Customer Service Engineer

Frederick Feyertag

**** *. ****** ***. *********, WI 53211

414-***-**** *****@******.***

Professional Objectives

To obtain a position as an engineer or a manager. My ideal position would use to the maximum my excellent problem

solving and interpersonal skills, broad vision, technical background, self-motivated and dedicated work ethic and my

thirty years of combined engineering and printing experience.

Areas of Expertise

AutoCAD, Customer Service, Shift Management, Quality Control, Inspection Procedures, Product Development and

Testing, Start-Up Operations for Enterprises, Basic Research, Proofreading, Graphic Design, Facilities, Fabrication

(Plastic, Metal and Wood), Material Handling, Hydraulics, Pneumatics, Fluid Dynamics, Strength of Materials, Structures,

Patent Research and safety procedures and equipment.

Work History

PEVNICK DESIGN, INC., Milwaukee, WI, Chief Mechanical Engineer. 2003 - 2009. A trade show sub-contractor and

manufacturer of computer-controlled waterfalls. Start up company. Served this company as an independent contractor.

• Established engineering infrastructure: Bills of Materials, CAD system, Drawing Catalog, Quality Control and

Durability, Manufacturing Procedures, Product Efficiency, Estimating and R & D procedures.

• Designed refinements to core mechanism of waterfall and made it 28% faster with sharper graphics.

• Designed and built steel structures that expanded the use of the waterfall.

F. FEYERTAG & ASSOCIATES, LLC, Milwaukee, WI. General Partner. Established 2000. Retrofits, Machine Design

and Sales.

• Retrofitted a drive train for a rubber roller in the coating section of an Egan press. .

• Designed and built two welded stainless steel tanks for a prototype commercial washing machine.

• Designed twin rail extensions for a rail mounted forklift. The rails' capacities are 4500 lbs. and are 12-1/2' high.

• A sub-contractor to several major organizations that offer retail, commercial and industrial maintenance services

and repair.

• Designed special tools and factory layouts.

MILWAUKEE PUBLIC SCHOOLS, Milwaukee, WI. Substitute Teacher 6th-12th grades 2001 - 2003

• Taught all academic subjects. Primary responsibility; follow the regular teachers’ lesson plan and present it to the

students.

RAND-BRIGHT CORPORATION, New Berlin, WI. Mechanical Design Engineer 2000 - 2001. Manufacturer of stock

and special finishing equipment for round, square and flat metal parts.

• Designed and built a dry polishing machine that polished all four sides of square and rectangular bars. It featured

a belt conveyor with pinch rollers with a ten foot conveyor on the loading and exit ends of the machine.

• Designed and built a new wet polishing machine with a circular brush retrofit. Its rotational speed was 1800 RPM

and oscillated 3/8” at 300 cycles per minute. It featured a pneumatic belt-tensioning device.

ADECCO-TAD TECHNICAL, Brookfield, WI. Contract Mechanical Design Engineer 1997 – 1999. Quad Tech

International Manufacturer of Ancillary Equipment for Web Presses.

• Designed and built a fractional filter lens cover. It decreased cleans from once every 50K impressions to once

every 2M to 9M impressions. It saved press downtime and paper waste.

• Changed the procedures for cleaning a Teflon airbar, saving $1K in replacement costs per bar.

• Researched, tested and selected a coating that would protect exposed parts of the QTI folder from abrasion.

Saved the company $5K per machine in part replacement costs.

KEY TECHNICAL SOLUTIONS, INC. Wauwatosa, WI. Contract Mechanical Engineer 1994 - 1997

Key Technical Solutions, Wauwatosa, WI. Sales, Customer Service Support, engineering design and drafting for work

brought in house. Used AutoCAD versions 12 and 13.

Phoenix Products, Milwaukee, WI. Mechanical Design Engineer. Designed retrofits and other add on devices and

systems to flexographic printing presses and other machines related to printing and paper.

