Management Training

Home: 703-***-****; Cell: 703-***-****

**** ****** ****** ***********,

VA 22150-1195 abidmz@r.postjobfree.com

MARSHA CURTIS

Profile Senior instructional designer with over seventeen years of extensive experience in andragogy

(focused on adults) learning strategies, education and training theories delivered online, in the

classroom, or through blended learning. Garnered expert level knowledge in leadership,

management, training, organization development and human resources. Acquired extensive

experience and understanding of DoD programs, policies, and processes while serving at

very high levels of the Department of Defense, the Joint Staff, and the United States Army.

Related DOCTORAL LEARNER OF PHILOSOPHY (PHD) IN EDUCATION COURSES COMPLETED,

Experience DISSERTATION IN PROGRESS--COURSES OF STUDIES INCLUDE:

2006 - Present Managing and Organizing People, Principals of Learning & Instructional Design, Societal and

Cultural Change, Designing Online Instruction, Theoretical Basis Instructional Design, Instructional

Media Tools, Theories of Learning and Instruction, Ethics and Social Responsibilities in Distance

Education, Advanced Study in Research Methods, Future Education Instructions: Topic and Trends,

Leadership for Instructional Design, Interface Design, and Advanced Instructional Design.

Experience HUMAN RESOURCES MANAGEMENT AND ADMINISTRATION

2007 - Present Office of the Under Secretary of Defense (Military Personnel Policy), Pentagon, Washington DC.

Assistant Director, General and Flag Officer Management. Serves as the point of contact within

the Secretary of Defense for all matters concerning one and two star active, reserve, and National Guard

General and Flag Officer Matters. Primary duties include developing, coordinating, promulgating, and

interpreting Department of Defense policies and procedures for General and Flag Officer management.

Develops and processes General and Flag Officer nominations, officer promotions and appointments packages

for the Deputy Secretary of Defense, Secretary of Defense, the President, and the Senate. Coordinates with the

Services, Office of General Counsel, Joint Staff, White House Military Office, National Security Council, and

Congressional staffers on applicable management policy and statutory revisions.

Reviews General and Flag Officer personnel polices of the Military Services and recommends change to ensure

compliance with existing public law and Department of Defense polices. Assists with drafting legislation as

required by Congress or the Office of the Secretary of Defense. Writes, revises and coordinates on Department

of Defense Directives and Instructions pertaining to General and Flag Officer promotions, retirements, GFO

joint officer assignment waivers, and other personnel matters. Serves as the functional expert for all General

and Flag Officer (active and reserve) actions on retirements, promotion nominations, and frocking requests.

Reviews and prepares all one and two star General and Flag Officer joint qualification waivers.

Uses a “Customer Relationship Management” approach to train new personnel by introducing them to the

systems, processes, and procedures available to assist them in processing General and Flag Officer actions.

Trains actions officers from the Services, Joint Staff, and various customers of interest within the Department

on all facets of nomination processing to include assisting customers with implementing new legislation

resulting in the issuance of additional Department of Defense policy.

Maintains the actions database to monitor processing timeliness and the status of each action processing within

the Department of Defense, White House, and/or the Senate, in order to keep customers through out the

Services up to date on the status of their very high visibility actions. Serves as lead subject matter expert when

transitioning to a web based database platform.

Proposes, coordinates, and conducts analysis on all legislative issues related General and Flag Officer issues.

Assists in overseeing internal and external studies pertaining to General and Flag Officer management and

requirements. Responds to all correspondence taskers and inquiries concerning General and Flag Officer from

the White House, Congress, Officer of Management and Budget, the General Accounting Officer, and other

Federal Agencies; and constituents.

2006 - 2007 The Joint Staff, Pentagon, J1, Joint Manpower Division, Pentagon,Washington DC.

Branch Chief & Program Analyst, Joint Officer Management. Supported the Department of Defense

Strategic Plan for Joint Officer Management and Joint Professional Military Education by

implementing initiatives for Active and Reserve Component officers to receive credit for joint duty

wherever the experience occurs in direct response to the contingency operations; these initiatives

allowed Reserve Component officers for the first time in history to obtain joint experiences and

ultimately gain joint qualification. Co-lead a working group that wrote and delivered the

implementation plan to Congress in April 2007, in response to the 2007 National Defense

Authorization Act . Developed procedures and conducted general/flag officer panels. Co-developed

and conducted live and video teleconferencing training sessions with the Combatant Commands and

the Services.

