Manager Administrative Assistant

Sheila Hare

**** ********* **** **, **** Park, TX 76367

home: 940-***-****

cell: 940-***-****

email: ***********@***.***

CAREER OBJECTIVE

Seeking a position with Kool Smiles as a Community Relations Specialist to

utilize learned skills and abilities in the field of sociology.

SUMMARY OF PROFESSIONAL QUALIFICATIONS

. Experienced MHMR case manager with a focus on children and adolescents

with autism

. Accomplished office manager with an extensive background in customer

relations

. Staff training and development

. Superb written and oral communication skills

. Proficient organizational and time management skills

. Adept at consensus building and conflict resolution

PROFESSIONAL AFFILIATIONS

. Alpha Kappa Delta, National Sociology Honor Society

PROFESSIONAL EXPERIENCE

OFFICE MANAGER

Lone Star Pest & Termite Co., 2008-Present

. Office Manager of a small pest control company. Responsible for all

aspects of office management; customer care, administrative tasks,

office/field communication.

. Responsible for customer grievances, book keeping, daily scheduling

and routing for field employees.

. Leadership in the setting and achieving of strategic and

organizational goals.

MHMR CASE MANAGER

Daybreak Group Home and Community Services, 2006-2008

. Case Manager for children, adolescents, and adults living in a group-

home setting.

. Responsible for the consumer's physical, mental, and financial needs.

. Accountable for monthly face-to-face environmental visits and yearly

ARDs with the WFISD.

. Executed and submitted a quarterly report with the activities (i.e.

doctor's appointments, social calendar, goal progress etc.) for each

consumer.

. Extensively worked with parents/guardians, WFISD school psychologist,

Stephanie Sokolosky, and Daybreak home staff on home/school goal

training in order to better prepare the consumer for life in both the

home and school settings.

. Active liaison between SSI and the Texas Workforce Commission.

. Collaborated with consumers, parents/guardians, and co-workers to

maintain a "partnership" environment.

ADMINISTRATIVE ASSISTANT

Lone Star Pest & Termite Co., 1998-2006

. Secretarial tasks for a small pest control business.

. Responsibilities include inbound and outbound customer contact,

purchasing, monitoring The Texas Department of Agriculture (TDA)

website for policy changes and continuing education course compliance,

and miscellaneous tasks.

PSYCHOLOGY INTERNSHIP

North Texas State Hospital, Fall 2005

. Assigned to the child and adolescent facilities

. Conducted patient intakes

. Composed patient reports

. Organized and led the children's unit in group behavior modification

training

SPECIAL PROJECT, SOCIOLOGY

Homeward Bound Homeless Coalition, Spring 2006

. Our goal was to survey the local homeless on topics such as their

personal health and daily routines

. Develop rapport with interviewees

. Administer surveys

. Distribute incentive items

EDUCATION

Midwestern State University, Bachelor of Science: Sociology

Graduated: May 2006

GPA: 3.0

Major GPA: 3.5

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