Customer Service Manager
Resume:
Greg Novini Customer Service & Support Specialist
Offering an award-winning track record of customer care excellence within
high-volume environments that include…
Ozark, MO 65721
Manager Entreprenuer Customer Service Retail
Cell: 816-***-**** Key Skills
********@*****.***
Manager of Photo Lab Public Speaking
Photo Printers, Processors, Technical/User Support
Career Snapshot
Digital Media, Photo Shop
Complaint Handling
Nine years of commended and Chemical Control
performance as manager of
Reports &
Troubleshooting/ Problem
sales department
Documentation
Solving
Expert in customer
Personnel oversight
Up-Selling/Sales Support
care/communications,
problem solving, relationship Audio, Video
Customer Order
building and user training and Engineering
Fulfillment
support.
Microsoft Word, Excel,
Department Chief
Seven years entrepreneurship Dbase, PowerPoint,
Accountant for Million
in production and public Access
Dollar Annual Department
speaker
Budget Sales Display Design for Sales
Awards
Machine Repair
Duke of Edingburgh’s Award
Web, Print Advertisement
for Youth Development (81-
Professional Experience
83)
Commissioned Officer of
Canadian Forces Receiving
1977-1978 Crewman Armor Windsor Regiment Reserve
Captain Rank
Computer Skills
1978-1981 Officer Infantry/Armor Corps Royal
Word, Excel, PowerPoint,
Canadian Armed Forces Regular
Dbase, Outlook, Access
Mission Statement
1981-1994 Private Business Enterprise with Exclusive
Strive to exceed customer/ Sound Productions as a Sound and Video
Returned 2003-2005
employer expectations by Engineer and Production DJ
delivering second-to-none
service. Maintain customer
centricity in all initiatives and 1994-2003 Manager of Photo Lab for Wal-Mart Inc.
interactions, always putting Canada Store 3115 Windsor, Ontario Canada
the customer first
2005-2006
TESOL Instructor in Incheon, South Korea
2006-2010
Missionary Assignment
Education
1981-1985 BA Social Science, University of Windsor, Windsor,
Ontario
1986-1987 Certificate in Real Estate, St. Clair College, Licensed,
Windsor, Ontario
2002-2004 TESOL Language Certification, University of Windsor,
Windsor, Ontario
Legal Employability
PERMANENT RESIDENT CARD Received October 2007
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