Sales Management

Alpesh

Senior SAP SD/MM business analyst

Phone # 412-***-****

summary:

V 8+ years of solid SAP SD/MM functional business analyst experience.

V Working experience with SAP Sales and Distribution (SD) functionality,

SAP Materials management (MM) configuration, Customization,

Interfaces, Conversions & EDI.

V Expertise in SAP SD/MM module integration with IM, LE, PP, WM, FI & CO

modules.

V Experienced in all phases of SAP implementation life cycle from

initial project planning and scoping through Fit/Gap analysis (Blue

Print preparation), customizations, Go-Live, Post-Live Production

support, User training and Documentation.

V Three full life-cycles implementation experience (using ASAP

methodology).

V SAP SD/MM consultant with expertise in implementing Order to Cash,

areas of Sales order processing including promotions & sales deals,

Inter company, Consignment, third party also Procure- to- Pay cycle.

V Expertise in Pricing, Promotions, Order Management, Credit Management,

Deliveries, Transportation, Billing processes, Shipping, Stock

Requirements and Availability checking.

V Worked on Contracts, Scheduling Agreements and Billing plans.

V Experience in Route determination, Scheduling and Shipping points.

V Rebates & Agreements, implementation and customization.

V Expertise in Creating Customer Masters, Material Master, Vendor

Master, Purchasing info records and configured copy control for

different sales scenarios such as inquiry to quotation, quotation to

sales order, sales order to delivery and delivery to billing, sales to

purchase order and billing.

V Understanding of AFS (Apparel Footwear Solutions) Design and Master

Data.

V Experienced in Variant configuration - Characteristics, Class, Object

dependencies, Variant Tables, Configuration profile and Variant

Pricing.

V Expertise in Bills of Materials (BOMs), Partner Determination, Account

Determination, Revenue Recognition, Text Determination and Output

Determination.

V Worked closely with project team members, end-users, management and

Basis to provide long-term solutions to the business requirements.

V Working knowledge in EDI/Idoc and work flow.

V Expertise in requirement gathering, testing scenarios, writing

functional specifications, creating training material, conducting end

user training.

V Good team player with Strong communication and organizational skills,

able to work independently.

Technical Skills

ERP : SAP ECC 5.0, SAP ECC 6.0, 4.7, 4.6C,

4.6B, 4.0B, 3.1H.

Modules : SAP SD, CRM, MM, FI, PP

Operating Systems : Windows 95/98/2000/ME/XP, Windows NT, MS DOS.

Databases : Oracle, MS-SQL, MS Access.

PC Applications & Tools: MS Office, Visio Tools, Clarify CRM tool, Mercury

Quality Center, Footprints, Peregrine, Star team and Remedy tool.

Project Management Tools : ASAP, MS Project, SAP Solution Manager, Vertex.

PROFESSIONAL EXPERIENCE

Client: Monsanto, St. Louis, MO Dec' 09-

Present

Role : Lead SAP SD/MM Business Analyst

Worked on Implementation project in ECC 6.0, was involved in Requirement

gathering, Business Blue print, Design, Realization and Testing Phases of

the project by providing Business/Functional expertise in the area of SD

and MM.

V As a SD/MM Consultant with strong integration of FI and PP, worked on

designing the end-to-end flow for Sales order, Purchase order, Stock

Transfer Order, Returns, Credit memo and Debit memo flow.

V Worked Extensively with Business Users in gathering the Requirements,

Understanding the AS-IS Business flow and converting those requirements

to SAP TO-BE solutions.

V Developed Business Blue-print documents with logistics flow the Sales

Order, Purchase order, Stock-transport order and EDI design flow.

V Configured new Order types for Sales Order, Purchase Order,

Inbound/Outbound Delivery, Shipment document, Shipment cost document.

Billing Document and Return Order types.

V Designed the Inbound and Outbound EDI/Idoc flow.

V Worked on Creating Number Ranges for the following: Material Master,

Vendor Master, Customer master, Sales Order, Purchase Order,

Inbound/Outbound Delivery, Billing and Shipment document.

V Developed New Pricing Procedure using Condition technique based on

Business requirements and Created new Condition types, Access sequence

and Condition tables for Base Price, Discounts, Surcharges and Cost of

goods.

V Worked closely with the ABAP team in figuring out the RICEF objects have

provided the Design and Functional specification documents with technical

details for various RICEF objects.

V Designed SAP Smart Forms & Script's for Output FORMS for Sales Order,

Delivery, Purchase Order, Shipment, Contracts and Billing document.

V Worked on Implementation of Batch management and Serialization of

material and quantity.

V Worked on Contracts and Outline agreements.

