Customer Service Sales Representative

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JACQUELINE D WATKINS

**** ******** **

Montgomery, AL 36108

Phone: 334-***-****

E-mail: ***************@*****.***

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Objective

To Utilize my experience and skills in ways to contribute and enhance the

productivity of the work place.

Work History

Electronic Data System: Montgomery, AL November 2007- Present

Helpdesk Coordinator- assisting the Federal Government employees with

technical issues,

Assisting with travel plans in the fed traveler system. Documenting every

call and entering

Data of the travelers information into their profiles.

Wayne J.Griffin Electric, Inc., Montgomery, AL April 2007 - July 2007

Administrator Assistant.

Answering the phone, Filing, Entering employees pay into the computer,

using

Excel spread sheets.( Basic Excel)

Bell micro Products, Montgomery, AL June 2004 - November 2006

Inside Sales Representative.

Support Tech. Inbound/ Outbound calls to clients about their accounts.

Customer service- selling technology products to high volume customers.

OSI OUTSOURCING INC, Montgomery, AL March 2003 - June 2004

Account Representative.

Responsible for making Inbound/ Outbound calls to customers, to collect on

past due accounts. To add new service, restore service, customer service.

Implemented training course for new recruits.

Rich's Federated Stores, Smyrna, GA September 1999 - February 2003

Department Supervisor.

Supervised Dresses, Shoes, and the Petite department. Responsible for

merchandising, markdowns, inventory and back stock.

Dollar Tree, Montgomery, AL August 1997 - July 1998

Assistant Store Manager.

Responsible for opening, and closing the store. Daily paperwork, daily

deposits. Checking in freight, stocking and managering 12 employees.

Education

Riley Business College

Montgomery, AL 36116

1996- 1998

Jefferson Davis High School

Montgomery, AL 36116

1979-1981

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