Customer Service Information Technology
Resume:
KEITH PITTS MBA
Las Vegas, Nevada 89108
Email ~ abidqv@r.postjobfree.com
OBJECTIVE: A training or management position that will fully utilize my professional experience and education and
enhance my career skills, while offering career growth opportunities.
EDUCATION
Bachelor of Science Degree, Information Technology January 2006
University of Phoenix, Gardena, CA
Master of Business Administration December 2009
University of Phoenix, Gardena, CA
PROFESSIONAL EXPERIENCE
Fre-way Little League LLC, Gardena, California
Board of Directors Head Score Keeper-volunteer position 2010-Present
• Ensuring each team has a scorekeeper
• Provide proper training to guarantee the score books are being used correctly.
De Savoy Productions LLC, Torrance, California 2009-Present
Chief Executive Officer
• Implementing the strategic goals and objectives of the organization.
• Providing direction and leadership toward the achievement of the organization's philosophy, mission, strategy, and its
annual goals and objectives.
• Developing and monitoring strategies for ensuring long-term financial viability of the organization.
• Developing future leadership within the organization.
• Overseeing the operations of the organization and managing its compliance with legal and regulatory requirements.
SCRS, Downey, California 2007- Present
Independent Service Provider
• System analysis, implementing training procedures and monitoring network for security vulnerabilities, installing
security patches and virus definition updates, troubleshooting hardware and software problems.
• Auditing client’s current information technology and adjusting systems to meet clients’ current and future
information technology needs.
• Assisting clients’ in network, hardware and software administration, strategic development and implementation of
cost-effective training and support solutions designed to provide improved productivity, streamlined operations, and
faster access to critical information.
Five Acres Foster Care and Adoption Agency, El Monte, California
Caregiver-Foster Parent Advisory Board 2004-2007
• Promoting safe and stable family for foster children, and supporting children and adoptive families.
• Nurturing lifetime commitments, and ensuring permanency for children.
• Providing support services due to risk of adoption disruption after adoption finalization, and training focused on
foster and adoption issues.
Affinity Network, Los Angeles, California 1999-2004
Network Manager
• Product analysis, implementing training procedures, and promoting sales teams and providing customer service.
• Developing marketing strategies and preparing monthly status reports and facilitated payroll structure.
• Auditing support staff’s sales, and adjusting products to facilitate large corporations’ current and future needs.
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