V Designed the Screen layouts, Fields selection options and Display status

for Customer master, Material master, Purchase order, Sales order and

Vendor master.

V Worked closely with the Master data team in preparing the Data-loads for

various master records in requirements gathering, field mapping and data

cleansing for Source list, Purchase info record, Vendor master, Customer

master and Pricing master data.

V Worked on Unit-testing, Integration testing and Regression testing cycles

with various Test scenario's designed as part of the Business flow.

V In Regression Testing, identified problems or inconsistencies and

documented the test results, Worked with the Development or Concerned

teams in identifying the issue/gaps to resolve those defects.

V Configured the Product hierarchies for materials with different

categories and levels provided by business.

V Configured New Plants, Shipping points and Goods Receiving points for

Inbound Deliveries.

V Also configured the storage locations for those plants and assigned them

to goods receiving points.

V Configured Route determination for various scenarios's based on the

transportation zones and zip codes.

V Worked on Incompletion procedure for Sales order, Delivery document,

Material master, Purchase order to make certain fields as mandatory as

per the requirement.

V Configured the Proof of delivery (POD) set-up to figure out the

quantities shipped and actually received.

V Configured Reason codes for Sales order, Return order, Credit memo, Debit

memo and Proof of delivery documents.

V Prepared User-documents, Training manuals, conducted User-training

sessions and UAT sessions.

Client: T- Mobile, Frisco, TX

Dec' 08- Dec' 09

Role : Senior SAP SD/MM Business Analyst

Worked on Design, Post Go-live Production support for Various SD, MM

Projects also worked on Upgrade (SAP 4.7 to ECC 6.0) Enhancements, and

Testing by Providing Business/Functional expertise in the area of SD and

MM.

V As a SD/MM Consultant with strong integration of CRM and FI, worked on

various Production support Break-Fix tickets and provided the Business

solution based on priorities.

V Worked Extensively on Pricing for Devices (SKU's) for T-mobile.com

website and other Custom Front-end applications for different channels

with different Pricing conditions like Base Price, Instant discount,

Promotional discounts and Mail-in rebates.

V Also worked on Pricing for Rate plans, Accessory's and Optional services

for T-mobile.com website and other Custom Front-end applications which

were built for different channels.

V Worked with various interfaces (SAMSON, TIBCO, Startek and AC2) which

were integrated with SAP.

V Worked closely with Business and extensively interacted with ABAP team

for various enhancements and prepared Functional Specifications for RICEF

objects.

V Worked Extensively on Bill of Materials (BOM's) for Variant configuration

changes and also validated the changes on a daily basis.

V Worked on Material Groups and Material types.

V Worked on Variant Configuration in Creating Characteristics in [CT04] for

material type KMAT, assigning characteristics to class type 300.

V Worked on Issues related to Serialization and Number ranges for

Serialization.

V Extensively worked on both Inbound and Outbound EDI/IDOC flow.

V Worked on Enhancements for Custom Programs, Reports and Performance

issues.

V Re-loaded the delta Price Conditions in CRM, to synchronize the pricing

between R/3 and CRM, also materials and Product hierarchies.

V Worked on Regression testing for end-to-end Scenario's for Sales order

coming from different interfaces and Custom front-end applications.

V Prepared Test Scripts for Regression Testing in order to standardize the

Business process and Test system designs.

V In Regression Testing, identified problems or inconsistencies and

documented the test results.

V Worked on Sales order User-exit MV45AFZZ resolving critical issue's with

in Sales document and with Profit center issues.

V Developed new Functional Specification Documents (FSD) to pull pricing

data for all the channels in ECC as per Business Requirement.

V Worked on Creating new Purchasing groups.

V Worked on Condition technique for Pricing by creating new Condition

table, Access sequence for Material Surcharge based on Business

requirement.

V Worked on Mass changes for Materials in Sales orders.

V Worked closely with Change Management for Fire fighter (RFFLOG) access,

also with Change Board Process in moving changes to Production as per the

workflow.

V Worked on EDI/ IDOC issues like editing the Idoc, Reprocessing idoc's and

root cause analysis for failed idoc's.

V Worked on Billing Documents, Billing Types and Billing plans.

V Worked on Employee Phone upgrade order issue, where the XML file was

sending duplicate entries to HSO database, which was throwing wrong

eligibility information for upgrade.

V Tested various Custom Programs and Reports which were built based on

Business requirement.

V Worked on Condition technique for Material Determination, Exclusion and

Listing.

V Worked closely with Middleware team in resolving high priority issue's

where data had to flow from TIBCO to SAP.

V Worked on Configuring the Credit card types in ECC and CRM for different

Credit card types.

