Michael Coker
Parkland, WA 98445
abidey@r.postjobfree.com
PROFILE
Professional self starter with tenacity, enthusiasm, and positive attitude
who is experienced in negotiating purchasing and contract terms and
conditions for products and services. Detail oriented with strong
analytical and creative skills, ability to communicate effectively with all
levels of customer service, management, and work force. Multi tasker with
outstanding PC skills, ability and flexibility to learn new systems and
processes quickly, smoothly. Responsible, energetic, hard working quick
learner with interesting array of talents and experiences.
WORK EXPERIENCE
Aero Controls, Inc.
1610 20th St NW
Auburn, WA 98001
July 2007 - October 2009
Carl Longhofer, Vice President Materials - Mark Thomas, Rotables Manager
OSL Repairs & Rotables Material Purchaser
Managed, monitored, created and expedited repair order processes for all
customer related work orders. Analyzed customer data for internal and
external communications. Purchased repair and overhaul services for rotable
components and detail aircraft parts for rotable components. Provided
purchases for shop requirements, contract services, and company stock.
Performed requests for quotes, issued repair orders, negotiated pricing,
reconciled issues and expedited all orders.
TMX Aerospace
20425 72nd Avenue S, Suite 400
Kent, WA 98032
January 2006 - April 3, 2007
Bonnie Jackson, Manager - Rick Legas, Supervisor
Emergent Procurement Assistant - Titanium
Requested quotes from suppliers, reviewed proposals, verified delivery,
negotiated prices, issued purchase orders, expedited orders, and evaluated
and maintained necessary records. Coordinated quality, engineering,
delivery, and price changes for domestic and international purchases.
Established processes and procedures to centralize waiver emergent process.
Participated on cross functional teams for 6S Lean and Non Support issues.
Maintained good business relations with suppliers, customers, sales staff
and Boeing.
Raytheon Aircraft Services
2400 Grundfest Drive, Adams Field
Little Rock, AR 72206
August 2003 - December 2004
Tim Hoffman, Supervisor
Billing Analyst
Corresponded with customer concerning work and maintenance to be completed.
Prepared customer invoices, reviewed accuracy and completeness of all
services and charges. Communicated with vendors for outstanding purchase
orders, description of charges and other services. Data entry input of
invoices, work completed, credit invoices, FAA certifications, and other
maintenance or mechanical notes. Presented billing statement to customer,
explained charges, maintenance procedures and other regulations. Performed
general billing tasks, filing, and office procedures.
Firehouse Subs Restaurant Inc.
Corporate Office
3401 Kori Road
Jacksonville, FL 32257
October 2001 - August 2003
Bob Walters, Supervisor
General Manager
Primary duties of hiring, training and supervising customer service staff.
General restaurant management of controlling food and labor costs, ordering
product and maintaining inventory, cash management and training, reporting
and managing payroll, general maintenance. Successfully handled multiple
store assignments. Chosen as training manager for new management and
ownership. Ranked in top five in Secret Shopper Customer Service Program.
ALLTEL Corporation Inc.
1 Allied Drive
Little Rock, Arkansas 72202
February 1997 - February 2001
Sandra Flynn, Supervisor
IT Requirements Business Analyst II
Conducted extensive research for enhancements, modifications and additions
to Operating and Billing systems. Wrote and edited technical documentation,
publications, presentations and conducted meetings to explain technical
jargon for multiple levels of customer understanding. Responsible for
developing better business process and procedures through SWAT,
Strategizing with ALLTEL Systems. Maintained billing tables and provide
customer service for wireless and PCS markets in Florida, South Carolina,
North Carolina, Missouri and Arkansas.
EDUCATION
Northwest College
Powell Wyoming
1984-1985
Business/Accounting
Sheridan College
Sheridan Wyoming
1991-1992
Secondary Education
SKILLS
PC proficiency in Excel, Word, Access, Outlook, Power Point, Internet
AS/400 Mainframe
Graphic Arts
Billing Systems
Inventory Control Systems
Training and Management Skills
Payroll Systems
Warehouse Inventory Control
Forklift Certified
ADDITIONAL INFORMATION
Honorable Discharge USA Army (Airborne Communications Specialist)
Writer and Sports Editor, coached and assisted in youth baseball, softball,
football, basketball and wrestling.
Past work experiences in advertising and sales, warehouse, retail
management, correctional officer, radio and sports announcer, graphic
artist, bodyguard and limousine driver.