

WORK HISTORY (Cont.)

Senior Purchasing Office Assistant, Denso Manufacturing 01/03 - 06/07

Athens, TN

( Create, compile, and distribute Request for Quotes to suppliers and

follow up to ensure all suppliers return the Requests for Quote by the due

date.

( Follow market conditions and exchange rates for special commodities on

Blanket Purchase Orders and make changes as needed.

( Successfully administer the VA/VE Process, which is Value Analysis and

Value Engineering.

( Perform Purchasing activities such as order placement for approved

orders; follow up on late orders, and process returns for incorrect or

damaged items.

( Implementation of new Blanket Purchase Orders as well as updating Blanket

Purchase Orders as needed.

( Created highly effective organizational and filing systems, including

quick and thorough indexing, filing storage, resulting to easy access to

critical information and streamlined office duties.

( Compile data and generate reports such as tracking of cost savings,

expenditures, and minority information.

( Set up presentations, catering, and planning of annual Supplier

Conferences.

( Kept in contact with suppliers via email & phone and follow up on

projects and requests.

( Assist Buyers as needed.

Production, Denso Manufacturing 04/99 - 01/03

Athens, TN

Worked in the plant on an assembly line in production of the oxygen sensor.

EDUCATION

Tennessee Wesleyan College 08/07 - 05/08

Degree Path, Bachelors Degree in Business, Human Resources concentration.

Cleveland State Community College 08/05-05/07

Degree Path, Associates Degree in Business.

REFERENCES

Available upon request.

Contact this candidate