John M. Clark *** N. Park Drive
Raymore, Missouri 64083-9187
Mobile: 816-***-****
*******@*********.***
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Senior Network Engineer/Administrator
A results-driven professional with proven expertise in design, project
management, installation, configuration, support, troubleshooting,
documentation and training of networks. These networks have used IBM,
Compaq, HP, Apple/Mac, and Cisco hardware to name a few. I have over 10+
years' experience in local-area (LAN) and wide-area networks (WAN)
including managing large company-wide Data Centers. [pic]
Areas of Expertise
Network Infrastructure Disaster Recovery Technical
Documentation
Systems Implementation Security Management Training Specialist
Project Management Performance Team Leader
Optimization
Troubleshooting & Problem Network Network Architecture
Solving Administration &
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Professional Experience
sHorizon, Raymore, Missouri June 1998 to March 2010
Project Manager/Technical Writer/Consultant/Proprietor
. Performed the installation and support of Microsoft Windows 2000, 2003
and 2008 server based operating systems
. Performed the installation and support of the Linux based operating
systems including but not limited too; RedHat Enterprise, Fedora,
Ubuntu and Novell SUSE
. Performed the installation, support and use of Microsoft Office Suite
consisting of Word, Excel, Outlook, PowerPoint, Visio, Publisher and
Project
. Performed Project planning and have created and managed numerous
projects for many clients including United Airlines, Rockwell Collins,
Memorex Telex, Sears and the CTA
. Managed remote access solutions including Microsoft Remote Desktop
Protocol (RDP), DameWare, VNC, pcAnywhere and showmypc.com
. Performed Technical Writing using the Microsoft Office Suite
. Designed and managed Disaster Recovery solutions including but not
limited to Symantec BackupExec, CA ArcServe, EMC FileXpress and
DiskXpress, off-site storage such as those provided by Comdisco
. Performed the migration and upgrading of diverse applications and the
platforms they reside on
. Worked server hardware including but not limited to IBM, HP and Dell
. Performed the installation, configuration and support of routers and
switches including Cisco, HP, NetGear, Linksys, D-Link, Belkin
hardware
. Performed the installation, configuration and support of WiFi
solutions for a public and private networks
. Managed network management solutions including HP OpenView, Dell
OpenManage, IBM Director and Cisco Works
. Created and delivered training solutions including but not limited to
network operations, application use, solution implementations and
overview of networking solutions
. Performed the installation and support of SAN and NAS based solutions
including but not limited to EMC Clariion and Celerra and HP
. Performed the installation and design and support of various DNS and
DHCP solutions
. Performed the installation, design and support of Microsoft Exchange
versions 5.5 - 2010
. Performed the project management of the Cisco Intrusion Detection
Systems (IDS) to monitor all traffic entering or leaving the exterior
of networks at United Airlines
. Performed the installation, design and support of Directory Services
based networks including Microsoft ADS and Novell NDS
. Managed the Change Management applications to track and document all
network and application based changes or modifications using HP
OpenView and Remedy
. Performed computer installations using the PXE Boot network based
implementation solutions using Microsoft SMS
Rockwell Collins, Inc. March 2010 to Present
Senior Network Engineer/Administrator (Contract)
. Installed Microsoft and RedHat operating systems and related
applications on the Secure Labs server hardware consisting of Dell and
HP
. Installed and configured VMware ESX 4.1 and supported those virtual
hosts using vSphere 4 using vMotion and migrated existing physical to
virtual (P2V) machines
. Added new domain controllers to an existing Microsoft Active Directory
Services (ADS) domain and used FSMO to remove an existing domain
controller after demotion
. Created and deployed Group Policies in a Microsoft ADS
. Racked Dell and HP servers and connected all wiring and power as-well-
as connecting the NAS/SAN storage
. Assigned IP Addresses and Subnets to servers
. Pulled Category 5e cable from switches to servers and documented cable
run
. Created documentation for server installation procedures
. Used Microsoft Project to create a timeline and assign resources for a
physical to virtual migration plan
. Created a Microsoft Visio Master Template to support network designs
related to those projects
. Created Symantec Ghost images for fast server rollouts for the Secure
Labs
. Installed and supported Symantec BackupExec 12.5 and created a
Disaster Recovery Plan
. Assisted with the rollout of new desktop computers
. Installed and supported McAfee Anti-Virus 8.5
