Customer Service Data Entry
Resume:
Valerie Hale
Converse, TX *****
abidds@r.postjobfree.com
Career Profile
Professional with strong interpersonal skills and organizational skills
with a keen ability to multitask a variety of challenges and
responsibilities.
Employment History
Dispatcher
December 2009 to September 3, 2010 Trinity University, San
Antonio, TX
Customer service on the phone and in person utilizing a
multi-line phone system
Dispatching officers to calls for service
Preparing reports, schedules, monitoring alarms/cameras and
training.
Dispatcher
February 2009 to June 2009 City of Alamo Heights, Alamo
Heights, TX
Customer service on the phone and in person utilizing
multi-line phone and 911 systems. Also, operated a
multi-channel emergency radio system for three cities to
include police, fire and E.M.S.
The job required the ability to multi-task. We had to be on
the radio, phone and doing data entry all at the same time.
Operated various computer systems and law enforcement data
bases.
Dispatcher
January 2008 to February 2009 City of Converse, Converse,
TX
Customer service on the phone and in person utilizing
multi-line phone and 911 systems. Also, operated a
multi-channel emergency radio system for police, fire and
E.M.S.
The job required the ability to multi-task. We had to be on
the radio, phone, doing data entry and confirming warrants
or preparing arrest paperwork all at the same time.
Operated various computer systems and law enforcement data
bases.
Dispatcher
August 2006 to September 2007 Comal County, New Braunfels,
TX
Customer service on the phone utilizing multi-line phone
and 911 systems. Also, operated a multi-channel emergency
radio system for police, fire and E.M.S. for the county and
two cities.
We had to multi-task in a fast paced environment. We were
on the radio, phone, doing data entry and preparing arrest
paperwork all at the same time.
Operated various computer systems and law enforcement data
bases.
Education
October 2010 Kaplan College, San Antonio, TX
Major - Paralegal Studies
Saddleback College, Mission Viejo, CA
Major - Psychology/Sociology
Palomar College, San Marcos, CA
Major - Business Administration
University of Arkansas at Hope, Hope, AR
Major - Business Administration
Skills and Proficiencies
MS Word
MS Excel
Planning and Scheduling
Written Communication
Interdepartmental Coordination
Internet Research/Research
Telephone Reception
Purchasing
65 wpm Typing Speed
References
References are available on request.
Contact this candidate