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Customer Service Human Resources

Location:
Rockford, IL, 61101
Posted:
November 01, 2010

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Resume:

Jason B. Forde

**** ******** ****

Rockford, Il *1101

815-***-**** home

EDUCATION:

Bachelors Degree

Major: Communication Arts and Sciences

Emphasis: Public Communication and Human Relations

Western Illinois University, August 1994

FIBRO-GSA INCORPORATED August 1996 - February

2010

139 Harrison Avenue, Rockford, IL 61104

Inside Sales and Service Account Manager

Responsibilities: Processed purchase orders, blankets and releases in the

automotive industry. Worked with vendors to obtain competitive pricing for

our customers. Maintained EDI transmissions. Generated spare parts lists

for new and old equipment. Worked with upper management and engineers

regarding ongoing projects. Ordered parts for customers. Coordinated

service trips. Assessed customer needs. Reported directly to Service

Department Manager.

FURST STAFFING March 1996 - July 1996

GREENLEE TEXTRON

4455 Boeing Drive, Rockford, IL 61109

Human Resources Generalist

Responsibilities: Worked on company newsletter as photographer and

journalist. Worked on company handbook. Typed memos as required. Worked

on company day at Great America. Other duties as required.

UNITED PARCEL SERVICE October 1994 - December 1995

4 Airport Circle, Rockford, IL 61109

Human Resources Representative

Responsibilities: Recruit applicants for Rockford Air Hub. Developed

advertising. Screened and interviewed and hired applicants. Reporter for

UPS newsletter. Reported to HR director as needed.

WINNEBAGO COUNTY TREASURERS OFFICE May - June 1994

WINNEBAGO COUNTY COURTHOUSE

400 West State Street, Rockford, IL 61101

Customer Service Representative

Responsibilities: Assisted individuals with real estate tax bills. Worked

telephone and customer counter.

UNIVERSITY UNION BOARD January - May 1994

WESTERN ILLINOIS UNIVERSITY

University Drive, Macomb, IL 61455

Guidebook Coordinator

Responsibilities: Oversaw production of the official student handbook.

Supervised collection of dates of all campus events, campus phone numbers

and all advertising. Assigned responsibilities as needed.

UNIVERSITY UNION BOARD January - October 1993

WESTERN ILLINOIS UNIVERSITY

University Drive, Macomb, IL 61455

Family Weekend Director

Responsibilities: Oversaw several subcommittees, stayed under budget,

coordinated all activities .

Additional experience:

Familiarity with Excel, Word, EDI processing and Visual Manufacturing

(systems software program)

AWARDS AND HONORS

Wayne Thompson Communication Scholarship Award 1994

Graduated Cum Laude from Western Illinois University

Who's Who in American Junior Colleges 1993

Eagle Scout - Boy Scouts of America 1988



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