Customer Service Sales

Becky S. Taber

*** *** ******, ******** ***, South Carolina 29644

Telephone: 864-***-**** / E-Mail: *********@***.***

Detail-Oriented and Experienced Accounting Professional

with extensive professional experience/skills in the following areas:

? Accounting ? Preparing Financial Statements ? Reconciling General

Ledger Accounts

? Ensuring the Processing, Coordination and Management of Sales Orders

? Ensuring Timely Processing of Contract Renewals and Royalties ?

Preparing Journal Entries

? Providing Excellent Customer Service ? Fixed Assets

Profile:

. Background encompasses extensive professional accounting/bookkeeping-

related experience utilizing a strong work ethic, excellent

organizational abilities and a commitment to carrying out organizational

directives in an efficient, timely manner.

. Computer experience: Oracle; Excel; Word; Great Plains.

Areas of Expertise:

? Financial Statement Preparation ? General

Ledger Account Reconciliations

? Maintaining Customer Database ? Financial

Reporting

? Assisting with Year-End Audits ? Processing,

Coordinating and Managing Sales

? Customer Service Orders

on a Timely Basis

? Reviewing Sales Orders for Accuracy ? AP including

Accounts Payable Coding ? Maintaining Customer

Database ? Month-end and Year-end closing

? Ensuring Account Support ? Invoicing and

Credits

? Royalties ? Fixed

Assets

? Gross Profit Reports ? Commissions

? Computer Software Conversions ? Journal Entry

Preparation

Education:

Bachelor of Science in Accounting

University of South Carolina, Columbia, South Carolina

Strengths:

. Detail-oriented

. Accurate

. Precise

. Team player (works well with others)

. Proven time management skills

. Adept at multi-tasking

. Highly responsible

. Dependable

(Continued on next page)

Professional Experience:

? Activant Solutions (formerly Enterprise Computer Systems) August

1992 to Present

Greenville, South Carolina

Finance Representative

. Ensure the processing, coordination and management of sales orders in

a timely manner; review orders for accuracy and completeness; manage

sales orders and service requests on a timely basis.

. Process and maintain customer Software and Hardware support contracts

and accurately process annual price increase.

. Ensure account maintenance is processed in a timely manner; register

equipment changes with 3rd party vendors.

. Process royalties with vendors accurately and in a timely manner.

. Provide excellent customer service to customer inquiries or questions

regarding their accounts and respond in a timely manner.

. Provide assistance to support managers and sales managers.

. Maintain customer database.

. Process manual credits and invoices.

. Approve accounts payable invoices and receive the purchase order in

Oracle.

. Assisted in the conversion of contracts from Great Plains to Oracle.

Accountant

. Prepared monthly financial statements and general ledger entries:

worked with other internal departments.

. Processed accounts payable.

. Processed payroll.

. Month-end and year-end closing.

. Lead for 2 software conversions.

. Assisted with all financial reporting; assisted with year-end audits;

acted as back-up for other accounting functions; provided individual

training when needed, assisted with budgets.

. Prepared royalties and journal entries to record sales each month.

. Checked commission reports and modified for correct cost, salespeople,

credits, etc.

. Performed monthly reconciliations of various GL accounts - prepaids,

accruals, deferrals; maintained fixed assets and inventory; preformed

monthly review of trial balance for revenue, cost and expense

miscodings; prepared standard, recurring and misc. journal entries.

. Contract module - renewed all contracts quarterly; recognized revenue

monthly; generated quarterly support invoices; assisted with support

price increases.

. Answered questions and assisted associates with Great Plains; worked

with Speedware on Great Plains issues; maintained Great Plains as

super user.

Billing Supervisor/Administrator

. Processed all invoicing and credits for customer base including

verifying contract amount; back ordered products and services and

applied deposits.

. Maintained accounts with proper maintenance; registered applicable

equipment changes and new equipment with 3rd party vendors.

. Assisted customers with explanations of invoices, credits and

maintenance questions

. Reviewed and coded AP invoices pertaining to billing; reviewed and

made changes to commission reports.

. Prepared and entered month-end journal entries; prepared royalty

reports and submitted to 3rd party vendors; various general ledger

account reconciliations; various Excel reports; maintained database

for customers and non-inventory products.

. Ran invoices and credits and applicable reports for daily closeout.

. Various projects for management; research for audits; ensured that all

billing was completed accurately and in a timely manner.

. Assisted billing administrators with questions or issues and made sure

they were aware of any new policies or procedures; coordinated major

projects.

Contact this candidate