Customer Service Representative

Kiera M. Garvey

*** **** **** **** **** Tavern, New York 12575 845-***-****

********@*****.***

Objective: To obtain a position as a communications specialist with your

company

Summary: Graduated in May 2010 with a BA in Public Communications

Graduated with a minor in Mathematics

Education: Bachelor of Arts in Public Communications, May 2010

The College of Saint Rose, Albany, New York

Courses taken include:

Intro to PR Media Writing

Advertising Radio and Television Production

Journalism Broadcast Copywriting and News

Experience: Internship, Spring 2010

Eric Mower and Associates, Albany, New York

Assisted in writing press releases, media alerts, and

memorandums

Utilized industry resource tools to create efficient media

lists

Participated in press conferences, business meetings, and

office workshops

Filmed and edited video projects for agency clients

Reporter, Fall 2009

The Sphere, Albany, New York

Organized and published a magazine that was distributed around

Albany city

Editor of the Food and Entertainment section

Reporter, Fall 2008 to May 2010

The Saint Rose Chronicle, Albany, New York

Written a variety of different articles involving the Albany

area

Recently started co-managing the advertising for the newspaper

In March 2010, conducted an interview with NBC's national

correspondent Jenna Wolfe for an article covering the story of

the Today Show visiting The College of Saint Rose

Producer, Fall 2007

Radio Saint Rose, Albany, New York

Producer of my own show, Religion in the Hot Seat

Generated over ten other shows that stream on the Saint Rose

website

Other Experience:

Waitress, June 2004 to September 2009

The Bulls Head Inn, Campbell Hall, New York

Served customers at a high end, fast paced restaurant

Ensured a tidy, and efficient workplace

Customer Service Representative, May 2008 to September 2009

Ward and Hicks Insurance and Investments Agency, Highland

Falls, New York

Served as an assistant to brokers within the agency

Processed clients through the agency management system

Skills: Well-versed in Microsoft Office

Word, PowerPoint, Excel, Publisher

Experience in research and analysis

Knowledge of Lexis-Nexis, Cision, ProQuest

Efficient with video editing software

Sony Vegas, Final Cut Pro

Can speak, read, and write foreign languages

Studied Spanish, and Chinese

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