. Supported Lotus Notes 8.5
. Created and supported BartPE for fast repair and network connectivity
to use in Ghosting servers
. Created a MySQL database to inventory all computer equipment located
in the Secure Labs
. Worked closely with the Security Team to maintain the secrecy of the
Labs
Planet Consulting, Raymore, Missouri June 2009 to August 2009
Technical Writer/Consultant (Contract)
. Created a PCI Compliance Analysis Microsoft Word template and created
a individual document per server to report the findings gathered using
DameWare, Network Statistics (NetStat), ip360 and Port Reporter
applications to monitor all open ports
. Used ip360 to report all installed applications and their open ports
vulnerabilities and assigned a Green, Yellow or Red status for each
server
. Created a Microsoft Excel master spreadsheet that correlated all of
the relevant information, assigned data filters, sorts and highlighted
every other row for easy viewing of the information
Unisys, Raymore, Missouri June 2008 to May 2009
Consultant (Full-Time)
. Installed operating systems and applications for testing within the
Test Domain to determine roll-out and implementations plans
. Installed and configured VMware ESX 3i and created Virtual Machines
. Installed Microsoft Windows Server 2003 Clusters at clients and
connected to them to the SAN
. Installed Microsoft Exchange 2007 installations
. Racked Unisys 3000/ES7000 servers and configure hardware
. Assigned IP Addresses and Subnets to servers
. Pulled Category 5e cable from Cisco switches to servers and documented
cable run
. Created documentation for server installation procedures
. Used Microsoft LiveMeeting for online Conference Calls and Training
. Attended Microsoft Hyper-V WBT
. Attended CiRBA 5.0 Training
. Attended EMC Claiirion SAN Training
. Attended uProvision Training
ITG, LLc, Overland Park, Kansas April 2008 to May 2008
Embarq (Client)
Consultant (Contract)
. Installed operating systems and applications for testing within the
Test Domain to determine roll-out and implementations plans
. Microsoft Windows Server 2008, Microsoft Exchange 2007
. Sun Solaris 11 release 87 for testing
. Rack Dell PowerEdge 2950 servers and configure hardware for testing
. Assign IP Addresses and Subnets to servers
. Pull Cat 5e cable from Cisco switches to servers and document cable
run
. Created document for the testing procedures used
Allied Global, Lenexa, Kansas December 2007 to April 2008
American Identity (Client)
Sr. Network Administrator (Contract)
. Microsoft Windows 2000, 2003 Administrator
. Supported XIOtech Magnitude SAN
. Supported VMware GSX and ESX
. Configured, installed and supported IBM xSeries Server
. Configured, installed and supported Extreme Summit 450a and Black
Diamond 8810 switches
. Designed network replacement of the current Cisco to Extreme switches
. Designed the new VLAN and TCP/IP address scheme
. Installed and provided support for all existing applications
. Supported Microsoft Remote Desktop Protocol (RDP)
. Supported Microsoft Exchange 2003
. Supported RightFax in a MS Exchange environment
. Supported Spam Detection using SPAMFilter for Outlook
. Installed and configured Microsoft SQL Servers and applied the
BackupExec Job Agent to those servers for efficient Disaster Recovery
. Configured the relative server based objects such as +COM to Microsoft
SQL Servers
. Installed .Net Framework v2 and v3 on Microsoft Windows 200x Servers
. Supported Cisco 7200 Router
ITG, LLc, Overland Park, Kansas August 2007 to December 2007
Embarq (Client)
EMC Smarts ADM Administrator (Contract)
. Managed the EMC Smarts Application Discovery Manager (ADM) monitoring
application
. Created CSV, RTF and PDF formatted reports based on the required
Application(s) criteria
. Worked with all Application Teams to drive the EMC Smarts application
suite for acceptance with Embarq
ModisIT, Overland Park, Kansas November 2006 to May 2007
StrategicOne, LLC (Client)
Systems Administrator (Contract)
. Created Network Upgrade Proposal which was approved and all equipment
ordered and installed
. Microsoft Windows NT 4, 2000, 2003 Administrator
. Configured and supported EMC Clariion SAN
. Installed and configured VMware VI 3.0.1 and connected to EMC Clariion
SAN
. Configured, installed and supported Dell PowerEdge Server
. Configured, installed and supported Dell PowerConnect 5324 switch
. Repaired and configured Dell PowerVault 132T tape library
. Designed network upgrade from the PDC/BDC to ADS Domain Schema
. Supported Microsoft Exchange 5.5 Standard
. Installed and configured Microsoft SQL Servers and applied the
BackupExec Job Agent to those servers for efficient Disaster Recovery
. Configured the relative server based objects such as +COM to Microsoft
SQL Servers
. Supported Cisco 3640 Router
. Upgraded Symantec BackupExec 9.1 to 11d and installed SQL and Exchange
Agents
. Upgraded Symantec Anti-Virus v7.x/8.x to 10 and upgraded all servers
and workstations to latest version
