Customer Service Manager

Gregory Scott Cook II

**** ******* ****** *** ***

Apopka, FL 32703

Phone: 321-***-****

E-mail: **********@*****.***

EDUCATION:

Forest Lake Academy

Apopka, FL: HS Diploma: 2003-2007.

Seminole State College

Altamonte Springs, FL: Biology Major: 2007-Current

EMPLOYMENT:

Walgreens

Telephone: 407-***-****: Chris Kelley (Senior Group Manager)

Date of Employment: March 2007- December 2009

Photo Technician:

. Operation of one-hour photo lab equipment which include: D-lab/AGFA,

Aces Computer, One Hour Kiosk, and Picture Care Plus Computer

. Entering sales on the cash register and customer service

. Constructing and maintaining camera department displays

Pharmacy Technician:

. Data Entry

. Assisting pharmacists in filling prescriptions

. Using Intercom Plus computer system to process prescriptions and

assist patients

. Handling phone inquiries

. Entering patient purchases on pharmacy cash registers

Wal-Mart Pharmacy

Telephone: 407-***-****: Vern (Store Manager)

Date of Employment: December 2009- Current

. Data Entry

. Assisting pharmacists in filling prescriptions

. Cashier

. Handling phone inquiries

. Third Party Resolution

References:

1. Parvathi Chala: 407-***-****: Pharmacist

2. Hector Caban: 407-***-****: Co-worker

3. Mary Clegg 321-***-****: Senior Tech

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