Robert A. Schultz
**** ** ***** ****** *******, FL 33025 954-***-**** bob-
abidhg@r.postjobfree.com
[pic]
Results-oriented business specialist with more than twenty years of
business acumen gained by working with all types of corporations: from
small start ups to Fortune 500 companies. Proven ability to implement
organizational initiatives that consistently increase profitability and
reduce operational costs in competitive markets.
[pic]
Financial Analysis
Project Management
Fraud Analysis
Technology Implementation
Business Start Up & Transition
System Integration
Strategic Planning
Trend Analysis
Solid Business Acumen
P & L Management
Demonstrated Leadership
Long Term Business Planning
[pic]
Highlight of Accomplishments
. Completed a thorough analysis of a credit card approval process, which
aided in the detection of system weaknesses and possible exploits
. Lowered Visa/MasterCard chargeback percentage from over .55% to less
than .17%
. Developed credit card reconciliation program, recovering over $480,000
from transactions that failed to properly settle with credit card
companies
. Created programs and policies that reduced total credit card charge
backs by 70% over a 14-month period.
. Created programming allowing the reconciliation of daily PayPal
transactions, reducing the processing time required from 4 hours to just
30 minutes
. Successfully started-up, operated and sold a corporation dealing in the
reconditioning and marketing of automobiles
Professional Experience
Financial Analyst, 2009 to Present
[pic]Alan Consulting, Miramar, Florida
An Independent Consultant for various small to midsize businesses offering
operational and financial analysis along with system support. Clients
include General Growth Properties, Sess Inc., Howe Inc., and Displayworks
Inc., plus various smaller projects.
Senior Financial Analyst, 2007 to 2009
[pic]Systemax Services, Miami, Florida
Created and managed an automated credit card transaction review system to
reduce the volume of fraudulent credit card transactions for a $3.1 billion
Internet retailer.
. Completed a full analysis of the existing credit card approval process,
which aided in the detection of system weakness and possible exploits.
. Created and implemented multiple fraud tracking mechanisms to prevent
the release of fraudulent orders.
. Established an automated order scoring tool using IP Proximity,
ZipAddress, Vpas, and iShop qualifiers.
. Conceptualized, developed and implemented a comprehensive order release
tool to improve the efficiency of manual order processing.
. Created a Visual Basic program to reconcile PayPal transactions. This
new program shortened the daily reconciliation process from 4 hours to
30 minutes.
. Was a Project Manager for PayPal Instant Payment Review program to
prevent fraudulent transactions.
. Instituted procedures that permitted a secondary review of all high-risk
PayPal transactions, effectively lowering fraud rates for IPR
transactions for all divisions.
. Lowered Visa/MasterCard chargeback percentage from over .55% to less
than .17%.
. Developed a credit card reconciliation program, recovering over $480,000
from transactions that failed to properly settle with credit card
companies.
. Created programs and policies that reduced total credit card charge
backs by 70% over a 14-month period.
. Developed and implemented Gift Card program for 24-store chain.
Senior Operations Auditor, 2005 to 2007
[pic]British Petroleum, Ft. Lauderdale, Florida
Provided recommendations to improve the profitability and efficiency of
British Petroleum fuel and convenience stores in the southeast Florida
region through the auditing and analysis of financial and inventory control
information.
. Performed quarterly financial and operational audits on 120 corporate
franchise locations.
. Evaluated the adequacy and effectiveness of internal controls.
. Updated and refined audit documentation and procedures to improve the
efficiency of the quarterly audit program, and prepared comprehensive
written reports on audit findings.
. Managed quarterly inventory counts at all southeast Florida locations.
Verified adherence to policies and procedures.
. Completed franchise store conversions for new franchise locations.
. Participated in the final round of convenience store sales and
conversions, allowing for the eventual winding down and sale of this
division's stores.
Systems Analyst, 2003 to 2005
[pic]Intuit Software, Ft. Lauderdale, Florida
Provided support and recommendations for company's finance department by
acting as a production system specialist. Served as an intermediary
between the finance and production departments of a $2 billion corporation.
. Implemented steps to improve processes and data flow between Intuit's
finance department and a production supplier through the analysis of SAP
data and spreadsheets.
. Monitored and analyzed production problems for Turbo Tax Software at the
Greenville, SC facility.
. Created high-level process analysis to track inventory shipping delays
and inefficiencies.
. Developed tracking analysis for all inventory from production through
final revenue recognition.
. Assisted in the revision of the production line flow for improved
efficiency.
. Created a tracking model and assisted in the development of a Six Sigma
Dashboard to monitor production of back-ordered products. Dashboard
assisted in the reduction of software backorders from 120 days to less
than 30 days.
Business Transition Specialist, 2001 to 2003
[pic]Sess Inc., Bay City, Michigan
Developed and implemented procedures to transition operations from a
franchise to an independently-owned corporation.
. Created and instituted inventory control policies and procedures.
. Created pricing structures to maximize operational profitability.
. Integrated Mitchell One and AllData Business Management Software into
business.
. Evaluated and implemented computer network to manage retail sales and
timely inventory management.
. Created and currently maintain a 10-station peer-to-peer computer
network.
. Developed and implemented accounting policies and procedures using
Creative Solutions Software.
Business Manager/Controller, 1988 to 2001
[pic]Showcase Automotive Inc., Bay City, MI
Business Manager and Controller of a successful start-up corporation
dealing in the reconditioning and marketing of repossessed automobiles.
During this time, the operation was successfully transitioned to a full-
line automobile dealership offering new and used vehicles along with
vehicle repair and reconditioning services. Corporation benefited from over
10 consecutive years of double digit sales growth.
. Responsible for the day-to-day operation of a dealership selling over
450 units annually and employing a staff of 20.
. Developed and managed annual budgets to ensure continuous corporate
growth.
. Created computer systems along with a peer-to-peer network to allow the
continued growth of the business.
. Ensured revenues and expenses were properly accounted for in accordance
with GAAP.
Education
Bachelor of Science Degree in Business Administration, Saginaw Valley State
University, Saginaw, MI