TEKSystems/CDI Corporation/IBM, Raymore, Missouri January 2005 to November
2006
Sprint/Ameriprise (Clients)
Systems Administrator (Contract)
. Supported VMware VI 3.0.1 for client
. Microsoft Windows Server 2000 Network Administrator for the IBM
eSeries servers for Sprint
. Implemented new IBM servers to replace and update the older Compaq
Proliants running Microsoft Windows NT 4.0 and 2000 server operating
systems
. Created Microsoft Windows 2000/2003 servers using SysPrep and Symantec
Ghost to create the images on a bootable DVD
. Installed and configured Microsoft SQL Servers and applied the
BackupExec Job Agent to those servers for efficient Disaster Recovery
. Configured the relative server based objects such as +COM to Microsoft
SQL Servers
. Managed IBM Director and Tivoli Storage Management (TSM) to backup and
manage the network
. Resolved open tickets generated by Hewlett-Packard Service
Desk/OpenView using the IBM Director and Microsoft SNMP Agents that
support both the hardware and software on each server
. Updated the Symantec and McAfee AntiVirus platform DAT files to keep
them up-to-date
. Created detailed documentation for the installation of support tools
such as Aventco KVM DSView, AT&T GlobalNET, Sprint eRAS and others
. Re-designed and re-programmed the IBM Server Build Checklist using
macros and formulas to automate many of the repetitive tasks which
made it easier to implement and use
. While On-Call, answered and worked with all teams to resolve the
issues that are deemed critical when a server is unavailable
. Updated the Microsoft W2K servers to .Net Framework v2
. Used PowerShell scripting
. Used Robocopy scripting
Glotel/United Airlines, Elk Grove Village, Illinois April 2004 to July
2004
Project Manager (Contract)
. Provided Project Manager on numerous LAN/WAN projects for world's
fourth-largest TCP/IP network and created the Project work scope,
requirements and equipment list
. Managed various Project goals and executed those plans to completion
using
. Developed project plans for network LAN design implementation using
Microsoft Word, Excel and Visio
. Created documentation to train interns on United Airlines Web
procedures and project practices
. Attended vendor seminars to keep current on new technologies
. Supported Novell NetWare network for various departments
Innovative Information Systems (IIS), McHenry, Illinois April 2003 to
October 2003
Project Manager/Network Engineer (Full-Time)
. Managed and maintained new and existing client networks and equipment,
upgrading as needed
. Created project plans for new network server implementation and
workstation upgrades
. Developed post-installation and migration training programs for
various clients
. Provided on-call technical support and supported Apple Macintosh
platforms and network connectivity
. Installed/configured Watchguard SOHO tc6 firewalls, VPN and Lotus
Notes applications
. Supported Novell NetWare and Microsoft Window networks for various
clients
. Designed Marketing presentations for account executives
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Education/Credentials
Novell Authorized Education Centers, Chicago, Illinois
. Network Fundamentals, Service & Support, NetWare Administration
. Certified Novell Instructor (CNI) and Engineer 5 (CNE5) Certification
Microhard, Rolling Meadows, Illinois
. Managing and Maintaining a Microsoft Windows Server 2003 Environment
. Implementing, Managing, and Maintaining a Microsoft Windows Server
2003 Network Infrastructure
. Planning and Maintaining a Microsoft Windows Server 2003 Network
Infrastructure
. Planning, Implementing, and Maintaining a Microsoft Windows Server
2003 Active Directory Infrastructure
. Installing, Configuring, and Administering Microsoft Windows XP
Professional
. Designing a Microsoft Windows Server 2003 Active Directory and Network
Infrastructure
William Rainey Harper College, Palatine, Illinois
. Undergraduate Coursework in Architecture and Political Science
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Certification/Training
. Awaiting the final approval of my Security Clearance June 2010 -
Present
. Novell Certified Instructor (CNI) (Expired) August 1989 to June 2004
. Novell Certified Engineer (CNE) August 1989 to Present
. Microsoft Windows 2003 Server Certified Systems Engineer (MCSE) (In-
progress) June 2004 to Present
. EMC VMware, DiskXpress and FileXpress Training November 2008
. Unisys UProvisioning Training January 2009
. Microsoft Hyper-V March 2009
. CiRBA 5.0 Training January 2009
. ITIL Training July 2008
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Community Events
. Harvesters Volunteer
. Michael Jordan Foundation Volunteer
. Chicago Cubs Charity Auction Attendee
. Misericordia Volunteer
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Media Work
. Technical Manager and Advisor for Sears Business Centers Hewlett-
Packard IID printer commercial
. Extra in a Sears Business Centers commercial