Customer Service Analyst
Resume:
Brent Bauer, CTP
Eden Prairie, MN 55344
abidib@r.postjobfree.com
QUALIFICATION SUMMARY
Outstanding Communication Skills - Comfortable interacting with all
organizational and cultural levels
Highly Organized - Proficient in multi-tasking and prioritizing
Flexible and Adaptable - Able to switch roles quickly while maintaining
productivity and embracing new concepts, methods, and ideals
Exceptional Computer Proficiency - Highly skilled in use of MS Office tools
EXPERIENCE
Treasury Analyst: UnitedHealth Group; Minnetonka, MN
2006-2010
Responsible for running $ 2.5 billion commercial paper desk
Treasury Lead for capital planning and dividend process
Maintained and updated 30-day, 90-day, and two-tiered cash flow forecast
Identified daily cash position; determined and reported funds available for
investment purposes
Maintained bank files and insured databases and spreadsheets were current
and accurate
Held responsibility for reviewing and initiating domestic and foreign
electronic fund transfers
Reconciled daily cash; updated treasury reports
Worked with bank customer service contacts to resolve any processing issues
that arose
Continuously met strict deadlines while working on multiple tasks; always
paid close attention to detail while working in a fast paced environment
Promoted from Senior Treasury Coordinator to Treasury Analyst
Personal Banker: Wells Fargo; Bloomington, MN
2005-2006
. Consulted with customers in order to recommend appropriate solutions for
their changing financial needs
. Coordinated a high level of activity under a variety of conditions and
constraints
. Developed excellent oral/written communications
. Worked successfully as a member of a team to drive customer retention
. Originated various types of loans including home equity and personal
loans
EDUCATION
Minnesota State University Moorhead, Moorhead, MN
2004
Bachelor's of Science - Finance
Selected Coursework - Financial Decision Making, Advanced Financial
Management, Portfolio Analysis, Financial Institutions and Markets
COMPUTER SKILLS
Business Productivity: Microsoft Office Suite, Hogan, XRT, Impromtu,
Sungard
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