Sales Representative Customer Service

PATRICK KONZEN

***** **** ***** ***** #*** ( Elk Grove, California 95757

916-***-**** ( abidsa@r.postjobfree.com

OUTSIDE SALES REPRESENTATIVE

Dynamic, driven sales professional with extensive experience in managing

territories, accounts, and products that consistently exceed sales quotas.

Specialize in increasing revenue and negotiating agreements that benefit

both customer and employer. Proven record of evaluating client needs,

building relationships, and providing individualized solutions that ensure

long-term contracts. Adept at presenting features and benefits to all

levels of management to ensure client buy-in. Consistently deliver

measurable contributions that increase productivity, efficiency, and

profitability.

Areas of expertise

Business Development ( Territory Startup ( Developing Relationships (

Consultative Sales

Customer Service ( Product Launch ( Account Development & Retention ( Goal

Achievement

Cold Calling & Prospecting ( Marketing Strategies ( Product Education (

Market Penetration

Problem Solving ( Contract Negotiation ( Brand Management ( High-Impact

Presentations

PROFESSIONAL EXPERIENCE

ELK GROVE UNIFIED SCHOOL DISTRICT, Substitute Teacher K-12, 2008-Present

MEDICAL HORIZONS, Independent Sales Representative, 2007-2008

PROFESSIONAL DETAILING INC., Sales Representative, 2006-2007

DBI / MESA BEVERAGE, Sales Representative, 2005-2006

JOHN MORRELL & CO., Key Account Manager, 2004-2005

MEDICAL HORIZONS ( Folsom, California

Independent Sales Representative

Individual contributor calling on urologists and OB/GYN physicians in

assigned territory to generate interest and increase brand recognition for

a new company and new products. Identified prospective clients, researched

market potential, and developed marketing plans to grow sales portfolio.

Acted as a consultant to doctors and nurses on product capabilities and

uses for 0-, 15-, and 30-degree fiber optic and rigid scopes; urodynamic

machines; urethral slings; and nerve stimulator for urge incontinence.

Assisted office staff in proper insurance billing, coding, and

reimbursements.

. Quickly established a startup territory from scratch for a new company

and new products, achieving more than $10,000 in monthly revenue in less

than 6 months.

. Developed a new business pipeline of 25 physicians in just 4 months.

. Independently investigated buying protocols at area hospitals to assist

customers in purchasing.

PROFESSIONAL DETAILING INC. (PDI) ( Saddle River, New Jersey

Sales Representative

Recruited for the second phase (1-year) of an existing contract and charged

with marketing Schering-Plough's respiratory product line to internal

medicine and family practice physicians as well as pharmacies. Maintained

an aggressive schedule of 10-12 sales calls and 2 pharmacy calls daily.

Managed 170 accounts, focusing on product education, features/benefits, and

product capabilities to consistently increase sales. Developed multiple

points of contact with each account, including Pas, MAs and nurses to

ensure full staff support for the product.

PATRICK KONZEN ( Page 2 ( abidsa@r.postjobfree.com

. Achieved the second-highest market share growth out of 13 territories in

Q1 2007 by constantly marketing the product to new accounts.

. Increased overall sales to improve district ranking from 13th to 10th in

just 1 quarter.

DBI / MESA BEVERAGE ( West Sacramento, California

Sales Representative

Outside sales/marketing executive regularly calling on more than 65

targeted accounts to promote brand loyalty, market new products, and

increase sales. Managed inventory for each account and initiated reorders

that would maintain or exceed production. Created and implemented new

marketing displays, ideas, and programs to generate consumer interest.

Selected to assist peers within the district on strategies, key accounts,

and training.

. Successfully launched a key new product within territory, achieving #1

sales out of 34 reps.

. Expanded product penetration within the territory by more than 18%

through consistent client interaction.

. Exceeded monthly sales goals 82% of the time, securing "Top Tier"

ranking.

. Recognized 2 times as Salesman of the Month and named District Champion

by Vice President.

JOHN MORRELL & CO. ( Cincinnati, Ohio

Key Account Manager

Provided all aspects of account management for more than $6 million in

strategic accounts, overseeing the entire sales process from lead

generation to contract negotiation to post-sale service. Developed and

presented marketing plans to corporate buyers based on identified needs and

opportunities. Focused on maintaining client relationships that facilitated

the acceptance of new products and ideas to drive revenue and market share.

. Increased profit margin from 11 to 14% by up-selling existing

clients/contracts.

. Identified, developed, and negotiated 2 major accounts that generated

more than 10,000 pounds of volume weekly.

. Expanded territory to include 10 new stores and locations through

aggressive cold calling and consultation-based sales.

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Arts in Economics

University of Iowa ( Iowa City, Iowa

Level 2 Japanese Proficiency Exam - Education Ministry of Japan

Bilingual in English and Japanese

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