V Worked on different Variant Configuration Tables in ECC for Launching or

Expiring Devices, Rate plans for Certain markets, Distribution channels,

Accessories and Optional services based.

V In CRM Marketing, worked Product Proposal on maintaing the Top n Products

for American airlines and Marykay customers.

V Also worked on Marketing Planner in CRM for setting up the PROMO offers

for the devices and also defined pricing based on the Business

requirement.

V Also Validated the Pricing and Variant Configuration changes on a Daily

basis for T-mobile.com and other custom applications for T-mobile for

different channels (Consumer-Direct, Business-Direct, Partner Co-brands

and General Business).

V Worked on Configuration of Order reasons for Sales order document.

V Worked Closely with Java team for some enhancements for T-mobile.com

website and other custom applications.

V Worked on CRM Queue's for both Inbound and Outbound LUW's.

V Worked on CRM Product Catalog and maintained the Devices, Rate plans,

Accessories and Optional services in the catalog.

V Worked on Urgent pricing requests from business and was quick in

resolving the pricing discrepancy's in websites and provided solutions.

V Worked on assigning class/objects to Class and Class types.

V Worked on releasing the Lock's on Sales order, Delivery and other

documents for further processing.

V Prepared User documents, Training manuals and provided end-user training.

V Provided support by trouble-shooting various problems encountered by

user's and provided training.

Client: PepsiCo, Plano, TX

Mar' 08- Oct' 08

Role : Senior SAP SD/MM Business Analyst

Worked on Design and Post Go-live Production support for Project 1up.

Worked with the implementation partner team regarding enforcing of

implementation and cutover schedules, also Providing Business/Functional

expertise for Procurement and Sales order processing.

V As a SD/MM Functional consultant with strong integration of LE, I was

responsible for Design, Post Go-live Production support, Enhancements,

Contracts and also on Regression Testing, also handling Offshore

activities and progress.

V Worked with Stock Transfer order (STO) and Sales order (SO) flow for

various Deployed and Non-deployed Scenarios.

V Worked with various interfaces (ETM, WMS, DCS, Middleware and CASS) which

were integrated with SAP.

V Worked closely with Business and extensively interacted with ABAP team

for various enhancements and prepared Functional Specifications for RICEF

objects.

V Extensively worked on both Inbound and Outbound EDI/IDOC flow.

V Worked on Unit of measures (UOM) in Material master.

V Worked on Enhancements for Custom Programs, Reports and Performance

issues.

V Configured Shipping data for various plants.

V Supporting all major master data records Material master, Vendor master,

Purchase orders, info records.

V Worked on Vertex tool for tax determination and tax calculation, tax

automation for pricing procedures.

V Worked on extending Material master views for some material types.

V Tested various Custom Programs and Reports which were built based on

Business requirement.

V Worked with inventory management by managing materials stock by quantity,

by value, goods issue, stock movement documentation/reservation/quantity

inspection/physical inventory, goods receipts, goods issue and different

movement types.

V Worked on Regression testing for end-to-end Scenario's for STO and Sales

order.

V Prepared Test Scripts for Regression Testing in order to standardize the

Business process and Test system designs.

V In Regression Testing, identified problems or inconsistencies and

documented the test results

V Worked on Vendor Master records for Purchase Orders.

V Configured the Assignment of Goods Receiving point for Inbound deliveries

to perform Goods Receipt.

V Worked with TROLZ table, entered various entries for Route determination.

V Configured Shipping points for various plants.

V Worked closely with Middleware team and provided Functional Modifications

Documents (FMD's) for changes in middleware for various Enhancements.

V Worked on 1-hour solve Hypercritical tickets in resolving various failed

idoc's by Editing and reprocessing both Inbound and Outbound idocs.

V Configured the Assignment of Delivery type and checking rule for various

plants.

V Worked on Contracts, Scheduling Agreements and Billing Plans.

V Worked with Customer ASN's in Delivery and Shipment documents.

V Monitored various Batch jobs for processing the incoming flow of idoc's

for different status.

V Prepared User documents, Training manuals and provided end-user training.

V Provided support by trouble-shooting various problems encountered by

users and provided training.

Client: Kraton Polymers, Houston, TX

Nov'07- Feb' 08

Role: Senior SAP SD/MM Business Analyst

V As a SD/MM Functional Business Analyst, I was responsible for Production

Support, Re-designing the business process for the complete cycle of

Procurement and Sales order processing and also worked on Testing.

V Worked with Basic Functions like Pricing, Material Determination, Listing

and Exclusion, Free Goods and Account Determination using Condition

Technique.