Served as an expert on legislative actions that affected the execution of Joint Officer Management and priority

Joint Staff requirements. Provided advice resolving matters of policy interpretation and introduced changes in

program requirements and procedures. Developed and implemented directorate wide plans, policies, and

procedures for Reserve Component affairs areas that support Department of Defense and Joint Staff.

Maintained liaisons with Assistant Secretary of Defense for Reserve Affairs, Office of the Secretary of Defense

(Military Personnel Policy), Members of Congress, Congressional committees, and Congressional staffs and

provided information regarding Department of Defense policies, programs, operations, and activities related to

matters of Congressional interest, inquire, and investigation, and for the interchange of pertinent information.

Coordinated with senior military and civilian officials within the Services, Office of the Secretary of Defense,

and other Department of Defense agencies in the development of policy, guidance, and legislation, in order to

implement directorate wide procedures for Joint Officer Management initiatives.

Coordinated and reviewed policies for training and educating the Armed Forces on joint officer management

matters in light of statutory provisions. Supervised the J1 point of contact for the Unified Legislative and

Budgeting (ULB) process, ensured submission were qualified and quantified to meet requirements of the

legislative system. Responsible for writing procedures and instruction to support Title 10, United States Code,

laws for compliance as it pertains to Joint Manpower matters.

2002 - 2006 Assistant Secretary of the Army (Manpower & Reserve Affairs), Pentagon, Washington, DC.

Mobilization Action Officer / Program Analyst. Served as a Mobilization Program Analyst to the

Assistant Secretary of the Army for Manpower & Reserve Affairs (ASA M&RA), who was responsible

for monitoring, analyzing, and evaluating programs and policy dealing with unit planning and

utilization for reserve components and assuring that the Secretary's Title 10 United States Code

responsibilities concerning unit planning and utilization were met. Served as the expert and

consultant on the Army's unit planning and personnel utilization of Reserve Forces to the Assistant

Secretary of the Army for Manpower and Reserve Affairs. Oversaw and provided the Assistant

Secretary of the Army (Manpower and Reserve Affairs) briefs which resulted in the mobilization of

over 125,000 Soldiers in support of Operations Enduring Freedom, Iraqi Freedom, Bosnia, Kosovo,

and the Siani.

Determined and formulated appropriate Army positions on issues with the Office of the Secretary of Defense,

Joint Staff, and US Forces Command and established a clear basis for Army policy. Critically analyzed and

evaluated Army Reserve personnel utilization, master plans, policies, and operations. Furnished and interpreted

highly advanced technical guidance and information to top level Army, Office of the Secretary of Defense and

Joint Staff. Served on panels and committees concerned with Army utilization and manpower plans.

Established and conducted joint studies with Office of the Secretary of Defense, other military departments and

Government agencies on master planning and manpower protocols for reserve personnel. Studies were aimed at

developing uniform systems to support improved utilization of Army manpower and reserve affairs while

providing plans for mobilization and demobilization requirements. Led the Assistant Secretary of the Army

(Manpower and Reserve Affairs) effort to adapt Lean Six Sigma.

2001 - 2002 Headquarters, Department of the Army, Deputy Chief of Staff, G-3, Pentagon, Washington, DC.

Mobilization Staff Action Officer, Army Operations Center Crisis Action Team. Mobilization

Staff Action Officer and primary element in the Army Operations Center at the Pentagon assigned to the Crisis

Action Team, responsible for the coordination of U.S. Army Activities worldwide after the terrorist attacks on

September 11, 2001. Processed mobilization requests for Reserve Component units and individuals in support

of wartime and peacetime operations. Maintained the Department of the Army Mobilization Record Database.

Prepared daily situation briefs and narratives presented to the Secretary of the Army and Army's senior

leadership. Coordinated Army mobilizations activities with Army, Joint Staff, Department of Defense, and

federal staff agencies involved in support of Operations Noble Eagle and Enduring Freedom.

Re designed the Mobilization Record Database and created new reports by working with the Command and

Control Support Agency, which provided information technology support, to automate and customize the

system that tracked all mobilized reserve component units and individuals in support of the Global War on

Terrorism, as well as ongoing operations in Kosovo, Bosnia and the Sinai. These enhancements provided

accurate and timely information to the Army leadership, while it eliminated maintaining multiple spreadsheets

and errors caused when the multiple reports were consolidated.

ORGANIZATION DEVELOPMENT AND QUALITY MANAGEMENT

1993 - 2001 UniGroup, Inc; Parent Company of United Van Lines and Mayflower Transit, Fenton, MO.

