Sales Manager

Heidi L Allen 608-***-****

**** ***** ******, ******, ** 54636 ***********@*******.***

Highlights of Qualifications

• Excellent communications skills (verbal, written and presentation), including cold calling, negotiation and

closing skills.

• Aggressive self-starter with a passion for sales and the demonstrated ability to present ideas, gain acceptance

and build strong customer relationships

• Demonstrated experience handling multiple priorities and a complex workload

• Demonstrated creativity, problem solving, negotiation & conflict resolution

• Self-motivated, honest, dependable, and ambitious

• 8 years of telephone sales in the Long Term Care industry

• Able to work independently and as a cooperative team member

• Ability to establish instant credibility

• Computer proficiency in Excel, Word and Outlook

Professional Experience

Direct Supply Healthcare Inc., Milwaukee, Wisconsin

9/2001 – 4/2009

Executive Account Manager

Responsibilities:

• Developed sales territory of over 125 accounts with over 500 purchasing contacts

to produce $2,000,000+ in annual sales

• Built product knowledge within 32 product segments ranging from simple

janitorial supplies to complex healthcare equipment

• Managed up to 50 customer contacts per day regarding a variety of topics

including simple orders, complex projects and problem resolution

• Lead cross-functional teams through team-selling process (purchasing, finance,

product management) to successfully win orders up to $1,000,000

• Met with customers to discuss and plan new construction and renovation projects

for Long Term Care facilities

• Developed loyal customer base and increased sales volume through personal

attention to clients

• Trained and mentored new hires while overseeing their performance and territory

growth

Achievements:

• Earned Account Manager of the Year in 2005 and frequently earned “Elite

Performer” status (Top 10)

Bally’s Total Fitness, Milwaukee, Wisconsin

3/1999 – 6/2001

General Manager

Responsibilities:

• Planned successful strategies to target and develop accounts

• Conducted sales meetings to develop daily, weekly, and monthly plans of sales

strategies

• Interviewed people for various positions, achieving low turnover

• Responsible for monthly sales budgets and revenue

• Trained Personal Trainers, Program Directors and Assistant Managers

Achievements:

• Rookie of the Year – 1999

• Winner of the Presidential Excursion – 2000

• Promoted to General Manager within 6 months of employment

• Ranked one of the top 5 salespeople for the Wisconsin Market

Education

University of Wisconsin – La Crosse, La Crosse, Wisconsin

Bachelor of Science - 1998

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