V Worked on complete implementation of Batch Management for materials with

creating Class and Characteristics based on the Business requirement.

V Developed Output determination for Delivery Document using Condition

technique with creating condition tables, Access Sequence and Condition

types.

V Worked on interfaces had strong discussion with the ABAP team and also

tested the interface.

V Designed the proposal for Certificate of analysis (COA) as output SAP

script for Delivery document.

V Involved in integration with WM as regards picking and packing.

V Worked on Contract management, Sales Contracts and Scheduling

agreements.

V Tested various custom programs and prepared test scripts based on

business requirement.

V Worked on extending the Material views for some Material types.

V Worked on different class types for the classification view in the

Material master.

V Worked with Customer requested Deliv. Date and Schedule lines in Sales

order.

V Completed the integration of the availability check and requirements

processing including customization of checking groups, checking rules and

control parameters through requirement types and requirement classes.

V Worked on User-exits for Billing Document.

V Worked on CATT programs for testing and loading data to Material master,

also loading the Classification view with CLASS and CHARACTERISTICS

values.

V Prepared User Documents for the complete business process of procurement

and Sales order processing and provided User training for the end-users.

Client: Syngenta, Minneapolis, MN

June'07- Sep' 07

Role: Senior SAP SD/MM Business Analyst

V As a SD/MM functional consultant, I was responsible for Production

support, Enhancements, worked on a Rollover project, Pricing, Validating

SOX-VIRSA programs and Testing.

V Worked on a Rollover project which had to change the existing standard

customer hierarchy based on new business requirement.

V Worked closely with Business and extensively interacted with ABAP team in

finding the programs which had impact and needed to be changed.

V Developed special Pricing procedures using the condition technique for

various customer-material, Region and District pricing combination and

condition exclusion functionality.

V Developed new Pricing Reports with various condition tables based on

business requirement.

V Created Customer Masters, Material Master, Vendor Master and configured

copy control for different sales scenarios such as inquiry to quotation,

quotation to sales order, sales order to delivery and delivery to

billing.

V Tested various CATT programs and its functionality. Prepared user guides

for the CATT programs and provided user training.

V Worked on various Enhancements such as adding the Price page field in

sales order to the output of some custom reports.

V Worked on User-exits in sales order for some enhancements.

V Created new Storage locations, configured new Shipping points and Routes.

V Performed configuration in MM for Purchase Requisition, Purchase Orders,

Contracts, Stock Transport orders, Goods Receipts and Goods Issues.

V Responsible for validating a list of transactions and programs as apart

of SOX-VIRSA project by differentiating by its functionality, SAP module

and sub-module ( Virsa rule).

V Testing various custom reports and programs which were built based on

business requirement.

V Provided Production support by trouble-shooting problems that were

encountered by users.

Client : Lubrizol, Wickliffe, OH

Mar'05 - May'07

Role : Senior SAP SD/MM Business Analyst

V As a SD functional consultant, I was responsible for the configuration of

the customer Order Management processes, pricing procedures, shipping,

transportation planning and billing with integration to the MM, PS and FI

modules.

V Responsible for re-defining Enterprise Structure pertaining to SD in

response to the new expansion undertaken by the top management. To gain

market share, as per the requirements of marketing team, new distribution

channels and sales offices were configured.

V Configured all sales document types, item categories and number ranges,

billing types, copy control for sales documents and item categories,

output types, and output determination procedures.

V Set up item categories, scheduled line categories, requirement classes,

and requirement types for processing the make-to-order business process.

V Developed special pricing procedures using the condition technique for

various customer-material pricing combination, promotional pricing

agreements, and condition exclusion functionality.

V As a MM functional consultant, responsible for creating various customer

master, vendor master and purchasing info records.

V Completed the integration of the availability check and requirements

processing including customization of checking groups, checking rules and

control parameters through requirement types and requirement classes.

V Rebate settlements and Credit invoices where streamlined by creating

special user accounts, which helped in efficient disposal of customer

requirements.

V Configuration of Partner Determination, Text Determination, In-completion

Procedure, Copy control, Routes, Shipping and Returns.

V To increase customer satisfaction, returns delivery and subsequent free

of charge delivery was given priority than the credit settlement with

customers.

V Carried out prototyping of the relevant parts of the system with standard

functionality, demonstrated the relevance and discussed standard

functionality with the management and recommended solutions for specific

areas in current business practice requiring change and improvement.

V Provided production support by trouble-shooting problems that were

encountered by users and super users.

Client: Freightliner, Portland, OR

Mar'04 - Feb'05

Role : Senior SAP SD/MM/LES Business Analyst

V Responsible for the full cycle implementation of Order management and

Logistics execution System. Configuration of industry specific order

types with delivery and detailed routing for international

exportation.

