Customer Service Human Resources

Debra M Christensen

PO Box **

Volga, SD ***** Cellular 605-***-****

****************@*****.*******.***

SUMMARY OF QUALIFICATIONS

. A high-energy, enthusiastic and dependable individual who excels in

challenging and competitive environments.

. Strong organizational skills.

. Proficient in Microsoft Word, Excel and Outlook

EDUCATION

2008 Bachelor of Arts, Sociology, Human Resources Degree - South

Dakota State University. Brookings, SD.

1990 Associate, Computer Information Systems - Lake Area Vocational

Technical Institute. Watertown, SD.

1989 H.S. Diploma - Sioux Valley High School. Volga, SD Involved in

basketball, track and oral interpretation.

PROFESSIONAL EXPERIENCE

2010-Present. Restaurant General Manager - Pizza Hut 418 6th St.

Brookings, SD 57006. Manage the overall performance of food service

facility and kitchen operations, direct the recruitment, interviewing,

hiring, training, motivation and evaluation of crews, oversee the

quality of recipes, service standards, and sanitation practices,

control fiscal aspects of business operations and meet financial

goals, coordinate work schedules, purchase food and supplies bi-

weekly, develop restaurant team, supervise the preventative

maintenance and upkeep of equipment, facility, and grounds, ensure a

safe workplace and pleasant customer service[pic], maintain customer

relations and coordinate promotions to drive new business.

2008-2010. Manager - Rainbow Carwash 901 22nd Ave. Brookings, SD

57006. Interview applicants, train new employees, implement safety

program, order/stock new products, inventory control, balance cash

registers daily, schedule employees, wash, vacuum and dry cars,

complete payment transactions, answer phone and general cleaning.

2004 - 2008. Personnel Assistant - Daktronics. 331 32nd Ave,

Brookings, SD 57006. Enter job requisitions, compile and send

no offer letters, enter job applications, scan job applications,

verify employee's data entry, distribute faxes, and stock interview

rooms with necessary literature, compiled mail deliver schedule,

compiled year end fiscal data, opened and distributed mail, packaged

and shipped outside office material.

HONORS AND ACTIVITIES

2004 - 2006. Leader - Girl scouts. Volga, SD, Coordinated various

activities and functions.

CERTIFICATIONS

2010-present. ServSafe certified.

PROFESSIONAL AFFILIATIONS

2005 - 2006. Member - Society for Human

Resource Management. Sioux Falls, SD, Attended meetings and

conferences pertaining to Human Resources.

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