• Designed and built a side-lay crush slitting mechanism for a Faustel flexographic press. This design allowed an

employer to move a maximum of ten knives across a web sheet without stopping the press. This design included

features for adding automatic adjustment capabilities. This saved the company $10K in fabricating costs and

many man-hours in press downtime for re-aligning web.

• Fabricated and constructed latex coating filters for a PCMC flexographic press, minimizing fluid shear and

saving in coating replenishment costs.

W.H. Brady, Milwaukee, WI. Manufacturer of Pressure sensitive and heat shrink labels.

• Mechanical R & D Engineer. Researched and tested thermographic printers for the company to OEM.

• Section Foreman and Quality Control Technician. Created statistical model for quality control (including

testing) and marketing, and tracked product, machinery and repair histories.

Magnetek, Inc. New Berlin, WI. Computer Operator (HP 3000) and P.C. Technician.

B.H.TYRELL PRINTING CO., INC. New York, N.Y. Production Manager (Second Shift) 1988 - 1993. Financial

Printer (The company manufactured all documents needed for selling stocks and bonds).

• Scheduled all incoming work (printing and typesetting).

• Supervised twenty-five union typesetters, pressman and bindery workers and hired extras, as needed to complete

in-house work.

• Extensive customer contact with company's clientele: lawyers, bankers and CEO's of large and small

corporations.

• Set up and maintained computer communications and job tracking system. It modernized the company's response

time to their customers' enquiries.

• Introduced to an employer Optical Character Recognition to convert faxed typewritten copy into ASCII

characters. This saved typesetting time and money. B.H. Tyrell was able to offered shorter turn around times for

typesetting and discounts.

• Developed a database for Work In Progress, saving $50K a year from lost or undocumented proof cycles or print

cycles

EXPERTYPE New York, N.Y. Customer Service Representative. 1987 - 1988, Commercial typesetting House.

• Marked up work for the typesetting department.

• Had significant contact with the company's clientele who were commercial artists.

AZTECH DOCUMENT SYSTEMS, INC. New York, N.Y. Customer Service Representative. 1983 - 1987. Financial

Printing (The company had the same product line as B.H. Tyrell).

• Heavy Customer Contact with the company's clientele: attorneys, bankers, owners and majority shareholders of

medium to large corporations.

• Aided customers in manufacturing documents.

SHARE PRINTING, INC. New York, N.Y. Customer Service Representative, 1980 - 1983, Financial Printing. (same

product line as B.H. Tyrell). This was a start up financial printing company. It was a division of Renaissance Printing of

Detroit MI where I was trained. It was the first financial printing company that had typesetting in another city and

electronically transmitted to a fax machine to make printers proofs.

• Heavy customer contact with bankers, lawyers, CEO’s of large and small corporations and the executives of

New York State Authorities and various municipalities.

• Established procedure for printer proof manufacturing and delivery.

• Established procedures for mailing Official Statements, Prospectuses. Established company procedures for filings

with the Securities and Exchange Commission.

Equipment

Operated the following:

Brown and Sharp Milling Machine, Bridgeport Milling Machine, circular and hand held circular saws, band saws for

plastic, metal and wood, chop saws, miter saws, drill presses, CNC Router, various Brady wire label printers; Baum and

Stahl Folders; Miller 38”; Harris 125; AM 1250; Xerox models 9500, 8200, 5300, 8900 and 1060; various perfect binders,

stitchers and guillotine cutters for paper and metal; Compugraphic and Datalogics typesetting systems; Line Cameras and;

plate and negative developing equipment, arc and wire welders, tile saws,

Worked with the following: QTI Folder; various models of Harris Folders; RGS III & IV; RGS IV airbar; Harris 1000,

2000 & 3000 Presses; PCMC Rotogravure Press; Faustel Rotogravure Press; Mueller rewinds; Tilden Slitters; various

crush slitters; various thermographic printers;

Software

Autocad, Alibre 3D, Microsoft Project 2003, Microsoft Office 2007, Access, Mathcad, Open Office Suite, Abobe

Acrobat, Works 6.0

Education

Bachelor of Science, Mechanical Engineering, New York Institute of Technology, December 1993

Willing to Relocate

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