V Studied existing business process and preparing AS IS documentation.

Interviewed the end users to understand the As-Is system and to model

the To-Be system. Conducted GAP analysis and mapped all the business

processes.

V Inter company stock transfers and third party order processing was

developed in detail making the flow of values and goods least

problematic.

V Created Customer Masters, Material Master and configured copy control

for different sales scenarios such as inquiry to quotation, quotation

to sales order, sales order to delivery and delivery to billing, sales

to purchase order and billing.

V Performed configuration in MM for Purchase Requisition, Purchase

Orders, Contracts, Stock Transport orders, Goods Receipts and Goods

Issues.

V Complex Warehouse management (WM) procedures where configured, with

new types of bins and warehouses created to facilitate the easy

movement of goods to the clients.

V New Warehouse Structure and strategy - including Spare parts

management, has been designed and developed as an integral part of SAP

instead of stand alone WM system to get rid of different interfaces

and better integration results.

V Configuration in the areas of Material Management Overview,

Organizational Structure, Purchasing, Master Data, Purchasing Info

Record and Inventory Management.

V Designed and implemented a custom process to reserve inventory for

specific orders scheduled to ship once all items are available. The

process is a hybrid of the consignment process that required new order

types and item categories.

V Developed a strict but flexible credit/risk management which the top

management was very concerned as they where dealing with small lesser

known companies without affecting the trust of their growing market.

Detailed payment card agreements with valid blocking reasons where

configured.

V Defined business requirements, documented Functional Requirement

Specification (FRS) and completed configuration activities for the SD

module for their "order to cash" processes including order management,

delivery processing, invoicing and cash application.

Client: Nestle, Glendale, CA

May'03 - Feb'04

Role : Senior SAP SD/MM Business Analyst

V Worked on full life cycle implementation, responsibilities included

for this project was defining Enterprise Structure including various

organizational units like Sales Organization, Distribution Channel,

Division, Sales Offices, Sales Group, Sales District and assigning

them to each other so as to accurately reflect the organization

structure and Sales Area.

V Owing to the market demand, the corporate group wanted a fast

implementation of variant configuration (VC) for their entire line of

consumer oriented products and integrates with their currently running

R/3.

V Analyzed customer needs and participate in design of business process

requirements which has to take major decisions whether a multi-level

configuration is needed when many single level configurations would do

the job.

V Created Batch Management to schedule Billing Due List automatically

and Output Determination Procedures for billing documents.

V Defined Scope of credit check so as to give Warning Messages if credit

limit exceeded

V Responsible for analysis, design, configuration and documentation for

Billing Types including Delivery Related Invoices F2, Pro-forma

Invoices F8 and Inter-Company IV Invoice Types.

V Made the top management realize that the best option would be to have

more products with less configurable options so that the customer

won't be confused and salability of each product is increased.

V Because of the difficulty in transferring all the master data from the

legacy systems, routings, object dependencies, classes and

characteristics as well as configuration profile which were created in

the consolidation systems was transferred to the production

environment via ALE. Integration testing was carried in the QA System

before transporting to the Production System.

Client: AT & T, St Louis, MO

May'02 - May'03

Role : SAP SD/WM Functional Business Analyst

V Worked on full cycle implementation and integration of SD with other

modules through ASAP.

V Major responsibility was to develop SAP application to link SD, MM,

PP, and WM modules for proper inventory movements.

V SD was to be configured to support the sales and distribution

activities to vendors. It was also linked to MM and WM to support the

sales and contracts. Each of these areas required unique pricing

considerations based on volume, account type, commercial vendor,

promos and specials.

V Called up on to Trouble shoot the complex pricing procedures, which

was initially configured and was confusing the users causing losses to

the company in certain business transactions especially where

discounts where involved.

V Processing of incoming GRs directly to interim storage area, Bin

creation for them dynamically, put away strategy to move Material from

Interim storage location to destination Storage location with

automatic Transfer Order creation etc

V Configured various credits and debits memo requests for the

corresponding billing types and used workflow for credit memo requests

based on value.

V Created Batch Management to schedule Billing Due List automatically

and Output Determination Procedures for billing documents.

V Using LSMW tools, responsible for loading key cut-over data into

system including customer master and credit master.

V Trained end user representatives' in entire Sales cycle of order

entry, delivery creation, picking, packing, goods issue, billing, and

invoicing.

V Trained warehouse staff on Transfer order changes, picking changes,

delivery due listing, and output.

EDUCATION

Bachelors in Computer Science, Gujarat

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