Customer Service Administrative Assistant

**** ****** ***

Louisville, KY *****

502-***-**** **********@*****.***

Darnell Strickland

Objective Seeking a career opportunity within a successful organization

that will enable me to showcase extensive skills and experience.

Experience

2009-2009 GameStop Louisville, KY

Assistant Manager/Third key holder

0. Perform all managerial duties from opening, closing, answering phones

email, and counting and handling cash.

0. Responsible for performing daily software/hardware repots

0. Trained fellow employees company policies and procedures.

0. Providing the utmost in customer service when dealing with the public

purchase of games and systems

2008-2009 UPS Technical Louisville, KY

Repair Tech

0. Repair of telecommunication (Cell phones) equipment.

0. Responsible for performing daily software/hardware updates.

0. Trained fellow employees company policies and procedures.

2007-2008 Flextronics Louisville, KY

Repair Tech

0. Repair of telecommunication (Cell phones) equipment.

0. Responsible for performing daily software/hardware updates

0. . Trained fellow employees company policies and procedures

2006-2007 Lou Metro Animal Services Louisville, KY

Animal Care Specialist/Administrative Assistant

0. Controlled daily intake of animals in vast database.(imaging, document

management, photos,and medical records

0. Assisted customers with animal counseling, adoptions, and medical

procedures.

Performed various office duties (i.e. answering phones, filing, data entry,

and cash control and customer service.

2002-2003 Insight Communications Louisville, KY

Install/Repair tech/csr

Educate customers on service features and functionality

0. installed and repair of Customers cable in or outside home

0. Provided technical support for phone, cable, and high speed internet.

Provided excellent customer service while maintaining accounts and selling

additional products.

Education

2009- Present JCTC Louisville, KY

0. Computer Information Systems

1995-1999 DuPont Manual High Louisville, KY

Visual arts, Deans List and Honor roll.

Skills Microsoft Excel, Word, PowerPoint, Access, Typing, Email,

Customer Service, Technical Support, Collections, Data Entry, Internet,

business account software, troubleshooting.

Contact this candidate