Customer Service Manager
Resume:
Angela Victor
Minnetonka, MN 55345
abidno@r.postjobfree.com
Objective:
Hardworking, punctual, and dedicated employee with superior customer service skills organizational skills, and
supervisory experience. Prepared to learn new things and be challenged in an assistant manager or administrative
position.
Professional Experience-
Sir Knight Cleaners, Minnetonka, MN
June 2001-Present
Manager/Assembly and Production
Responsibilities:
-Worked my way up from counter staff to manager. Learned the value of work and how important customer service is.
-Marking in clothes, production, and assembly.
-Manage the hiring, training, and scheduling of about 10 employees
Bigos Management, Golden Valley, MN
December 2009-August 2010
Leasing Agent
Responsibilities:
-General customer service- helping current residents with questions/concerns/complaints.
-Advertising to gain prospective tenants, and showing apartments.
-Perform office duties such as filing, answering the phone, and checking the emails.
Snyder’s Drug Store, Hopkins and Minnetonka, MN
January 2007-September 2007
Pharmacy Technician/Cashier
Responsibilities:
-Cashier, customer service, stocking shelves, and cleaning.
-Took customers prescriptions, entered them into the computer, filled them, and sent them on to the pharmacist for the
final check.
-Put together deliveries, and made phone calls to customers, and often insurance companies.
Champps, Eden Prairie, MN
August 2006-November 2006
Hostess
Responsibilities:
-Greeted customers, organized the seating chart, and sat customers at their table.
-Took to-go orders over the phone and entered them into the computer.
-Additional cleaning at the end of each shift.
Additional Work: (unpaid)
D.Jones Construction, LLC.
August 2009-Present
Reception Work
Responsibilities:
-Setting up appointments, sending out bids, checking emails, and keeping the company website updated.
Angela Victor
5434 Williston Road
Minnetonka, MN 55345
abidno@r.postjobfree.com
Education
Dakota County Technical College
Associate of Applied Science, Real Estate and Property Management
Expected graduation date: December 2010
• Extensive studies of Real Estate and Property Management
• Passed State and National Real Estate Exam, October 31, 2009
Normandale Community College, Bloomington, MN
Associates Degree with an emphasis in Psychology
Graduation date: Dec 2007
GPA: 3.0 or higher each semester, extensive psychology studies, elementary after-school tutor for a semester.
Summary of Qualifications
-9 years of customer service experience, 3 years of management experience, and 6 months of leasing experience.
-Work well with others, and with customers.
-Able to work independently or on a team.
-Exceptional organizational skills.
-Kind, loyal, friendly, and outgoing.
-Can multi-task and have many projects going on at once.
-Enjoy reading and writing, and am skilled in both areas.
-Computer literate and have knowledge of the Microsoft programs (Excel, Word, PowerPoint) & a high typing speed.
Contact this candidate