Manager of Training and Distance Learning Development . Designed and developed the corporate

online intranet-training environment, UniGroup University. Designed and developed training

distributed online, in the classroom and through blending learning, incorporating both delivery

methods. Partnered with SkillSoft to incorporate their commercial off the shelf (COTS) courses into

UniGroup University. Developed and managed customized curriculums for employees at corporate

headquarters (approximately 1,200 people) and 1,000 trainers throughout the United States, based

on job and required training for the employee’s position. Designed and developed the corporate

intranet training standards for internal courses. Designed, developed and conducted corporate

training for department trainers that would allow them to create training and delivered online through

UniGroup University. Oversaw, managed, and imputed course information into the learning

management system (LMS).

Supervised and conducted week long train-the-trainer workshops to agency personnel utilizing a

propriety video-based program. Supervised trainers responsible for all internal training conducted at

corporate headquarters for executives, managers, and employees. Supervised trainers who

designed, developed, and delivered Van Operator Training Workshops throughout the United States.

Designed, developed, and delivered numerous presentations, breakout sessions, focus groups, and

panel discussions for audiences up to 250 people. Designed, developed, and delivered online Video

Teleconferencing training to the 1,000 agency locations. Managed eight team members consisting of

five professional staff (trainers and instructional designer), and three administrative support staff;

managing an annual one million dollar budget.

Skills DoD Top Secret (Sensitive Compartmented Information (SCI current.

MS Office (Proficient), Introductory Report Design (2001), ToolBook II Action Editor Class (2001),

UniGroup University Administrator Training (2000), UniGroup University Technical Support Training

(2000), ToolBook II - Application Development (2000), ToolBook II Instructor 7 for CBT/WBT

Developers Class (2000), Introduction to JavaScript (1998), Introduction to QBasic (1998), Graphics

Using & Intermediate Applications of CorelDRAW (1998), Intermediate & Advanced Applications of

HTML (1998), Introduction to Scanners in Windows (1997), Introduction to th eApproach Database

System (1996), Intermediate Applications of WordPro (1996), Introduction & Intermediate

Applications of the Internet (1996), Introduction & Intermediate Applications of Freelance Graphics for

Windows (1996), Introduction to Word Processing Using WordPro (1996) and Introduction &

Intermediate Applications of HTML (1996).

Civilian

Education

Present Doctoral Learner of Philosophy (PhD) in Education; Specialization Instructional Design for Online

In Progress Learners. Capella University, Minneapolis, MN GPA: 4.0 Out of 4.0. Coursework

completed, dissertation in progress.

2004 Master of Business Administration. Webster University, St. Louis, MO GPA: 3.7 Out of 4.0.

1982 Bachelor of Science in Criminology. Truman University, Kirksville, MO GPA: 3.3 Out of 4.0.

2001 Certified Instructional Designer / Developer . Langevin Learning Services.

2001 Chancellor's Certificate on The Computer (96 hours ). Education & Training Center, University

of Missouri--St. Louis, MO.

Military

Education

Air War College (Senior Service College) 14 months seminar. Air University,

U.S. Air Force, Washington, DC (2005); Mobilization Deployment Planning Course. U.S. Army

Transportation School, Fort Eustis, VA (2005); Command General Staff College (CGSC),

Command and General Staff College, Leavenworth, KS (2003); Action Officer Force

Integration Course, Armed Forced Management School, Fort Belvoir, VA (2002); Combined

Arms and Service Staff School (CAS3), Command and General Staff College, Leavenworth,

KS (1994); Joint Psychological Operations Staff Officer Course, U.S. Army John F. Kennedy

Special Warfare Center and School (1992); Psychological Operations Officer Course, U.S.

Army John F. Kennedy Special Warfare Center and School (1991); Adjutant General

Officer Advance Course, U.S. Army Adjutant General School, Fort Benjamine Harris, IN

(1990); Military Police Officer Basic Course, U.S. Army Military Police School, Fort

McClellan, AL (1982).

Military Awards Defense Meritorious Service Medal.

& Badges

Meritorious Service Medal with Silver Oak Leaf

Army Commendation Medal with 2 Bronze Oak Leaf Clusters

Army Achievement Medal with 1 Bronze Oak Leaf Cluster

Office of the Secretary of Defense Staff Badge

Joint Staff Badge

Professional

Army Staff Badge

Membership

American Society for Member Training and Development (ASTD)

Association for the Advancement of Computing in Education (AACE)

Association for Educational Communications and Technology (AECT)

Society for Human Resource Management (SHRM)

Adjutant General Corps Regiment Association Member

Military Police Regiment Association Member

Military Officer of America Association (MOAA) Lifetime Member

Reserve Officer Association (ROA) Member

References Available Upon Request

Contact this candidate