Customer Service Data Entry
Resume:
J ODY SCHM I T T LER
*** ******* *** ********, ** 74834
**********@*****.***
OBJECTIVE_________________________________________________________________________
___
I am interested in being employed by a stable but growing business with room for
advancement.
I work well with others in an effort to perform any and all tasks that are required.
However,
I also can work independently and take charge to accomplish goals without
supervision.
EXPERIENCE_______________________________________________________________________
____
June 2008-September 2010
All-Size Storage/Forest, VA (OFFICE MANAGER)
Customer Service
Invoicing
Renting units
Writing contracts
Answering phone
Inventory
End of month summary
Taking payments
Cleaning out units
Collections
Maintenance
Set up email invoicing
Open and close
File insurance claims on damaged units
Set unit prices
Research competitors
April 2005-present
Jody’s Photography/Thaxton, VA (OWNER/OPERATOR)
Take Portraits
Sales
Customer Service
Enhance and retouch pictures digitally
Order prints through lab
Make templates with photoshop
July 2007-August 2008
Cowboy Church of Virginia Moneta, VA (LEADTREASURER/SECRETARY)
Writing Checks
Keeping 5 different church ledgers
Quar terly reports for all churches for home office
End of year reports for all churches for home office
Balance checkbook
Balance yearly reports
Pay ti thes for the church
Pay Ar tists
Get receipts in order for home office
Make deposits
Speak at seminars
In charge of 5 other t reasurers
Write weekly teaching to all t reasurers with Bible verse to back it up
October 2007-June 2008
Ana Laboratory/Salem, VA (OIL ANALYST)
Analyze oil for t rains
Analyze cooling water for t rains
Shutdown engines
Payroll
Order chemicals
Perform maintenance on lab equipment
Give advice on hi ring and fi r ing employees
January 2007-May 2007
TI Woundcare/Roanoke, VA (BILL ING REPRESENTATIVE)
Order entry for new placements
Insurance pre-authorizations
Submitting and ret rieving medicare claims
Insurance follow-up
Re-certifications
Customer Service
Talking with doctors and patients
End of the month reports
Spreadsheets
Collections
Send sales people on calls
Customer service
Data entry
February 2003-January 2007
Carilion/Roanoke, VA (TEAM LEAD)
Insurance follow-up
Directing employees on job tasks
Training employees
Customer service
End of month reports
Spreadsheet for management
Closing down of old computer system
Re-determinations
Medicare specialist
Sat on commit tee concerning closing of old computer system
Gave advice on hir ing and fi r ing of employees
Collections
Worked closely with collection agency
Write-off charges
Data entry
2002-2003
Wonder Mar t/Bent Mountain, VA (ASSISTANT MANAGER)
H i r ing and fi r ing employees
Train employees
Open store
Close store
Order product
Pay bills
Stock product
Made “daily special” menu
Cooked
Cleaned
Collections
Payroll
Time Sheets
Schedule employees
Approved overtime when needed
2001-2002
Valley View Regional Hospital/Ada, OK (CHARITY CARE SPECIAL IST)
Approved and denied charity care applications
Visited with patients about charity care
Researched other areas for charity care assistance
Helped implement new guidelines
Input and corrected Medicaid denials
Data entry
1997-2000
CompOne Services/Oklahoma City, OK (INSURANCE AUDIT SPECIAL IST)
Audited patient accounts
Called insurance companies
Ran phone reports
Kept count of calls for all employees
Ran and prepared reports and claims for insurance meetings
Member of Health and Safety Commit tee
Head of blood drive every 6 months
Customer Service
Data entry
Filed claims
Collections
Organized files
E DUCATION________________________________________________________________________
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1979-1983
Cushing H igh School/Cushing, OK
Graduated in the top 12% of my class
1983-1984
O klahoma State University/Stillwater, Ok
Studied Veterinary Science
1996-1997
Rose State College/Midwest City, OK
Received community CPR license
Received First Aid license
Completed one semester of Medical Terminology with an A
Was on the vice-presidents list for all semesters attended
I NTERESTS_________________________________________________________________________
___
I am active in serving God. I enjoy my children and family and attend all sports
events for my
Son. I enjoy baseball, photography, volleyball, count ry music, and r iding and
t raining horses.
I currently own my own company and work with that on the side of a full t ime job.
OTHER
E XPERIENCE_____________________________________________________________________
15 years experience insurance and billing industry
5 years experience photography
5 years management
15 years experience customer service
15 years experience data entry
REFERENCES PROVIDED UPON REQUEST
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