abidr4@r.postjobfree.com 205-***-****

SKILLS & QUALIFICATIONS

. Experience working in a consulting organization, maintaining

client/vendor relationships, sales-driven culture, and dynamic

environments.

. Worked in retail banking, benefits administration/retirement, and

wealth management industries.

. Experience with data modeling/UML, development lifecycle (SDLC),

conversions, implementations, change management, and gap/stakeholder

analysis.

. Experience with process redesign (workflow changes to remittance and

treasury operations).

. Familiar with GAAP, GAAS, ITIL, and COBIT as they relate to service

management, internal controls, systems auditing, and forensic

accounting.

. Educational experience in financial and managerial accounting.

. Knowledge of operations management (PERT, CPM, production, and

resource planning).

. Familiar with Agile methodologies.

. Experience with unit/regression/user acceptance testing. Writing and

executing test cases for QA and performance.

. Experience with Windows 95/98/XP/2000/Vista, UNIX (HP-UX, AIX), and

AS/400.

. A+ Certified Computer Service Technician.

. Advanced internal knowledge of the OMNI record keeping system and

product family:

. OmniStation, OmniPlus, Admin. Web, OmniOnline, PlanOffice DVW,

PlanManager PSA, PlanConvert, OmniTrade, PowerImage EXP AG,

OmniScript.

. Database experience:

. Oracle 9i, 10g, 10XE; MS SQL Server. Installing and configuring

the database, importing/exporting schemas, troubleshooting

scripts/ tables/procedures.

. Experience with:

. Alltel SD-7 (CRM package)

. MS Visio, FrontPage, Office, Project, and SharePoint

. Fundamental knowledge of HTML, XML, Java, and Visual Basic.net

. Audit Command Language

. MS Great Plains Dynamics

. Checkfree Genesis/Sponsorcare

. (Vendor mainframe + web-based bill pay tool)

. Kana (Email capture/administration tool)

. MS Visual Studio.net '03/'05

. Tortoise SVN (Version-control)

. WinSCP3 and Putty

. JIRA configuration/development/support/Enterprise Content

Management tool

. Business Process Management / workflow software (PowerImage EXP

AG)

WORK EXPERIENCE

SunGard Data Systems

Consultant, SunGard Consulting Services

7/2009 - 8/2010

. Client conversion project - entirely new product reengineered from

client-specific platform.

. Extracted requirements from configuration files.

. Identified gaps in logic and functionality.

. Translated business needs and functional requirements into technical

requirements.

. Organize JAD sessions, examine workflows, create use cases in order to

challenge and define assumptions/goals.

. Participated in deployment discussions, and internal/external project

meetings.

. Maintained testing and staging environments. Developed production

cutover process and coordinated resources.

. Operated existing retirement plans on legacy system while phasing in

converted plans to new platform.

. Wrote support, lessons-learned, and deployment documentation.

. Participated in a pre-sales demo conversion. A Brand new product for

the very first client.

. Assess & scramble retirement plan data.

. Make recommendations for conversion approach, time and cost

estimates.

. Design conversion model, checklist, and repeatable processes for

future clients.

Business Consultant, OMNI Professional Services

3/2008 - 7/2009

. Conduct business analysis activities for two clients and the Federal

Government:

. Requirements elicitation

. Gap/stakeholder/feasibility analysis

. Business process management

. Develop relationships with the clients and learned their business.

. Take part in project meetings.

Support Analyst, OMNI Web Development

2/2007 - 11/2007

. Provided production support to clients using SunGard OMNI products.

. Conducted unit, smoke, and regression testing on new releases and

enhancements.

. Interacted with SunGard/client managers, developers, and analysts.

. Updated, created, and maintained resources.

University of Alabama at Birmingham

Capstone Systems Project

8/2006 - 12/2006

. Developed an internship management system for the UAB School of

Business.

. Worked as a team to complete the project from conception to

implementation over the entire SDLC.

. Worked with stakeholders in the school and made a final presentation.

SouthTrust Bank (now Wells Fargo)

E-Commerce Support Analyst

9/2001 - 3/2003

. Provided support for online banking services, enrollments, and bill

payments.

. Interacted with customers, branches, private bankers, bank personnel,

and vendors.

EDUCATION

University of Alabama at Birmingham

. Graduated December, 2006 with a Bachelors of Science degree.

. Majored in Management Information Systems.

SunGard Data Systems

. Consultant Development Program

. Eight month training program on all SunGard OMNI products.

. Intensive training on the retirement and benefits administration

industries.

. Development of client/vendor relationship, management,

communication, and organization skills.

. Specialized training on business analysis kills provided by

Learning Tree International.

SouthTrust Bank (now Wells Fargo)

. Retail banking products and sales training that included customer

services, deposits, lines of credit, and credit card products.

. Industry standards and regulations

***Will relocate for the right opportunity. Open to 100% travel

Contact this candidate